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4.8 out of 5

"Everything was great, clean ,staff friendly breakfast 😋 was great " More

By a verified traveler on Sun 29 Nov 2020

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Hotel Description

3.5-star hotel near Harriman State Park

In suburbs

You'll find Harriman State Park and Rockland Community College within 3 miles (5 km) of this hotel. Ramapo College of New Jersey is within 6 miles (10 km) and Campgaw Mountain Ski Area is within 9 miles (15 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 230 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include iPod docks, room service, and premium bedding.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$102* Per night/room Jan 26 - Jan 27

Standard Suite, 1 Bedroom, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed (Club Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 Bedroom (Refrigerator)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crowne Plaza Suffern - Mahwah, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Suffern - Mahwah, an IHG Hotel

Everyone (5) Couples (3) Family (2)
5 out of 5

Posted by on Jul 19, 2021

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5 out of 5
Everything was great, clean ,staff friendly breakfast 😋 was great

Posted by , from Brooklyn n.y on Nov 29, 2020

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4 out of 5
The stay was nice, but everything was shut down due to the pandemic.

Posted by on Oct 16, 2020

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5 out of 5
Great hotel & staff. Completely updated, gorgeous lobby and central core area. Excellent restaurant and service. Reasonably priced and pet friendly. Nicer than some 5 star places I have stayed in. Rooms all modern / updated amenities.

Posted by on Dec 22, 2019

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5 out of 5
Staff was nice, facilities clean but the room was cold. We left without staying the night the phone didn’t work to call the front desk

Posted by on Dec 8, 2019

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5 out of 5

Posted by on Nov 5, 2019

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4 out of 5

Posted by on Jul 27, 2019

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5 out of 5
1st time staying , excellent accommodations and staff. Will definitely stay again when in area.

Posted by , from florida on Oct 30, 2018

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5 out of 5

Very pleased

Very pleased overall. Cleanliness, the rooms were comfortable, the surroundings were beautiful, very impressive. I would definitely recommend this hotel.

Posted by , from New York City on Jul 4, 2017

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About the Crowne Plaza Suffern - Mahwah, an IHG Hotel

Location 3 Executive Blvd, Suffern, NY 10901

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25000 square feet (2323 square meters) and includes a conference center. A 24-hour fitness center, a library, and an arcade/game room are also featured at the business-friendly Crowne Plaza Suffern - Mahwah, an IHG Hotel. You'll have access to the outdoor pool at a partner property. A free area shuttle within 4 miles is available. Self parking is free. This 3.5-star Suffern hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 3 levels
  • 25000 sq ft of conference space
  • 2323 sq m of conference space
  • Built in 2011
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Suffern Station (4.7 km / 2.9 mi)
  • Property shuttles: Free area shuttle within 4 miles
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Crowne Plaza Suffern - Mahwah, an IHG Hotel offers 230 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Suffern hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Flagstone Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Koi Lounge - This restaurant serves lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Snow tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 75 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.95 per person (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Mahwah
  • Crowne Plaza Mahwah Hotel
  • Crowne Plaza Mahwah Hotel Suffern
  • Crowne Plaza Suffern
  • Crowne Plaza Suffern Mahwah
  • Suffern Crowne Plaza
  • Suffern Mahwah
  • Crowne Plaza Suffern Mahwah Hotel
  • Crowne Plaza Suffern Mahwah
  • Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel
  • Crowne Plaza Suffern - Mahwah, an IHG Hotel Suffern
  • Crowne Plaza Suffern - Mahwah, an IHG Hotel Hotel Suffern

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.