4.5 out of 5

"Good: Gorgeous hotel. Fabulous, friendly, helpful breakfast staff. Not so good: The listing on travelocity said there was a shower/tub combination ... " More

By a verified traveler on Thu 02 Aug 2018

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Hotel Description

3-star hotel near University At Buffalo - North Campus

In suburbs

Within 2 miles (3 km) of this Amherst hotel, you'll find Daemen College and Island Park. Glen Falls and Grover Cleveland Golf Course are also within 3 miles (5 km).

Free shuttle, parking

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 3 conference rooms, business center, and free airport shuttle. Enjoy the spa tub and perks like free self parking and a free area shuttle.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 137 guestrooms also offer free WiFi and flat-screen TVs with cable channels. MP3 docks, coffee/tea makers, and hair dryers are also available.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$102 per night

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Buffalo/Amherst ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Buffalo/Amherst

Everyone (10) Family (2)
4 out of 5
Breakfast was a great nutritious options. Spa was not clear bathroom was very clean

Posted by on Apr 28, 2019

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Comment from Hotel Management

May 4, 2019 by Matt

Thanks for taking the time to review your stay with us!

5 out of 5
Personal and professional service; everyone was very friendly!

Posted by , from Glen Head, NY on Apr 11, 2019

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Comment from Hotel Management

Apr 17, 2019 by Brian Mikulski Front Desk Supervisor

Thank you for the 5 star review! We hope to see you again soon.

3 out of 5
The staff was very rude to myself an my 3 children the place was nice an clean but thats the inly thing i have nice to say about that place i will never go back there

Posted by on Mar 4, 2019

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Comment from Hotel Management

Mar 10, 2019 by Brian Mikulski Front Desk Supervisor

Thank you for taking the time to review us. I do apologize about the interaction you had with our staff. Our team takes pride in their job while giving our guests the best experience possible. We hope that you will give us another try in the future.

5 out of 5
All good.......................................................

Posted by on Feb 17, 2019

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Comment from Hotel Management

Feb 24, 2019 by Brian Mikulski Front Office Supervisor

Thank you very much for your review! We are glad you had a great experience with us and enjoyed yourself!

5 out of 5
It was a very pleasant stay, the staff was friendly and very attentive.

Posted by on Feb 1, 2019

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Comment from Hotel Management

Feb 4, 2019 by Brian Mikulski Front Desk Supervisor

Thank you so much! We truly appreciate your kind words and taking the time to comment on your recent stay with us! We look forward to having you back next time you are in town!

5 out of 5

Posted by on Feb 1, 2019

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4 out of 5

Posted by on Dec 23, 2018

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Comment from Hotel Management

Jan 2, 2019 by Brian Mikulski Front Office Supervisor

Thank you for taking the time to review us! We look forward to seeing you in the near future!

5 out of 5
Good: Gorgeous hotel. Fabulous, friendly, helpful breakfast staff. Not so good: The listing on travelocity said there was a shower/tub combination but there wasn't, it was a shower. Beware: king rooms only have showers. I asked the manager and he said, "That's the shower/tub combination." How do you bathe children in a shower?! See the picture below. There were no other rooms so we couldn't switch. Only disappointment in what was a lovely hotel.

Posted by , from Chicago on Aug 2, 2018

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Comment from Hotel Management

Aug 8, 2018 by Brian Mikulski Front Desk Supervisor

Thank you for taking the time to review us. I do see the confusion with the shower/tub combination. This is something we are having our sales team fix. We hope to see you in the near future.

5 out of 5

March 2018 stay

Pros: I like that the breakfast is included and that they have a bar in the lobby.
Location: It is very close to University at Buffalo and many restaurants and shops
This hotel is awesome. The rooms are modern and the bed is comfortable. The gym is nice and I happy it was opened late. The breakfast is included and is much better than the usual breakfast..... many more choices and they even had a vegetarian choice.... corn and bean tortillas!

Posted by , from East Northport, NY on Mar 18, 2018

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Comment from Hotel Management

Mar 22, 2018 by Brian Mikulski Front Desk Supervisor

I love hearing that your stay at Hyatt Place Buffalo Amherst was enjoyable! Thank you for taking the time to share your experience.

5 out of 5

We had an awesome stay at the hotel

Pros: Everything
The room was clean although there was no trash bag in the trash. The sofa bed area was awesome with an exquisite lamp. The room was comfortable. The pool was great and the spa.

Posted by on Jun 19, 2017

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About the Hyatt Place Buffalo/Amherst

Location 5020 Main Street, Amherst, NY 14226

Property Features

Hyatt Place Buffalo/Amherst offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a coffee shop/café on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. There are 3 meeting rooms available. The business-friendly Hyatt Place Buffalo/Amherst also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. An area shuttle within 5 mi and a roundtrip airport shuttle (available on request) are free. Self parking is free. This 3-star Amherst hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 6 levels
  • Built in 2015
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (8.6 km / 5.4 mi)
  • Train station: Buffalo-Depew Station (8.8 km / 5.5 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Hyatt Place Buffalo/Amherst offers 137 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Amherst hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport transportation is offered on request. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Buffalo/Amherst Hotel Amherst
  • Hyatt Place Buffalo/Amherst Hotel
  • Hyatt Place Buffalo/Amherst Amherst
  • Hyatt Place Buffalo/Amherst

You should know

  • Hyatt Place Buffalo/Amherst offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).