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 Westbury •1 Room
 Westbury • 1 Room
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Hilton Garden Inn Westbury

3-star property
1575 Privado Rd, Westbury, NY 1-855-201-7819
3.8 out of 5
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See all 16 travelocity Reviews

"The bathroom lights were flickering, the hotel hallways were extremely hot " More

By a verified traveler on Fri 22 Jul 2022

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Hotel Description

3-star hotel near Roosevelt Field Mall

In shopping district

Your stay at this Westbury hotel places you within a 10-minute walk of Eisenhower Park and Mall at the Source. Roosevelt Field Mall and The Space at Westbury are also within 2 miles (3 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Standard two doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$153* Per night/room Jun 18 - Jun 19

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior suite two doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Two doubles accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Westbury ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Garden Inn Westbury

Everyone (11) Couples (1) Family (4)
5 out of 5

Posted by on Oct 10, 2022

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4 out of 5

Posted by on Aug 9, 2022

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4 out of 5
The bathroom lights were flickering, the hotel hallways were extremely hot

Posted by on Jul 22, 2022

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Comment from Hotel Management

Jul 22, 2022 by Hotel Staff and Management

Thank you for your feedback. We appreciate you bringing these items to our attention. We have spoken with our engineering to check and see if this can be resolved, quickly and accurately. We hope you come back and visit us again, soon. Cheers!

1 out of 5
The receptionists assigned us a room that was already occupied. We were told that our room would be ready in 20 minutes;it was 40 minutes and we had to ask if it was ready. The pool area was neglected and pool water not as clean as it should have been. Very disappointing for the price I paid for the rooms and the Hilton reputation.

Posted by , from DILLSBURG on Jun 26, 2022

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Comment from Hotel Management

Jun 30, 2022 by Tiesha

We appreciate your feedback, and we are sorry that we did not meet your expectations

1 out of 5
From the time we arrived things did not go well. Checked in through the app picked out room and upon arrival none of it worked and none of our three rooms were near each other. When my son and his wife arrived they stated they could not check in unless they had a cc in their name even though I was already at the desk twice confirming they would leave the room on my card. Needless to say that never happened. I left luggage at the front desk for a couple since they could not get there in til midnight. Upon arrival they were told there was no luggage and argued … crazy and uncalled for. Went to use the pool hot tub did not work and no towels. Went to front desk the one girl went to get us some and was stopped by another girl working the desk and told her no and they would send someone in with towels. 45 minutes later cold and dripping wet went to desk for towels gain told no that they would bring some. Well we ended up taking the elevator wet cold no dripping water everywhere back to our room. We also had to walk elsewhere for coffee which really is not a big deal but since we had a machine and coffee in our room we thought we should be able to use that early in the mornings but nope that was broken as well. There are other hotels walking distance to this one….. GO THERE and save yourself aggravation!

Posted by , from BUFFALO on Aug 30, 2021

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4 out of 5

Posted by on Jul 17, 2021

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5 out of 5

Posted by on Jul 3, 2021

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4 out of 5
air condition in first room did not work. had to have room changed. otherwise a great stay.

Posted by on Aug 9, 2020

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Comment from Hotel Management

Aug 12, 2020 by Tie-Director Of Operations

Thank you for staying with us! We are glad you enjoyed your stay!

3 out of 5
Staff member at check in was not friendly. I had to ask about breakfast and check out time. Hotel was very nice and room large and clean.

Posted by on Aug 17, 2019

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5 out of 5
The staff was outstanding! From checking in to housekeeping to breakfast! I would definitely recommend this property!

Posted by on Jul 30, 2019

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Comment from Hotel Management

Aug 7, 2019 by Director Of Operations

Thank you for your feedback! Can't wait to share your comments with our staff who work so hard for our highly valued guests! We hope to welcome you again at the Hilton Garden Inn Westbury soon!

About the Hilton Garden Inn Westbury

Location 1575 Privado Rd, Westbury, NY 11590

Property Features

Hilton Garden Inn Westbury offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. The business-friendly Hilton Garden Inn Westbury also features laundry facilities, a front-desk safe, and an elevator. Self parking is free. This 3-star Westbury hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 4 levels
  • Built in 2003
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Free self parking

Transport

  • Train station: Westbury Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Westbury offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Garden Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 for adults and USD 15.00 for children
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Westbury
  • Hilton Garden Inn Westbury
  • Westbury Hilton Garden Inn
  • Hilton Garden Inn Westbury Hotel Westbury
  • Hilton Garden Inn Westbury Hotel
  • Hilton Westbury
  • Hilton Westbury Westbury
  • Hilton Garden Inn Westbury Hotel
  • Hilton Garden Inn Westbury Westbury
  • Hilton Garden Inn Westbury Hotel Westbury

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.