Best Western on the Avenue

2.5 star property
Hotel near Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site in Buffalo

Choose dates to view prices

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

Accessible-1 King, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Wi-Fi, Mini Fridge, Coffee Maker, Iron And Ironing Board, Walk In Shower

  • Sleeps 2

2 Queen Beds, Non-Smoking, Wi-Fi, Mini Fridge, Coffee Maker, Iron And Ironing Board, Walk In Shower

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Whirlpool, Wi-Fi, Microwave, Refrigerator, Love Seat

  • Sleeps 2

2 Queen Bed Room Wireless Coffee Maker High Speed Internet Access Hairdryer Iron and Ironing Board Smoking

  • Sleeps 4

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About the neighborhood

Buffalo

City center stay.Within a 15-minute walk of this Downtown Buffalo hotel, you'll find Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Kleinhans Music Hall. Buffalo and Erie County Naval and Military Park and KeyBank Center are also within 2 miles (3 km).

What's nearby

  • University at Buffalo - Downtown Campus - 6 min walk - 0.4 miles
  • Roswell Park Cancer Institute - 8 min walk - 0.5 miles
  • Shea's Performing Arts Center - 10 min walk - 0.5 miles
  • Kleinhans Music Hall - 11 min walk - 0.6 miles
  • Buffalo Niagara Convention Center - 16 min walk - 0.9 miles

Getting around

  • Allen-Medical Campus Station - 6 min walk
  • Buffalo-Exchange Street Station - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪Twenty Six - ‬5 min walk
  • ‪Colter Bay - ‬2 min walk
  • ‪Jim's Steakout - ‬4 min walk
  • ‪Taqueria Ranchos Dos - ‬3 min walk

About this property

Best Western on the Avenue

Hotel near Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site in Buffalo
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and tour/ticket assistance are also featured at Best Western on the Avenue. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Buffalo hotel.

  • 1 building
  • 60 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
Best Western on the Avenue offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 7.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Frequently asked questions

How close is Best Western on the Avenue to the airport?

Best Western on the Avenue is 10.6 mi (16-min drive) away from the Buffalo Niagara Intl. Airport (BUF) airport, the closest popular airport to the property.

Does Best Western on the Avenue have an airport shuttle?

Airport shuttle services are not available at Best Western on the Avenue.

Does Best Western on the Avenue offer free breakfast?

Best Western on the Avenue offers free full breakfast every day from 7 AM to 10 AM.

Is there a casino at Best Western on the Avenue?

No, there is no casino at this hotel, but Seneca Buffalo Creek Casino (5-min drive) and Hamburg Gaming at the Fairgrounds (20-min drive) are nearby.

What time is check-in at Best Western on the Avenue?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western on the Avenue?

This hotel offers free self parking.

Does Best Western on the Avenue have a pool?

Best Western on the Avenue does not have a pool.

Does Best Western on the Avenue have a spa?

There are no spa services available at this hotel.

How close is Best Western on the Avenue to downtown Buffalo?

Best Western on the Avenue is 0.8 mi away from Buffalo.

Best Western on the Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen

Business traveler
Disliked: Cleanliness, staff & service

Service is not good and ........ not trustworthy

Issues 1) I checked out at 6 am and in my rush, I left a brand new pair of shoes in the room ($200 shoes). When I arrived home less than 24 hr later (and after searching all of my belongings) I called to ask them to send me the shoes. They said no shoes had been found in the room. They first said they were thrown away, then a manager got on the phone and said they didn't find any when they cleaned the room ... BS! Nothing they could do. So, I'm out the brand new $200 shoes. 2) Ironically, I was there for 3 days and the room was not cleaned once, and nothing was updated like towels etc. No mention was made when I checked that cleaning would not be performed and if I wanted them to clean the room. 3) Parking isn't great, but I wouldn't review that if it weren't for #1 and #2. Not sure who stayed in this hotel before and gave it a decent rating, because it's one of the worst I've stayed in, at least from a service standpoint.
Stayed 3 nights in Sep 2025

10/10 Excellent

Britney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Rheda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard BW Room.

Standard room - didn’t live the first floor location off the parking lot, or the shower with no door, not the whistle of the gray parrot in the evening. Didn’t have breakfast - looked at it - seemed to be standard buffet fare.
Stayed 2 nights in Sep 2025

8/10 Good

kay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly good lighting in room good breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

salem

Stayed 1 night in Jun 2025

8/10 Good

diana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything o.k.for 3 star's hotel,
Stayed 1 night in Aug 2025

10/10 Excellent

Mayflor, Gurnee

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly appreciated the outstanding flexibility and accommodations they provided us. The room was not only clean but also incredibly spacious. And let's not forget, the breakfast food was simply amazing!
Stayed 1 night in Aug 2025

10/10 Excellent

Tatsiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Troy is a super star!
Stayed 1 night in Aug 2025

10/10 Excellent

Jonah

Stayed 1 night in Aug 2025

2/10 Terrible

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

danielle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Allison

Stayed 1 night in Aug 2025

10/10 Excellent

Yuldash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking small
Stayed 1 night in Aug 2025

2/10 Terrible

Victor

Stayed 1 night in Aug 2025

10/10 Excellent

Carmelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Aug 2025

4/10 Poor

Alejandro

Disliked: Cleanliness, property conditions & facilities
My room had a weird smell. There was a used towel on the sink. Under the bathroom sink, there was trash not taken out. With use female hygiene stuff.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria, Stoney creek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service Great breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was more than a 3 minute drive to key bank center as described. Clean amd friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Irene

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were absolutely amazing
Stayed 1 night in Aug 2025

6/10 Okay

Nafiul

Business traveler
Liked: Staff & service, property conditions & facilities
The internet was horrible. I could not attend my business meeting with the hotel internet.
Stayed 1 night in Aug 2025

8/10 Good

lynne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was awesome. The room was not cleaned in between nights. Needed to ask the front desk for clean towels.
Stayed 2 nights in Aug 2025