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Microtel Inn & Suites by Wyndham Chili/Rochester Airport

2-star property
3258 Chili Ave, Rochester, NY 1-855-201-7819
3.7 out of 5
Good!
See all 21 travelocity Reviews

"found a bug in my bed " More

By a verified traveler on Fri 26 Aug 2022

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Rochester hotel

Near the airport

Within 6 miles (10 km) of this Rochester hotel, you'll find Rochester Institute of Technology and Genesee Valley Greenway State Park. Genesee River and Roberts Wesleyan College are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and a 24-hour front desk and dry cleaning are also provided.

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$85* Per night/room Mar 23 - Mar 24

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham Chili/Rochester Airport ratings based on 21 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Chili/Rochester Airport

Everyone (16) Family (4)
5 out of 5

Posted by on Oct 7, 2022

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4 out of 5
found a bug in my bed

Posted by on Aug 26, 2022

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Comment from Hotel Management

Aug 31, 2022 by Jon P

We are sorry to hear this, Russell. We take these matters very seriously and have since had an inspector come out to ensure that there were not issues in your room. I apologize for the initial finding of this and understand that you may have felt uneasy, however we are happy to let you know that this inspection did come back clean. We look forward to offering you a great stay in the future!

3 out of 5

Posted by on Aug 1, 2022

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5 out of 5

Posted by on Aug 29, 2021

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2 out of 5
The property was fine, did not like that people gathered around the front door drinking beer and smoking.

Posted by on Aug 26, 2021

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Comment from Hotel Management

Aug 31, 2021 by Jon P

Marlene, I do apologize about the people who were gathered outside. Thank you for letting us know about this, and we will be sure to monitor these guests.

1 out of 5
One of our rooms had bedbugs

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 10, 2021 by Jon

Thank you for taking the time to express your concern. We take these accusations very seriously. When you stated that you saw something in your bed, we immediately called our pest control company to monitor the room. This room did not show any signs of active bed bugs. We hope that we are able to offer you another stay in the near future that surpasses your expectations.

2 out of 5
The front desk staff was very friendly. The breakfast was not much of a selection. At 12:30 am a car outside my window was blasting music. I called the front desk and the woman went out and the car left. It came back 5 minutes later so I went out to talk to the driver and was threatened by the gentleman in the car. Police had to come. At 2:00am people were in the hall having a party. The location of the hotel is not good which is sad because I use to live in the area

Posted by on Feb 9, 2021

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Comment from Hotel Management

Feb 9, 2021 by Jon P

Thank you for taking the time to leave a response. I am sorry to hear that the issue with the car outside became prevalent again. Had we known they came back again after going out the first time, we would have been happy to handle the situation, so you did not have to go out. As for our breakfast, I do apologize that the options available did not meet your expectations. We are only able to provide limited options due to COVID-19 restrictions. We hope that if you are in the area again, we will be able to accommodate you with a better experience.

4 out of 5

Posted by on Jan 25, 2020

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Comment from Hotel Management

Jan 26, 2020 by Sara Brunner, GM

Thank you for your feedback! Please come again soon!

2 out of 5

Posted by on Nov 9, 2019

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Comment from Hotel Management

Nov 10, 2019 by Sara Brunner, GM

I'm sorry to hear you didn't have a great stay. Is there anything we could have done better to improve your stay?

4 out of 5

Posted by on Sep 26, 2019

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Comment from Hotel Management

Sep 27, 2019 by Sara Brunner, GM

Thank you for sharing your feedback! We look forward to seeing you again soon!

About the Microtel Inn & Suites by Wyndham Chili/Rochester Airport

Location 3258 Chili Ave, Rochester, NY 14624

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Microtel Inn & Suites by Wyndham Chili/Rochester Airport also features a fitness center, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

  • 1 building
  • 50 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Microtel Inn & Suites by Wyndham Chili/Rochester Airport offers 50 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 per room (weight limit: 30 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Onsite parties or group events are strictly prohibited

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 16
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Wyndham Chili
  • Microtel Inn Wyndham Chili Hotel
  • Microtel Inn Wyndham Chili Hotel Rochester Airport
  • Microtel Inn Wyndham Chili Rochester Airport
  • Microtel Inn Wyndham Chili/Rochester Airport Hotel
  • Microtel Inn Wyndham Chili/Rochester Hotel
  • Microtel Inn Wyndham Chili/Rochester Airport
  • Microtel Inn Wyndham Chili/Rochester
  • Microtel Inn Suites by Wyndham Chili/Rochester Airport
  • Microtel Wyndham ChiliRochest
  • Microtel Inn & Suites by Wyndham Chili/Rochester Airport Hotel

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Microtel Inn & Suites by Wyndham Chili/Rochester Airport.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.