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"Hotel bathroom, specifically, the tub was not clean at old. Mold/dirt in corners of shower, under bar handle and shower faucet. " More

By a verified traveler on Mon 31 Oct 2022

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Hotel Description

3.5-star hotel near KeyBank Center

City center stay

A stay at this Downtown Buffalo hotel places you steps from Chippewa District and within a 5-minute walk of Statler Tower. Buffalo City Hall and FBI Buffalo Field Office are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free on-the-go breakfast each morning.

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$157* Per night/room Oct 22 - Oct 23

Suite, 1 King Bed with Sofa bed, Allergy Friendly

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, Corner (2 Queens Beds, 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Suite, Allergy Friendly (Two Queen Beds, 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Suite, 1 King Bed with Sofa bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible (2 Queen Beds and 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites Buffalo ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Buffalo

Everyone (11) Couples (3) Family (3)
2 out of 5

Posted by , from ROCHESTER on Nov 15, 2022

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3 out of 5
Hotel bathroom, specifically, the tub was not clean at old. Mold/dirt in corners of shower, under bar handle and shower faucet.

Posted by on Oct 31, 2022

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Comment from Hotel Management

Nov 25, 2022 by Kathleen

Thank you for your review!

4 out of 5
It is ok

Posted by on Aug 23, 2022

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4 out of 5
Lovely room.

Posted by on Feb 6, 2022

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Comment from Hotel Management

Feb 6, 2022 by Erika

Thank you for the review.

5 out of 5
The staff, from valet on up was very friendly & courteous. Rooms are spacious, and extremely clean The exercise room has plenty of aerobic equipment, dumbbells & cable machine.

Posted by on May 29, 2021

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Comment from Hotel Management

Jun 1, 2021 by Kathleen

Thank you for taking the time to share your stay with us. We appreciate your feedback and are glad you enjoyed yourself.

5 out of 5

Posted by on Apr 24, 2021

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Comment from Hotel Management

May 4, 2021 by Kathleen

Thank you for your wonderful review!

2 out of 5

Posted by on Feb 10, 2021

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Comment from Hotel Management

Feb 20, 2021 by Rachel

Thank you for taking the time to give us your feedback!

1 out of 5

Posted by on Dec 20, 2020

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Comment from Hotel Management

Dec 20, 2020 by Kathleen

Thank you for your review!

5 out of 5
Its was very very nice wish the pool and gym was opened

Posted by on Aug 23, 2020

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Comment from Hotel Management

Aug 29, 2020 by Kathleen

Thank you for taking time to share your stay with us.

4 out of 5

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by Rachel

Thank you for giving our property a great rating!

About the Embassy Suites Buffalo

Location 200 Delaware Avenue, Buffalo, NY 14202

Renovations + Closures

The following facilities or services will be unavailable from January 21 2023 to November 1 2023 (dates subject to change):

  • Swimming pool

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. A 24-hour fitness center, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites Buffalo. Parking is available for a fee.

  • 1 building
  • 182 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2009
  • To-go breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Buffalo-Exchange Street Station (1.9 km / 1.2 mi)
  • Metro station: Fountain Plaza Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Embassy Suites Buffalo offers 182 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Buffalo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Bella Ciao - This family restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buffalo Embassy Suites
  • Embassy Suites Buffalo
  • Embassy Suites Hotel Buffalo
  • Embassy Suites Buffalo Hotel Buffalo
  • Embassy Suites Buffalo Hotel
  • Embassy Suites Buffalo Hotel
  • Embassy Suites Buffalo Buffalo
  • Embassy Suites Buffalo Hotel Buffalo

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.