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4.2 out of 5

"The property was for the most part clean. It is located near a residential area and across the street from the Grocery store. It is a short drive if ... " More

By a verified traveler on Tue 29 Aug 2023

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Hotel Description

Hotel near Cazenovia Park in West Seneca

In suburbs

Within 2 miles (3 km) of this West Seneca hotel, you'll find Cazenovia Park and Cazenovia Golf Course. Southgate Plaza and Buffalo and Erie County Botanical Gardens are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127* Per night/room Oct 3 - Oct 4

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Buffalo South I-90, NY ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Buffalo South I-90, NY

Everyone (16) Couples (1) Family (5)
3 out of 5
The property was for the most part clean. It is located near a residential area and across the street from the Grocery store. It is a short drive if you are visiting family in the South Buffalo, West Seneca, Lackawanna area. For a Radisson affiliate I was a bit disappointed in the hotel. The room we booked was listed as having a sitting area along with the bedroom and bath but the room we were given did not have the sitting room. The rooms with the sitting area were across the hall. I have a feeling this was due to the hotel being overbooked as there was no parking available if you arrived back at the hotel after 8 at night. Another issue we had with the room was that there were items left by the previous visitor hanging on the back of the bathroom door including dirty stained towels (not the hotel's) and a hair dryer (also not the hotel's wall mounted one). This could easily be an oversight if the cleaning crew mopped without closing the door. The shower was in disrepair. When you went to turn on the water there was no stop point as if the cartridge was never secured. This was an issue traveling with our 4 y.o. as we had to work hard at not scalding her with hot water. Don't get me wrong the stay was pleasent enough but I don't feel it was up to Radisson standards or the price asked for the room.

Posted by on Aug 29, 2023

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4 out of 5
Upgrades needed to rooms, bathrooms and carpet. Personnel are Wonderful, accommodating, & helpful.

Posted by on Jul 26, 2023

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Comment from Hotel Management

Jul 31, 2023 by Xiomara R

Thank you so much for your review! We look forward to help you again!

5 out of 5
Good location, good places nearby to go out and eat/drink

Posted by on Mar 13, 2023

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Comment from Hotel Management

Mar 24, 2023 by Xiomara R

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

5 out of 5

Posted by on Feb 6, 2023

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Comment from Hotel Management

Apr 4, 2023 by Xiomara R

Nicole,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

5 out of 5
Nice grounds

Posted by , from UNIONTOWN on Feb 3, 2023

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5 out of 5

Posted by on Nov 29, 2022

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2 out of 5
Rooms are very noisy due to I90 Thruway traffic. The front desk clerk was unable to change my room the first night because he was unsure which rooms housekeeping had cleaned so I had to wait until the following day until they arrived at 9 am (one night wasted). The hotel carpets are filthy. The carpet in my room was so dirty that the bottom of my feet needed washed before retiring. Be sure to fill out a card daily at the front desk if you would like to have the room cleaned, otherwise they will not even give clean towels nor take the trash let alone make the bed without the filled out card. I have never stayed in a hotel where I had to fill out a card daily for housekeeping. The blanket for my room had a burn hole in it, so much for a non-smoking room. The air conditioner in my room was leaking water all over the carpet. The carpet was sopping wet- did not get repaired for my entire week stay. There were no wipes available in the gym and the temperature in the gym was 80 degrees. The breakfast was adequate but the dining room overlooks a filthy front porch area where everyone apparently goes out for a cigarette. I would not stay at this hotel again. I thought that I was staying in a property by Radisson but this one is privately owned and it shows.

Posted by on Aug 13, 2022

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Comment from Hotel Management

Aug 13, 2022 by Jason

Thank you for your feedback. We are sorry to hear we missed the mark on your previous stay. I will relay this information to our staff and we hope you try us again.

5 out of 5
I’ve stayed here before. The rooms are spacious and very clean. The bed is comfortable and there is a Wegman’s around the corner. Can’t ask for much better than that.

Posted by on Apr 19, 2022

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Comment from Hotel Management

Apr 24, 2022 by Nate

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

5 out of 5
Great hotel for families and pets. Rooms were nice and clean. Great breakfast.

Posted by on Mar 27, 2022

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Comment from Hotel Management

Mar 29, 2022 by Kelly -General Manager

Thank you Sherry! We are very pleased you enjoyed your stay!

2 out of 5

Posted by on Mar 26, 2022

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About the Country Inn & Suites by Radisson, Buffalo South I-90, NY

Location 164b Slade Ave, West Seneca, NY 14224

Property Features

Country Inn & Suites by Radisson, Buffalo South I-90, NY offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 232 square feet (21 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Country Inn & Suites by Radisson, Buffalo South I-90, NY. Self parking is free.

  • 108 guestrooms or units
  • 5 levels
  • 232 sq ft of conference space
  • 21 sq m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Buffalo South I-90, NY offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This West Seneca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Buffalo
  • Country Inn Buffalo South
  • Country Inn Buffalo South Hotel
  • Country Inn Buffalo South Hotel West Seneca
  • Country Inn Buffalo South West Seneca
  • Country Inn Radisson Buffalo South I-90 NY West Seneca
  • Country Inn Radisson Buffalo South I-90 NY
  • Country Radisson Buffalo South I-90 NY West Seneca
  • Country Radisson Buffalo South I-90 NY
  • Country Inn Suites Buffalo South
  • Radisson Buffalo I90 NY
  • Country Inn & Suites by Radisson, Buffalo South I-90, NY Hotel

You should know

  • Pool access available from 7 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Country Inn & Suites by Radisson, Buffalo South I-90, NY.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.