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4.3 out of 5

"Do not like the new prepackaged breakfast " More

By a verified traveler on Mon 25 Apr 2022

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Hotel Description

3-star hotel near Kleinhans Music Hall

Downtown Buffalo stay

With a stay at this Downtown Buffalo hotel, you'll be within half a mile (1 km) of Kleinhans Music Hall and 2 miles (3 km) of Shea's Performing Arts Center. Buffalo and Erie County Naval and Military Park and Buffalo Museum of Science are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$153* Per night/room Dec 21 - Dec 22

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Residence Inn by Marriott Buffalo Downtown ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Residence Inn by Marriott Buffalo Downtown

Everyone (1) Family (1)
4 out of 5
Do not like the new prepackaged breakfast

Posted by on Apr 25, 2022

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Comment from Hotel Management

Apr 26, 2022 by Jennifer Redmond

Thank you for staying with us at the Residence Inn Buffalo Downtown and sharing your feedback regarding our breakfast. We are working with our new breakfast program to ensure all guests are happy with options. We hope we will see you again in the future. Thank You. Jennifer Redmond General Manager

5 out of 5
second time stay, and will be back next month too.

Posted by on Oct 21, 2021

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Comment from Hotel Management

Oct 22, 2021 by Jennifer Redmond

Thank you so much for staying with us at the Residence Inn Buffalo Downtown. We are happy to hear you enjoy your stays and thank you for your loyalty. We will see you soon! Thank You. Jennifer Redmond General Manager

4 out of 5

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 2, 2019 by Laura R

Dear Anonymous, Thank you for your 4/5 rating! We appreciate you staying with us, and hope to welcome you again sometime soon.

About the Residence Inn by Marriott Buffalo Downtown

Location 620 Delaware Ave, Buffalo, NY 14202

Renovations + Closures

The following facilities or services will be unavailable from August 18 2022 to December 31 2022 (dates subject to change):

  • Bar/Lounge(s)

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Residence Inn by Marriott Buffalo Downtown. Free self parking is available. This 3-star Buffalo hotel is smoke free.

  • 105 guestrooms or units
  • 8 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Buffalo-Exchange Street Station (5.6 km / 3.5 mi)
  • Metro station: Allen-Medical Campus Station (0.6 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Residence Inn by Marriott Buffalo Downtown offers 105 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. A pillow menu is available. 32-inch Smart televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

  • In-room kitchenette
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Starbucks - Onsite coffee shop.

Roosevelt Wine & Beer Bar - Onsite bar. Open select days.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buffalo-Downtown Holiday Inn
  • Holiday Inn Buffalo-Downtown
  • Holiday Inn Hotel Buffalo-Downtown
  • Buffalo Holiday Inn
  • Holiday Inn Buffalo Downtown Hotel Buffalo
  • Holiday Inn Buffalo-Downtown Hotel
  • Residence Inn Marriott Buffalo Downtown Aparthotel
  • Residence Inn Marriott Buffalo Downtown
  • Resince riott Buffalo
  • By Marriott Buffalo Buffalo
  • Residence Inn by Marriott Buffalo Downtown Hotel
  • Residence Inn by Marriott Buffalo Downtown Buffalo
  • Residence Inn by Marriott Buffalo Downtown Hotel Buffalo

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.