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4.8 out of 5

"Quiet and easy to get around the city from here. " More

By a verified traveler on Sun 20 Mar 2022

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Hotel Description

3-star hotel near Sahlen Field

Heart of Buffalo

Within a 10-minute walk of this Downtown Buffalo hotel, you'll find Sahlen Field and Shea's Performing Arts Center. KeyBank Center and Buffalo and Erie County Naval and Military Park are also within 2 miles (3 km).

Business services

The hotel's indoor pool, gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and airport shuttle. Enjoy a meal from the restaurant and perks like free WiFi.

Free Internet, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 124 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, microwaves, and room service. Housekeeping is available on request.

Room, 2 Queen Beds, Bathtub, City View (Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$192* Per night/room Jun 12 - Jun 13

Junior Suite, 2 Queen Beds, Accessible, Bathtub (2 Queen Beds & Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible, City View (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Room, Luxury Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Bathtub, City View (Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Buffalo Downtown ratings based on 9 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Buffalo Downtown

Everyone (3) Couples (2) Family (2)
4 out of 5
Quiet and easy to get around the city from here.

Posted by , from Lewis Center on Mar 20, 2022

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Comment from Hotel Management

Mar 23, 2022 by Zack S.

Thank you for taking the time to provide your feedback! We are so glad you enjoyed your stay with us!

5 out of 5
Next to trolley makes getting around easy.

Posted by on Mar 8, 2022

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Comment from Hotel Management

Mar 9, 2022 by Zack S.

Thank you for leaving your feedback! We are glad that you enjoyed your stay with us!

5 out of 5

Posted by on Dec 29, 2021

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5 out of 5
Staff was friendly and helpful. I liked the ecological approach to housekeeping. There is often no need to have the room cleaned each day, especially for a short (1-3 nights) trip.

Posted by , from BRADFORD on Sep 20, 2021

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Comment from Hotel Management

Sep 21, 2021 by Hilton Garden Inn Buffalo Downtown

Thanks for visiting us Steven! We hope to welcome you back again soon!

5 out of 5
We visited Tappo Italian restaurant and Big Ditch Brewing. All within walking distance!

Posted by on May 29, 2021

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Comment from Hotel Management

Jun 7, 2021 by Hilton Garden Inn Buffalo Downtown

Thanks for the tips! Buffalo have plenty of great dining options for any taste!

5 out of 5
I had a great stay but I wish parking could have been closer to the hotel. Having to walk back and forth with luggage and kids made it a bit difficult.

Posted by on Jan 22, 2021

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5 out of 5
Excellent view of the city. Definitely won me over for the next time I will be staying downtown.

Posted by , from Olean, NY on Dec 5, 2020

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Comment from Hotel Management

Dec 8, 2020 by Kaitlin

Thank you for taking the time to write a review! We are so glad you enjoyed your stay and liked the view of the city from your room! We hope to see you again soon.

5 out of 5

Great property in a great location

Clean and nice property, in a great location. Andrew (front desk) was very personable, friendly, and helpful, in making great suggestions for food/drinks and things to do in the area.

Posted by on Sep 17, 2017

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4 out of 5

Nice location downtown

Had a good stay overnight on our way to Niagara Falls. Weather wasn't very nice especially for the middle of summer, but that had no impact on the accommodations. Very clean and centrally located to downtown.

Posted by , from Ohio on Jul 1, 2015

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About the Hilton Garden Inn Buffalo Downtown

Location 10 Lafayette Square, Buffalo, NY 14203

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to March 31 2022 (dates subject to change):

  • Shuttle services

Property Features

Hilton Garden Inn Buffalo Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3800 square feet (353 square meters) and includes conference space. The business-friendly Hilton Garden Inn Buffalo Downtown also features gift shops/newsstands, coffee/tea in a common area, and concierge services. This 3-star Buffalo hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 14 levels
  • 2 bars or lounges
  • 3800 sq ft of conference space
  • 353 sq m of conference space
  • Built in 2014
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Transport

  • Train station: Buffalo-Exchange Street Station (1 km / 0.6 mi)
  • Metro station: Lafayette Square Station (0.1 km / 0.1 mi)

Room Amenities

Hilton Garden Inn Buffalo Downtown offers 124 accommodations with MP3 docking stations and coffee/tea makers. 39-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:00 AM.

Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), SafeStay (AHLA - USA), and COVID-19 Guidelines (WHO).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.99 and USD 18.99 for adults, USD 7.99 and USD 18.99 for children (approximately)
  • Offsite parking fee: USD 15.00 per night (6939.6 mi away)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Buffalo Downtown Hotel
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You should know

  • Pool access available from 6:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.