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TownePlace Suites Buffalo Airport

2.5-star property
4265 Genesee St, Buffalo, NY 1-855-201-7819

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4.3 out of 5
Very good!
See all 7 Travelocity Reviews

"They did everything possible to make my stay safe. Due to pandemic, not all services were available. 👍 " More

By a verified traveler on Thu 18 Feb 2021

Points Of Interest

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Hotel Description

Hotel near Walden Galleria Mall in Buffalo

Heart of Buffalo

You'll find Walden Galleria Mall and Patriots and Heroes Park within 3 miles (5 km) of this hotel. Glen Falls and Holiday Twin Rinks are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Free perks include continental breakfast, free self parking, and a roundtrip airport shuttle. A 24-hour business center, free WiFi in public areas, and express check-in are also on offer.

Free WiFi, kitchens

The 120 guestrooms feature well-equipped kitchens with refrigerators, microwaves, and dishwashers, as well as Smart TVs with cable channels. Other amenities include free WiFi, sitting areas, and Netflix.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

TownePlace Suites Buffalo Airport ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for TownePlace Suites Buffalo Airport

Everyone (4) Couples (1) Family (2)
4 out of 5
They did everything possible to make my stay safe. Due to pandemic, not all services were available. 👍

Posted by on Feb 18, 2021

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5 out of 5
I was staying overnight to catch a flight next day. It was close to the airport. It had a shuttle arrangement. A reasonable take-to-your room breakfast was provided It appeared to be a covid-19 safe place. I appreciated the large walk-in shower.

Posted by , from St. Marys, PA on Nov 23, 2020

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4 out of 5
We stayed for just a few hours to grab some sleep before an early flight. Check-in was easy, just a $25 charge to leave our car there for up to two weeks. We had a shuttle to and from the airport that was very timely. All staff with whom we interacted were polite, friendly and helpful.

Posted by on Mar 4, 2020

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5 out of 5
Well everything was great but was told pool was heated and it wasnt

Posted by on Jan 5, 2020

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3 out of 5
great location near airport, wegmans, duffs front desk service spotty. bkfast too late for an early departure housekeeping skipped room two times. parking excellent. shuttle to airport fantastic

Posted by on Jan 27, 2019

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Comment from Hotel Management

Jan 29, 2019 by Kenneth Merin

Thank you for your kind words about our hotel. We are sorry that you were unable to make it to our breakfast. Next time please bring it up to the front desk that you are leaving early, and we will be sure to have something ready for you! For the Housekeeping issue, once again, we apologize for that. It is very uncharacteristic for us to miss a room, and twice for that matter. We assure you that it is something that does not happen often. Perhaps you had a "Do not disturb" sign on your door. I hope we were able to serve you after you were skipped. If not, please bring it to the attention of the front desk and we will be glad to get you the amenities that you need. Once again, thank you for staying at the Towneplace Suites, and we hope to see you again the next time your travels bring you to Buffalo!

4 out of 5
Excellent facility meets the Marriott standards to a T

Posted by on Oct 3, 2018

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5 out of 5
Very well appointed room. Clean and spacious. The staff was very friendly and went above and beyond to be helpful and accommodating.

Posted by on Jun 8, 2018

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Comment from Hotel Management

Jul 3, 2018 by Paulo N.

Dear Chuck, We are thrilled to hear that you had such a great experience during your recent stay with us! Thank you for the kind words and the 5 star review! If you are back in town, please come visit us again!

About the TownePlace Suites Buffalo Airport

Location 4265 Genesee St, Buffalo, NY 14225

Property Features

TownePlace Suites Buffalo Airport offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). TownePlace Suites Buffalo Airport also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Buffalo hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • Built in 2013
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (2 km / 1.2 mi)
  • Train station: Buffalo-Depew Station (4.4 km / 2.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

TownePlace Suites Buffalo Airport offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Kitchens or kitchenettes offer refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Horse riding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices.

  • UnionPay
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TownePlace Suites Buffalo Airport
  • TownePlace Suites Hotel Buffalo Airport
  • TownePlace Suites Buffalo Airport Hotel Cheektowaga
  • TownePlace Suites Buffalo Airport Hotel
  • TownePlace Suites Buffalo Airport Cheektowaga
  • Towne Suites Buffalo Hotel
  • Towneplace Suites Buffalo
  • TownePlace Suites Buffalo Airport Hotel
  • TownePlace Suites Buffalo Airport Buffalo
  • TownePlace Suites Buffalo Airport Hotel Buffalo

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.