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"Food and drink that are available are quite good. Clean. Location is fair. " More

By a verified traveler on Thu 12 Dec 2019

Hotel Description

3-star hotel near Roosevelt Field Mall

In shopping district

Within 2 miles (3 km) of this Garden City hotel, you'll find Roosevelt Field Mall and Long Island Children's Museum. Nassau County Firefighters Museum and Education Center and Cradle of Aviation Museum are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free buffet breakfast.

Free WiFi, MP3 docks

Featuring conveniences like sitting areas and refrigerators, the 122 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include MP3 docks, coffee/tea makers, and free local calls.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Multiple Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Garden City ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Garden City

Everyone (6)
4 out of 5
Food and drink that are available are quite good. Clean. Location is fair.

Posted by on Dec 12, 2019

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5 out of 5

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 10, 2019 by Celeste

Thank you so much for your kind review.

4 out of 5
Breakfast was good. Bed only had a thin blanket on, had to ask for a comforter the second night. Heater was very loud (clanking, tinkling), kept me up for a good part of the first night. Very small selection of expensive movies in On Demand. No body lotion provided as hotels usually do; no soap in the shower, and I forgot to carry it from the sink in so had to make do with shampoo only.

Posted by on Mar 14, 2019

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Comment from Hotel Management

Mar 26, 2019 by AGM

Thank you so much for your kind words.

5 out of 5
Good experience very happy to be there Nice

Posted by on Nov 20, 2018

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Comment from Hotel Management

Nov 27, 2018 by AGM

Thank You so much for staying with us. Your feedback is very important to us. We hope to see you again soon! best regards, Hyatt Place Garden City

3 out of 5
Hotel was nice. But if you're looking to site see and go to the Main Attractions of New York this would Not be the Hotel of Choice...Very far away from everything! If you have already booked, I would definitely recommend getting a rental car!

Posted by on Jul 17, 2018

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4 out of 5

Great Location

Pros: queen beds and breakfast
Cons: Workout area and needs a whirlpool
Location: Roosevelt Mall and plenty of restaurants nearby.
The hotel is located in an area close to a mall with plenty of places to eat nearby. The beds are comfortable and the breakfast is diverse and good. However, for the price (everything is expensive in the area) one would expect a better workout area and a whirlpool.

Posted by on Sep 22, 2016

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2 out of 5

Power Outage

Pros: Pretty modern and close to many dining options
Cons: Customer service
Location: Shopping and dining
This was supposed to be a mini "staycation" for me because I needed to get away and relax. The first two days were pretty good, the room could have been a bit cleaner. However, the last day the power went out in the entire hotel and there was NO hot water (I wanted to shower before leaving). I spoke with a woman at the front desk to find out about the situation and to request a late check out, a comp room next time or something. She was not very polite or understanding and seemed to think that the power issue was minor. I would not recommend this hotel to anyone as there are other options that are pretty close.

Posted by , from Queens, NY on Mar 24, 2015

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5 out of 5

Overnight with a Family of 5

The price was spot-on for NY and for a room large enough for my family of five. The hotel had an indoor pool, with the teen/tween thought was a bonus. The suite had 2 Queen sized beds and a pull out couch...plenty of room for all. If we had packed our laptop cords, we could have plugged into the large flat-panel. (We know for next time). Breakfast offered a decent variety, staff was family friendly and recalled where we were driving in from. Perfect for a quick family stay or business. :-)

Posted by , from PA on May 1, 2013

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3 out of 5

IT WAS OK

Pros: Free breakfast, Close restaurants, Free Internet
IF YOU HAVE CHILDREN, NOT A KID FRIENDLY HOTEL. BATHROOM LOCK WILL BE HARD TO OPEN IF YOU HAVE YOUNG CHILDREN. THEY ALSO CHARGE TO WATCH NICKELODEN. NOT COMING BACK

Posted by , from HOUSTON, TX on Aug 16, 2012

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About the Hyatt Place Garden City

Location 5 North Ave, Garden City, NY 11530

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

Hyatt Place Garden City offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi. There's an onsite 24-hour business center. The business-friendly Hyatt Place Garden City also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This 3-star Garden City hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: John F. Kennedy Intl. Airport (JFK) (31.8 km / 19.7 mi)
  • Train station: Carle Place Station (1.2 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Garden City offers 122 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Garden City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Hyatt Place Garden City has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garden City Hyatt Place
  • Hyatt Place Garden City
  • Hyatt Place Hotel Garden City
  • Hyatt Place Garden City Hotel Garden City
  • Hyatt Place Garden City Hotel
  • Hyatt Place Garden City Hotel
  • Hyatt Place Garden City Garden City
  • Hyatt Place Garden City Hotel Garden City

You should know

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.