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4.5 out of 5

"Food and drink that are available are quite good. Clean. Location is fair. " More

By a verified traveler on Thu 12 Dec 2019

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Hotel Description

3-star hotel near Roosevelt Field Mall

In shopping district

Within 2 miles (3 km) of this Garden City hotel, you'll find Roosevelt Field Mall and Long Island Children's Museum. Nassau County Firefighters Museum and Education Center and Cradle of Aviation Museum are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Free WiFi, MP3 docks

Featuring conveniences like sitting areas and refrigerators, the 122 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include MP3 docks, coffee/tea makers, and free local calls.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$142* Per night/room Feb 8 - Feb 9

Room, 2 Queen Bed (High floor)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, Multiple Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Garden City ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Garden City

Everyone (8) Family (1)
5 out of 5
Very friendly staff

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 13, 2021 by HP

Thank you so much for your kind words. Our team works really hard and is customer service focused. I appreciate you recognized them for doing a great job.

5 out of 5

Posted by on Feb 17, 2021

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Comment from Hotel Management

Feb 28, 2021 by hp

Thank you for staying with us!

5 out of 5

Posted by on Jan 24, 2021

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Comment from Hotel Management

Feb 24, 2021 by hp

Thank you for staying with us!

5 out of 5

Posted by on Dec 8, 2020

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Comment from Hotel Management

Dec 12, 2020 by hyatt

Thank you for staying with us!

4 out of 5
Food and drink that are available are quite good. Clean. Location is fair.

Posted by on Dec 12, 2019

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5 out of 5

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 10, 2019 by Celeste

Thank you so much for your kind review.

4 out of 5
Breakfast was good. Bed only had a thin blanket on, had to ask for a comforter the second night. Heater was very loud (clanking, tinkling), kept me up for a good part of the first night. Very small selection of expensive movies in On Demand. No body lotion provided as hotels usually do; no soap in the shower, and I forgot to carry it from the sink in so had to make do with shampoo only.

Posted by on Mar 14, 2019

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Comment from Hotel Management

Mar 26, 2019 by AGM

Thank you so much for your kind words.

5 out of 5
Good experience very happy to be there Nice

Posted by on Nov 20, 2018

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Comment from Hotel Management

Nov 27, 2018 by AGM

Thank You so much for staying with us. Your feedback is very important to us. We hope to see you again soon! best regards, Hyatt Place Garden City

3 out of 5
Hotel was nice. But if you're looking to site see and go to the Main Attractions of New York this would Not be the Hotel of Choice...Very far away from everything! If you have already booked, I would definitely recommend getting a rental car!

Posted by on Jul 17, 2018

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4 out of 5

Great Location

Pros: queen beds and breakfast
Cons: Workout area and needs a whirlpool
Location: Roosevelt Mall and plenty of restaurants nearby.
The hotel is located in an area close to a mall with plenty of places to eat nearby. The beds are comfortable and the breakfast is diverse and good. However, for the price (everything is expensive in the area) one would expect a better workout area and a whirlpool.

Posted by on Sep 22, 2016

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About the Hyatt Place Garden City

Location 5 North Ave, Garden City, NY 11530

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. The business-friendly Hyatt Place Garden City also features a 24-hour fitness center, a picnic area, and complimentary newspapers in the lobby. For a fee, parking is available. This 3-star Garden City hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Carle Place Station (1.2 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Garden City offers 122 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Garden City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hyatt Place Garden City has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garden City Hyatt Place
  • Hyatt Place Garden City
  • Hyatt Place Hotel Garden City
  • Hyatt Place Garden City Hotel Garden City
  • Hyatt Place Garden City Hotel
  • Hyatt Place Garden City Hotel
  • Hyatt Place Garden City Garden City
  • Hyatt Place Garden City Hotel Garden City

You should know

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.