4.1 out of 5

"Great customer service. The staff was very friendly and helpful " More

By a verified traveler on Sun 26 Aug 2018

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Hotel Description

Hotel near Walden Galleria Mall in Cheektowaga

Near the airport

You'll find Buffalo Museum of Science and Buffalo Zoo in the area of this Cheektowaga hotel. Pierce - Arrow Museum and Albright - Knox Art Gallery are also in the area.

Free perks

This hotel features an indoor pool and a fitness center. Enjoy the spa tub and free perks like buffet breakfast and free self parking. You'll appreciate the free area shuttle, business center, and free WiFi in public areas.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 132 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, free weekday newspapers, and free local calls are also available.

Hampton Inn Buffalo-Airport / Galleria Mall ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn Buffalo-Airport / Galleria Mall

Everyone (6) Business (1)
5 out of 5


Great customer service. The staff was very friendly and helpful

Posted by on Aug 26, 2018

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4 out of 5
hotel was very nice. except for A/C being too cold

Posted by , from dallas tx on Aug 13, 2018

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5 out of 5

Very clean Hotel

Hotel was very clean. The staff was very nice. Close to mall and restaurants. Would highly recommend.

Posted by , from PA on Jul 17, 2017

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Comment from Hotel Management

Aug 25, 2017 by Janice - GM

Thank you for taking the time to comment on your stay. I was happy to learn you enjoyed our hotel. I hope we will see you again in the future. Have a great day!

5 out of 5

Close to arena. Very clean. Great breakfast.

The neighbors were too loud too early but ither than that, I will come back. Great location.

Posted by on Apr 22, 2017

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2 out of 5

Not up to Hampton standards

Pros: Staff were nice.
Cons: Everything I talked about prior.
Location: Nice mall nearby, not much food tho.
Air conditioner would not stay on. Sprayed Febreeze to cover up some bathroom smell. Wondered how clean if they had to cover smell. Bed was old and uncomfortable. As were pillows. Musty all around. Needed new remote.

Posted by on Jul 6, 2015

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4 out of 5

Close to downtown

Nice stay. Easy access on and off highway. Friendly and helpful staff.

Posted by on May 26, 2015

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4 out of 5

Nice hotel in a convenient location

Pros: Staff is friendly and responsive. CLEAN!!! Evening snack a nice addition!
Cons: Hallway carpets really do not present the hotel as well as it really is.
Location: Galleria Mall, Good restaurant selection, and easy access to thruway.
This Hampton is a hotel in transition in a GOOD way. Remodeled room, friendly and responsive staff and clean. Remodel almost done and definitely living up to the standard you would expect from a Hampton property.

Posted by , from Minneapolis, MN on Mar 24, 2015

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5 out of 5

Very attentive and friendly staff.

From the moment we walked into the hotel, we were greeted by smiling faces. Each time we left and re-entered the hotel, the staff greeted us by name. The rooms were nice and clean. When we arrived, we wanted to get cleaned up and relax and found that the tub was clogged. We called the front desk and someone arrived within 5 minutes and unstopped the drain and cleaned the tub. Excellent service! A hot complimentary breakfast each morning was a plus also. I highly recommend this hotel. We will return in the future.

Posted by on Dec 31, 2010

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5 out of 5

Overnight for a wedding

We live within 40 miles of this hotel, and stayed overnight to attend a close by wedding. We hadn't been in this hotel in a few years, but I couldn't get over how much nicer the hotel was now that they remodeled. It looked like a brand new hotel, and the beds were great.

Posted by on Sep 10, 2007

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1 out of 5

2 Stays - Terrible both times

My wife & I booked in March 17/07 (early flight next morning) and again on March 23/07 (return flight). Both stays were ruined by boisterous guests and out of control children. They took over the pool, elevators, coffee/snack area, and kept us away very late each night.On our March 23rd stay, the maid has left an empty pop can in the wastebasket, and the coffee packets were opened and missing items."

Posted by on Mar 31, 2007

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About the Hampton Inn Buffalo-Airport / Galleria Mall

Location 1745 Walden Ave, Cheektowaga, NY 14225

Property Features

Hampton Inn Buffalo-Airport / Galleria Mall offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. An area shuttle within 1.5 mi and a roundtrip airport shuttle (available 24 hours) are free. Hampton Inn Buffalo-Airport / Galleria Mall also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This Cheektowaga hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (8.3 km / 5.1 mi)
  • Train station: Buffalo-Depew Station (4.1 km / 2.5 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 1.5 mi
  • Parking: Free self parking

Room Amenities

Hampton Inn Buffalo-Airport / Galleria Mall offers 132 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time ends at 2:00 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Hotel Names

  • Buffalo Airport Hampton Inn
  • Hampton Inn Buffalo Airport
  • Hampton Inn Buffalo Airport Galleria
  • Hampton Inn Galleria Hotel Buffalo Airport
  • Hampton Inn Buffalo Airport Hotel Cheektowaga
  • Hampton Inn Buffalo-Airport Galleria Mall Hotel Cheektowaga
  • Hampton Inn Buffalo-Airport Galleria Mall Hotel
  • Hampton Inn Buffalo-Airport Galleria Mall Cheektowaga
  • Hampton Inn Buffalo-Airport Galleria Mall

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.