4.4 out of 5

"We have stayed here several times due to the location and the nice stay that we enjoyed. Check in staff was great and the valet parking young man were ... " More

By a verified traveler on Mon 12 Mar 2018

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Hotel Description

3.5-star spa hotel near Shea's Performing Arts Center, connected to the convention center

Downtown Buffalo stay

Within a 15-minute walk of this Downtown Buffalo hotel, you'll find Shea's Performing Arts Center and Coca-Cola Field. Buffalo and Erie County Naval and Military Park and KeyBank Center are also within 2 miles (3 km).

Full-service spa, indoor pool

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the 24-hour fitness center, bar/lounge, and concierge services.

IPod docks, WiFi

Featuring conveniences like refrigerators and coffee/tea makers, the 396 guestrooms also offer iPod docks and flat-screen TVs with digital channels. WiFi, wired Internet, and room service are also available.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$119 per night

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Huron)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Buffalo / Hotel and Conference Center ratings based on 26 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Buffalo / Hotel and Conference Center

Everyone (12) Couples (1) Family (3)
5 out of 5

Posted by on Apr 21, 2019

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5 out of 5
Staff /food / room were wonderful Restaurants on premises delicious

Posted by on Apr 16, 2019

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5 out of 5
It was close to where we were going. Convenient travel choices and food options

Posted by on Mar 22, 2019

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3 out of 5

Posted by on Jan 14, 2019

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5 out of 5
Perfect location if your going to the convention center. Very clean

Posted by on Jan 14, 2019

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4 out of 5
We have stayed here several times due to the location and the nice stay that we enjoyed. Check in staff was great and the valet parking young man were super nice. We also liked the bellman Jim, all were very personable. The room was very nice, clean and bed was quite comfortable. I like the products provided such as shampoo and such. Very nice. Starbucks in the lobby is pretty nice too! The closeness to the train is a big plus, especially in winter. Hard to beat. Once we were there when the train was not running and they drove us where ever we wanted to go and came back to pick us up. That was excellent. Overall, great place to stay in downtown Buffalo.

Posted by , from western NY on Mar 12, 2018

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5 out of 5

GREAT HOTEL IN DOWNTOWN BUFFALO

Was in town for an event and stood here. Absolutely loved it. Beautiful hotel in Downtown Buffalo. Gorgeous hotel. Large, comfy clean room. Nice staff. Only thing is it's $25/ mday to park there. Otherwise highly recommend!!! Tappo Italian Restaurant is nearby. Great stop.

Posted by , from NY NY on Jul 18, 2017

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4 out of 5

$9.99 music in our room.

Pros: Everything else.
My only negative comment about our "8 day" stay at the Hyatt was our final bill being charged 2 separate times of $9.99 for simply listening to music. 99% of the time I was in my room over my "8 day" stay all I did was listen to music which I mistakenly thought was free. I think $20 for simply listening to music was unfortunate. Had I known all that I would have simply played my Apple I-phone music.

Posted by , from Virginia on Jul 17, 2017

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4 out of 5

Very clean.pleasant atmosphere

Pros: Ability to have good food anytime
Cons: Lighting on main desk where coffee maker is terrible.You need to have overhead lights,n/an
Location: n/a Did not use local facilities.
Parking was a blessing,no problems.Locating room was quick,good layout.

Posted by , from Wallkill n.y. 12589 on Feb 2, 2017

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4 out of 5

nice hotel

Location: the hotel is in downtown Buffalo. Canalside is nearby with many things to see and do. several restaurants are close and it is close to the thruway.
the Hyatt is a very nice hotel. front desk staff were helpful when I booked the wrong room and fixed the problem quickly. the hotel itself is beautiful and the pool was fun. no breakfast included in package or parking.

Posted by on Dec 29, 2015

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About the Hyatt Regency Buffalo / Hotel and Conference Center

Location Two Fountain Plaza, Buffalo, NY 14202

Property Features

Hyatt Regency Buffalo / Hotel and Conference Center offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 21352 square feet (1984 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hyatt Regency Buffalo / Hotel and Conference Center. For a fee, parking is available. This 3.5-star Buffalo hotel is smoke free.

  • 396 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 21352 sq ft of conference space
  • 1984 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (16.7 km / 10.4 mi)
  • Train station: Buffalo-Exchange Street Station (1.4 km / 0.8 mi)
  • Metro station: Fountain Plaza Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Buffalo / Hotel and Conference Center offers 396 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Morton's The Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar.

Starbucks - Onsite coffee shop.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Alexis at the Hyatt. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open select days.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD $100 per accommodation, per stay
  • Maximum 1 per room (weight limit: 50 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 for adults and USD 10.95 for children (approximately)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD $100 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buffalo Hyatt Hotel
  • Buffalo Hyatt Regency
  • Buffalo Hyatt Regency Hotel
  • Buffalo Regency Hyatt
  • Hyatt Buffalo Hotel
  • Hyatt Hotel Buffalo
  • Hyatt Regency Buffalo
  • Hyatt Regency Buffalo Hotel
  • Hyatt Regency Hotel Buffalo
  • Regency Hyatt Buffalo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).