"found a bug in my bed " More
Near the airport
Within 6 miles (10 km) of this Rochester hotel, you'll find Rochester Institute of Technology and Genesee Valley Greenway State Park. Genesee River and Roberts Wesleyan College are also within 6 miles (10 km).
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a gym on site, and a 24-hour front desk and dry cleaning are also provided.
Aug 31, 2022 by Jon P
We are sorry to hear this, Russell. We take these matters very seriously and have since had an inspector come out to ensure that there were not issues in your room. I apologize for the initial finding of this and understand that you may have felt uneasy, however we are happy to let you know that this inspection did come back clean. We look forward to offering you a great stay in the future!
Aug 31, 2021 by Jon P
Marlene, I do apologize about the people who were gathered outside. Thank you for letting us know about this, and we will be sure to monitor these guests.
Jun 10, 2021 by Jon
Thank you for taking the time to express your concern. We take these accusations very seriously. When you stated that you saw something in your bed, we immediately called our pest control company to monitor the room. This room did not show any signs of active bed bugs. We hope that we are able to offer you another stay in the near future that surpasses your expectations.
Feb 9, 2021 by Jon P
Thank you for taking the time to leave a response. I am sorry to hear that the issue with the car outside became prevalent again. Had we known they came back again after going out the first time, we would have been happy to handle the situation, so you did not have to go out. As for our breakfast, I do apologize that the options available did not meet your expectations. We are only able to provide limited options due to COVID-19 restrictions. We hope that if you are in the area again, we will be able to accommodate you with a better experience.
Jan 26, 2020 by Sara Brunner, GM
Thank you for your feedback! Please come again soon!
Nov 10, 2019 by Sara Brunner, GM
I'm sorry to hear you didn't have a great stay. Is there anything we could have done better to improve your stay?
Sep 27, 2019 by Sara Brunner, GM
Thank you for sharing your feedback! We look forward to seeing you again soon!
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Microtel Inn & Suites by Wyndham Chili/Rochester Airport also features a fitness center, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Microtel Inn & Suites by Wyndham Chili/Rochester Airport offers 50 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.
Recreational amenities at the hotel include a fitness center.
Guests under 18 years old are not allowed in the fitness facility.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.