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Hyatt Regency Buffalo / Hotel and Conference Center

3.5-star property
Two Fountain Plaza, Buffalo, NY 1-855-201-7819
4.2 out of 5
Very good!
See all 18 travelocity Reviews

"Overall the property is really nice reasonably priced and in a great location. Parking is basically across the street from the hotel and is $25 a day ... " More

By a verified traveler on Fri 01 Sep 2023

Points Of Interest

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Hotel Description

3.5-star Art Deco hotel near Shea's Performing Arts Center, connected to the convention center

Downtown Buffalo stay

Within a 15-minute walk of this Downtown Buffalo hotel, you'll find Shea's Performing Arts Center and Sahlen Field. Buffalo and Erie County Naval and Military Park and KeyBank Center are also within 2 miles (3 km).

Casino, dining

A casino, a 24-hour gym, and a restaurant are all featured at this Art Deco hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$119* Per night/room Oct 29 - Oct 30

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Huron)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Buffalo / Hotel and Conference Center ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Buffalo / Hotel and Conference Center

Everyone (11) Couples (3) Family (4)
5 out of 5

Posted by on Sep 20, 2023

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Comment from Hotel Management

Sep 21, 2023 by Customer Service

Brian, it's heartening to know you had a wonderful stay at the Hyatt Regency Buffalo. We appreciate the 5-star rating and look forward to providing another excellent experience during your next visit.

4 out of 5
Overall the property is really nice reasonably priced and in a great location. Parking is basically across the street from the hotel and is $25 a day to self park or $29 a day for valet to park it for you. (valet services aren't open 24hrs though) My only complaint is that I never received room service from housekeeping. I specifically asked for it twice during my 6 day stay and it never happened. I even asked the housekeeping staff directly as I was leaving my room and still didn't get it. Just fresh towels. I would have given the hotel a 5 had housekeeping been better. Still a really good hotel though!

Posted by on Sep 1, 2023

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Comment from Hotel Management

Sep 3, 2023 by Customer Service

Calvin, it's truly wonderful to hear you appreciated the Hyatt Regency Buffalo's ideal location and appealing pricing structure. We also appreciate your feedback related to the parking options. Regarding your concerns about the housekeeping, we deeply regret you had an inconsistent experience. This is not the standard of service we aim to provide and your feedback helps us improve. Despite this, we're glad you found our hotel worth recommending and we hope to serve you with better consistency in the future.

2 out of 5
never again

Posted by on Jun 19, 2023

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Comment from Hotel Management

Jun 20, 2023 by Customer Service

We appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

4 out of 5

Posted by on Apr 27, 2023

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Comment from Hotel Management

May 18, 2023 by Customer Service

Thank you for the great rating, Phyllis!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Hyatt Regency Buffalo. We'd like to share an even better experience with you soon.

5 out of 5
Bar and lounge area was spacious and comfortable.

Posted by on Mar 23, 2023

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Comment from Hotel Management

Mar 25, 2023 by Customer Service

Thanks for sharing this fantastic review, Sean!We're thrilled your time at Hyatt Regency Buffalo was so outstanding! We endeavor to share a memorable experience with our guests. After all, your happiness is our top priority! We always strive to go above and beyond for our guests. We appreciate all of your praise for our spacious and comfortable rooms. Your kind words let us know we're doing our job!We're already looking forward to your next visit so we can share another amazing experience with you soon!

5 out of 5
It was a very nice facility

Posted by on Nov 6, 2022

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Comment from Hotel Management

Nov 7, 2022 by Customer Service

Thank you for the wonderful rating, Stephen!It's fantastic you enjoyed your time at Hyatt Regency Buffalo so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

1 out of 5
Are check in was 3 pm, we couldn't get checked in till 630 pm.We missed our connection for buffalo bills game. Made our first pro football game very sad. We will never stay there again.

Posted by on Oct 31, 2022

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Comment from Hotel Management

Nov 1, 2022 by Customer Service

We appreciate the feedback, Tim.It's unfortunate your time with us was less than ideal. We regret your challenges during check-in and that we couldn't exceed your expectations. We strive to provide all of our guests with the highest caliber service. Your feedback regarding our check-in system is much appreciated.We do hope you give us another opportunity to share a more positive experience with you soon.

5 out of 5

Posted by on Oct 31, 2022

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5 out of 5
Pleased with check-in, room and overall property. Only disappointment was parking. Was talked into convenience of valet parking. Explained I had to pick up friend at airport that evening. Was never informed valet service ends at 11 pm; when returned from airport run at 11:20 pm, no signage that valet was closed. Waited 15 minutes, finally had front desk person come tell me valet is closed. Said it is posted on sign. Asked her to show me; no sign exists. Complained about paying extra for valet: she altered bill to self-park. Otherwise a good stay.

Posted by on Sep 25, 2022

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Comment from Hotel Management

Sep 26, 2022 by Customer Service

Thank you for the outstanding review, Charles!It's excellent that you enjoyed your time with us so much! We're delighted you appreciated smooth check-in, comfortable rooms and excellent facilities. We care deeply about the happiness and satisfaction of our guests, so we'll address your concerns regarding our valet parking system with our team moving forward. We strive for excellence, so we look forward to sharing an even better experience with you next time!

5 out of 5

Posted by on Sep 8, 2022

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About the Hyatt Regency Buffalo / Hotel and Conference Center

Location Two Fountain Plaza, Buffalo, NY 14202

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 17 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 21332 square feet (1982 square meters) and includes a conference center. A casino, a 24-hour fitness center, and multilingual staff are also featured at the business-friendly Hyatt Regency Buffalo / Hotel and Conference Center. For a fee, parking is available. This 3.5-star Buffalo hotel is smoke free.

  • 396 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 21332 sq ft of conference space
  • 1982 sq m of conference space
  • Built in 1984
  • Casino
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Buffalo-Exchange Street Station (1.4 km / 0.8 mi)
  • Metro station: Fountain Plaza Station (0.2 km / 0.1 mi)
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Hyatt Regency Buffalo / Hotel and Conference Center offers 396 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 60-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations. This Buffalo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Hyatt Regency Buffalo / Hotel and Conference Center has a restaurant on site.

Starbucks - Onsite coffee shop. Open daily.

Atrium Bar & Bistro - Onsite restaurant. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Rock climbing nearby
  • Motor boating nearby
  • Fishing nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Marina nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.00–26.00 for adults, and USD 6.00–8.00 for children
  • Covered self parking fee: USD 25 per night
  • Covered valet parking fee: USD 29.50 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buffalo Hyatt Hotel
  • Buffalo Hyatt Regency
  • Buffalo Hyatt Regency Hotel
  • Buffalo Regency Hyatt
  • Hyatt Buffalo Hotel
  • Hyatt Hotel Buffalo
  • Hyatt Regency Buffalo
  • Hyatt Regency Buffalo Hotel
  • Hyatt Regency Hotel Buffalo
  • Regency Hyatt Buffalo
  • Hyatt Regency Buffalo / Hotel Conference Center
  • Hyatt Regency Buffalo / Hotel and Conference Center Hotel
  • Hyatt Regency Buffalo / Hotel and Conference Center Buffalo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.