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4.4 out of 5

"I liked everything, except 1 hotel manager was very pleasant and very helpful, he took his time to serve us. He even folded the breakfast bags as to ... " More

By a verified traveler on Tue 30 Mar 2021

Hotel Description

3-star hotel near Roosevelt Field Mall

In Carle Place

You'll find Roosevelt Field Mall and Nassau Veterans Memorial Coliseum within 3 miles (5 km) of this Carle Place hotel. Mall at the Source and The Space at Westbury are also within 3 miles (5 km).

Free perks

This hotel features a 24-hour fitness center and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 120 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Other amenities include Netflix, microwaves, and coffee/tea makers.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$189* Per night/room Jul 29 - Jul 30

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Springhill Suites by Marriott Carle Place Garden City ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Springhill Suites by Marriott Carle Place Garden City

Everyone (7) Couples (3) Family (5)
5 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 12, 2021 by Stevie K

Thank you for the perfect rating! We appreciate your feedback and hope to see you again soon.

5 out of 5

Posted by on May 19, 2021

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Comment from Hotel Management

May 29, 2021 by Stevie K

Thank you for the perfect rating! We appreciate your feedback and hope to see you again soon.

3 out of 5
I liked everything, except 1 hotel manager was very pleasant and very helpful, he took his time to serve us. He even folded the breakfast bags as to ensure "more" COVID precautions and he explained all the extras carefully. I did not like the breakfast menu, the first day we were given an actual sandwich. The rest of the days we were given very small meal Bars, which seemed non. nutritional.

Posted by on Mar 30, 2021

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Comment from Hotel Management

Mar 31, 2021 by Stevie K

Thank you for staying with us. We appreciate the feedback.

5 out of 5
Staff was extremely friendly and courteous. Our room was beautiful and clean. The hotel itself was 10/10. We enjoyed our stay overnight. 5 minute drive to downtown Garden City, very convenient.

Posted by on Mar 16, 2021

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Comment from Hotel Management

Mar 16, 2021 by Stevie K

Thank you for the great rating! We appreciate your feedback and hope to see you again soon.

4 out of 5
I will recommend this hotel to people. My stay was good

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 9, 2021 by Stevie K

Thank you for your feedback. We hope to see you again soon.

2 out of 5
The girl who checked us in was. Very rude and not helpful at all. My boyfriend and i stay there regularly to get out of the city and have never encountered a team member who wouldn't go the extra mile except for yesterday. Put a bad taste in our mouth.

Posted by , from queens NY on Jun 21, 2020

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Comment from Hotel Management

Jun 21, 2020 by MSF

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization

5 out of 5
Clean and peaceful. Staff very friendly and helpful.

Posted by on Jul 19, 2019

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Comment from Hotel Management

Jul 19, 2019 by Placida Nedd

Thank you for your review. We appreciate your feedback. Sincerely, Placida Nedd Operations Manager

5 out of 5
The room size, amnesties. Customer service and breakfast were great.

Posted by on Apr 29, 2019

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Comment from Hotel Management

Apr 30, 2019 by Placida Nedd

Thank you for your review. We hope you choose to stay with us again in the near future! Sincerely, Placida Nedd Operations Manager

5 out of 5
our stay at Springhill Suites was very good. we called because we were running late for check in due to traffic and staff were very understanding and accommodating. Our overall rating for the staff and facility was outstanding all the staff were very friendly we would definitely stay there again.

Posted by , from cooperstown, ny on Mar 31, 2019

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Comment from Hotel Management

Apr 3, 2019 by Placida Nedd

Thank you for your review. We appreciate you letting the traveling public know about your experience with us. We hope you choose to stay with us again in the near future! Sincerely, Placida Nedd Operations Manager

5 out of 5

Posted by on Feb 25, 2019

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Comment from Hotel Management

Apr 3, 2019 by Placida Nedd

Thank you for your review. We hope you choose to stay with us again in the near future! Sincerely, Placida Nedd Operations Manager

About the Springhill Suites by Marriott Carle Place Garden City

Location 20 Westbury Avenue, Carle Place, NY 11514

Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A 24-hour fitness center, a terrace, and gift shops/newsstands are also featured at the business-friendly Springhill Suites by Marriott Carle Place Garden City. Self parking is free. This 3-star Carle Place hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • Built in 2015
  • To-go breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: John F. Kennedy International Airport (JFK) (31.9 km / 19.8 mi)
  • Train station: Carle Place Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Springhill Suites by Marriott Carle Place Garden City offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Springhill Suites Carle Place Garden City Hotel
  • Springhill Suites Garden City
  • Springhill Suites by Marriott Carle Place Garden City Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.