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4.1 out of 5

"Couch was dirty. Air conditioner rattled and was really loud. Carpets in hallways were stained. The staff was very nice. " More

By a verified traveler on Sat 10 Jul 2021

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Hotel Description

Hotel perfectly located for exploring Buffalo

Heart of Buffalo

You'll find Diamond Hawk Golf Course and Walden Galleria Mall within 3 miles (5 km) of this hotel. Also, Holiday Twin Rinks is within 3 miles (5 km) and Patriots and Heroes Park is within 6 miles (10 km).

Renovated in 2022

This hotel features an indoor pool and a gym. Free perks include continental breakfast, free self parking, and a roundtrip airport shuttle. A 24-hour business center, free WiFi in public areas, and express check-in are also on offer.

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$130* Per night/room Sep 6 - Sep 7

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

TownePlace Suites Buffalo Airport ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for TownePlace Suites Buffalo Airport

Everyone (5) Couples (1) Family (7)
3 out of 5
Couch was dirty. Air conditioner rattled and was really loud. Carpets in hallways were stained. The staff was very nice.

Posted by on Jul 10, 2021

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2 out of 5
The fact that i had to pack up our stuff and moved to another motel.

Posted by on Jul 7, 2021

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3 out of 5
When I arrived I was told my reservation was canceled. I booked through Travelocity. I had not been notified by them that it was. I had my reservation number and everything thing still should I had a reservation. I had to pay again. The assistant manager said he tried to call Travelocity and they hung up on him. He stated he would see if he could get my money back. Upon check out he said he would call again and try to get them to refund my money. If they didn’t he would refund my money for the night I had to pay extra. About 15 minutes after I left the assistant manager called to tell me he would refund my money because he got in touch with Travelocity and they wouldn’t refund my money. Now. We wait to see. I appreciate his efforts. But…

Posted by on Jul 5, 2021

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5 out of 5
Loved the “suite” with a mini kitchen! Very comfy accommodations with our grandsons! Pool was clean and fun for the boys and it was great that breakfast was included. Wonderful place for families!

Posted by on Jul 4, 2021

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5 out of 5
I liked having a kitchen and utensils to use that were clean. The service was quick and the ppl were kind and pleasant!

Posted by on Jun 27, 2021

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5 out of 5

Posted by on May 1, 2021

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5 out of 5
Room comfort and attentiveness of staff

Posted by on Apr 12, 2021

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4 out of 5
They did everything possible to make my stay safe. Due to pandemic, not all services were available. 👍

Posted by on Feb 18, 2021

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5 out of 5
I was staying overnight to catch a flight next day. It was close to the airport. It had a shuttle arrangement. A reasonable take-to-your room breakfast was provided It appeared to be a covid-19 safe place. I appreciated the large walk-in shower.

Posted by , from St. Marys, PA on Nov 23, 2020

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4 out of 5
We stayed for just a few hours to grab some sleep before an early flight. Check-in was easy, just a $25 charge to leave our car there for up to two weeks. We had a shuttle to and from the airport that was very timely. All staff with whom we interacted were polite, friendly and helpful.

Posted by on Mar 4, 2020

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About the TownePlace Suites Buffalo Airport

Location 4265 Genesee St, Buffalo, NY 14225

Property Features

TownePlace Suites Buffalo Airport offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). TownePlace Suites Buffalo Airport also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of TownePlace Suites Buffalo Airport was completed in April 2022. This Buffalo hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • Built in 2013
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Buffalo-Depew Station (4.4 km / 2.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

TownePlace Suites Buffalo Airport offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Kitchens or kitchenettes offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Horse riding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TownePlace Suites Buffalo Airport
  • TownePlace Suites Hotel Buffalo Airport
  • TownePlace Suites Buffalo Airport Hotel Cheektowaga
  • TownePlace Suites Buffalo Airport Hotel
  • TownePlace Suites Buffalo Airport Cheektowaga
  • Towne Suites Buffalo Hotel
  • Towneplace Suites Buffalo
  • TownePlace Suites Buffalo Airport Hotel
  • TownePlace Suites Buffalo Airport Buffalo
  • TownePlace Suites Buffalo Airport Hotel Buffalo

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.