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Wyndham Garden Buffalo Downtown

3-star property
125 High St, Buffalo, NY 1-855-201-7819
4.1 out of 5
Very good!
See all 15 travelocity Reviews

"Good experience great customer service easy check in and check out " More

By a verified traveler on Fri 12 Jul 2019

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Hotel Description

3-star hotel near Buffalo Niagara Medical Campus

Downtown Buffalo stay

With a stay at this Downtown Buffalo hotel, you'll be within half a mile (1 km) of Buffalo Niagara Medical Campus and 2 miles (3 km) of Shea's Performing Arts Center. Buffalo Niagara Convention Center and Canalside are also within 3 miles (5 km).

Renovated in 2018

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and airport shuttle. Guests will appreciate freebies like on-the-go breakfast, WiFi in public areas, and an area shuttle.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$144* Per night/room Jul 18 - Jul 19

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wyndham Garden Buffalo Downtown ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Wyndham Garden Buffalo Downtown

Everyone (9) Couples (2) Family (3)
5 out of 5

Posted by on Jan 19, 2022

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1 out of 5
Room size nice the rest was terrible room was not made up which was fine but to get extra towels took 5 hrs

Posted by , from Cleveland ohio on Jul 5, 2020

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Comment from Hotel Management

Jul 5, 2020 by Jean

Kafcoco, We are very sorry about the communication breakdown on Saturday evening. The front desk was not informed that you did not receive your towels. When you came down the front desk was preparing to bring your towels and unfortunately got stuck on a phone call. We are sorry your weekend was ruined.

4 out of 5

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 2, 2020 by Wyndham Manager

Thank you for choosing the Wyndham Garden Buffalo Downtown! Your business is greatly appreciated.

4 out of 5
Good experience great customer service easy check in and check out

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 12, 2019 by Jean

Thank you very much for the kind words. We are glad you enjoyed our services. We appreciate your score very much.

2 out of 5
Valet parking was the only option. BREAKFAST NOT INCLUDED

Posted by on Jun 29, 2019

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Comment from Hotel Management

Jul 2, 2019 by Elaine

Thank you for your feedback regarding your stay last week. We do appreciate it. Elaine Sarkis, GM

5 out of 5
This hotel was a true delight. I was visiting a relative in Buffalo General Hospital and a three minute walk and I was at the hospital. Getting to downtown proper was a breeze with their shuttle service. Only drawback was no onsite parking. However, they did offer valet parking service at $18/night. But their was no limit on parking ort retrieval. an exceptional facility.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 25, 2019 by Jean

We would like to thank you for the kind words. We are happy you enjoyed our services. We look forward to seeing you again!

4 out of 5
Very clean. Near Metro. Local shuttle. Good breakfast.

Posted by on Apr 17, 2019

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Comment from Hotel Management

Apr 17, 2019 by Jean

Thank you for the kind words. We are happy you enjoyed your stay!!

4 out of 5
I liked the location because I was there to visit a friend in the hospital

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 9, 2019 by Jean

Thank you for taking the time to share your experience with us. We are glad you liked our location. Hope your friend is well.

5 out of 5
It was conveniently located in downtown. I don't have any more to add.

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 12, 2019 by Jean

Thank you very much for your comments. We appreciate your feedback. We are happy you liked our location

5 out of 5

Posted by on Mar 10, 2019

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Comment from Hotel Management

Apr 1, 2019 by Wyndham Manager

Thank you for your business!

About the Wyndham Garden Buffalo Downtown

Location 125 High St, Buffalo, NY 14203

Renovations + Closures

The following facilities or services will be unavailable from January 1 2022 to June 1 2022 (dates subject to change):

  • Bar/Lounge(s)
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

The following facilities are closed on Friday and Saturday:

  • Bar/lounge
  • Restaurant

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. There are 3 meeting rooms available. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Wyndham Garden Buffalo Downtown. An area shuttle within 1 mi and a train station pick-up service are free. Parking is available for a fee. A complete renovation of Wyndham Garden Buffalo Downtown was completed in January 2018. This 3-star Buffalo hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 8 levels
  • Built in 1998
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Buffalo-Exchange Street Station (3.3 km / 2 mi)
  • Metro station: Allen-Medical Campus Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 1 mi and train station pick-up; airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Wyndham Garden Buffalo Downtown offers 100 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 11:00 AM.

Carltons Grill - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Wyndham Garden Buffalo Downtown offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.88 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25.00 per room (one-way)
  • Airport shuttle fee per child: USD 0.00 (one-way), (up to 18 years old)
  • Covered self parking fee: USD 9.00 per day
  • Valet parking fee: USD 20.00 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.88 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Club Buffalo Downtown
  • DoubleTree Club Hilton Buffalo Downtown Hotel
  • Wyndham Garden Buffalo Downtown Hotel
  • Wyndham Buffalo Buffalo
  • DoubleTree Club Hilton Hotel Buffalo Downtown
  • Hilton Buffalo Downtown
  • Wyndham Garden Buffalo Downtown Hotel
  • Wyndham Garden Buffalo Downtown Buffalo
  • Wyndham Garden Buffalo Downtown Hotel Buffalo

You should know

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.