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4.0 out of 5

"Hotel was very nice, however, the rooms have very thin walls and could hear every conversation going on next door to us. Wait staff was excellent, ver ... " More

By a verified traveler on Wed 06 Mar 2019

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Hotel Description

4-star hotel near KeyBank Center

Downtown Buffalo stay

Within a 10-minute walk of this Downtown Buffalo hotel, you'll find Shea's Performing Arts Center and Buffalo Niagara Convention Center. Also, Buffalo City Hall is within half a mile (1 km) and KeyBank Center is within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a terrace are also offered.

WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 115 guestrooms offer WiFi and room service. Coffee/tea makers, free bottled water, and hair dryers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$189* Per night/room Dec 22 - Dec 23

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

The Westin Buffalo ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Buffalo

Everyone (1)
3 out of 5
Hotel was very nice, however, the rooms have very thin walls and could hear every conversation going on next door to us. Wait staff was excellent, very bad experience with hotels hired security when they threatened to get my friends with trespassing for “being loud”.

Posted by on Mar 6, 2019

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Comment from Hotel Management

Mar 9, 2019 by Thank you John

Dear Anonymous, I am happy and sad to read your review. I am happy to read that the wait staff was excellent. I am not sure if that would be hotel or the restaurant staff. I am not sure about the sound issue. You are speaking about hearing noise from other rooms and this being upsetting to you, yet when staff approached you due to your friends being loud, you are upset. I am unaware of the full situation and you are more then welcome to contact the hotel directly to speak with the Front Desk Management team to express your issues. Overall we due value comments. If the hotel wasn't sold out, did you contact the Front Desk to see about having your room Changed. I didn't read this in your review.

5 out of 5

Posted by on Jan 6, 2019

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Comment from Hotel Management

Jan 7, 2019 by John Buccilli

Dear Anonymous, Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. A fitness center, a terrace, and gift shops/newsstands are also featured at the business-friendly The Westin Buffalo. For a fee, parking is available. This 4-star Buffalo hotel is smoke free.

  • 115 guestrooms or units
  • 5 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Buffalo-Exchange Street Station (1.8 km / 1.1 mi)
  • Metro station: Fountain Plaza Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Buffalo offers 115 accommodations with safes and complimentary bottled water. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Buffalo hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Patina 250 - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.

Jake’s Café - This café serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lbs

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Covered self parking fee: USD 20 per day (in/out privileges)
  • Covered valet parking fee: USD 30.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Buffalo Hotel
  • Westin Buffalo
  • The Westin Buffalo Hotel
  • The Westin Buffalo Buffalo
  • The Westin Buffalo Hotel Buffalo

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.