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Hilton Garden Inn Buffalo Airport

3-star property
4201 Genesee St, Buffalo, NY 1-855-201-7819

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4.3 out of 5
Very good!
See all 20 Travelocity Reviews

"So evening personnel were fabulous and welcoming. Morning person not so friendly; made no eye contact when responding to us. We were waiting to get to ... " More

By a verified traveler on Sun 16 Feb 2020

Points Of Interest

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Hotel Description

3-star hotel near Walden Galleria Mall

Close to airport

You'll find Walden Galleria Mall and Patriots and Heroes Park within 3 miles (5 km) of this hotel. Glen Falls and Holiday Twin Rinks are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, refrigerators

The 158 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. Other amenities include refrigerators, microwaves, and flat-screen TVs with cable channels.

Room, 2 Double Beds, Accessible (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$72* Per night/room Mar 28 - Mar 29

Deluxe Suite, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Multiple Beds (2 Double Beds & 1 Sofa Bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds (Drinks & Snacks)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Garden Inn Buffalo Airport ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Buffalo Airport

Everyone (9) Family (2)
3 out of 5
So evening personnel were fabulous and welcoming. Morning person not so friendly; made no eye contact when responding to us. We were waiting to get to airport, which we ask to arrive by 6am. We didn’t even load up into the bus until we asked her about it. In are entrance all plants were dried up simply needed water. We had wings and steak sandwich for dinner. Wings were excellent steak sandwich not so much. Steak was pretty bland even with the sauces they used they put too much I guess to make up for it that just made it messy.

Posted by on Feb 16, 2020

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5 out of 5

Posted by on Dec 17, 2019

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5 out of 5

Posted by on Aug 4, 2019

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4 out of 5
The hotel is the closest to the airport. It is well maintained and friendly staff. The pick up from the airport was only done by calling and is not listed on the hotel kiosk at the airport. Finding their phone number on the Travelocity confirmation was nearly impossible. I spent too much time and energy finding the phone. The hotel was clearly understaffed for a Friday night and was completely booked.

Posted by on Jul 27, 2019

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4 out of 5

Posted by on Jul 6, 2019

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5 out of 5

Posted by on May 5, 2019

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5 out of 5
The staff was exceptional. We had a problem with the plumbing in our room and the staff took immediate action to remedy the situation and made our stay really nice. The location of the hotel is near the airport, plenty of good eating places and shopping. I highly recommend this as a place to stay in Buffalo.

Posted by , from Atlanta on Jul 1, 2018

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3 out of 5

Room 503

We stayed in a junior suite rooms 503 themail bass were horrible. You could feel the springs in thevery mattress

Posted by on Aug 30, 2015

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4 out of 5

Large handicap accessible room

I booked this room for my parents. My dad used a wheelchair and had plenty of room to move around the room. They were very comfortable and the staff was helpful.

Posted by , from buffalo on Aug 9, 2015

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4 out of 5

visiting niagara falls

Pros: convenience to the airport
Cons: size of the beds change double to queen
Location: Niagara falls is 35 minutes away. take your passport the Canadian side had so much to do and Niagara on the Lake was amazing area to explore.
This hotel was directly across the street from the Buffalo Airport. You could walk there it is so close. The staff was very congenial and accommodating . My rating is for the double beds...I wish they were a queen instead other than that the mattress and pillows were clean and comfortable. pool, workout room and business office were all used and in working order.

Posted by , from Georgia on Jul 31, 2015

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About the Hilton Garden Inn Buffalo Airport

Location 4201 Genesee St, Buffalo, NY 14225

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Hilton Garden Inn Buffalo Airport offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Hilton Garden Inn Buffalo Airport also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. Self parking is free. Smoking is allowed in designated areas at this 3-star Buffalo hotel.

  • 158 guestrooms or units
  • 5 levels
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (1.9 km / 1.2 mi)
  • Train station: Buffalo-Depew Station (4.2 km / 2.6 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hilton Garden Inn Buffalo Airport offers 158 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy self-serve breakfast daily from 6:00 AM to 10:00 AM.

Hilton Garden Inn Buffalo Airport has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Maximum 2 per room (weight limit: 60 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: USD 11.95 per person (approximately)
  • Extended parking fee: USD 40 per week
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buffalo Airport Hilton Garden Inn
  • Hilton Garden Inn Buffalo Airport
  • Hilton Garden Inn Hotel Buffalo Airport
  • Buffalo Hilton Garden Inn
  • Hilton Buffalo
  • Hilton Garden Inn Buffalo Airport Hotel Cheektowaga
  • Hilton Garden Inn Buffalo Airport Hotel
  • Hilton Garden Inn Buffalo Airport Cheektowaga
  • Hilton Garn Inn Buffalo Hotel
  • Hilton Buffalo Airport Buffalo
  • Hilton Garden Inn Buffalo Airport Hotel
  • Hilton Garden Inn Buffalo Airport Buffalo
  • Hilton Garden Inn Buffalo Airport Hotel Buffalo

You should know

  • Hilton Garden Inn Buffalo Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.