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"Hotel is centrally located with 10 minutes of downtown. People like to congregate late at night and play their car stereos EXTREMELY loudly. " More

By a verified traveler on Sun 08 Dec 2019

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Hotel Description

Enjoy the free WiFi at this Rochester hotel

Close to airport

A stay at this hotel places you within half a mile (1 km) of Diplomat Banquet Center and 3 miles (5 km) of Jones Square Park. Edgerton Community Center and Park and Family Medicine - Orchard Street are also within 3 miles (5 km).

Fitness center

A gym is featured at this hotel, along with free self parking. WiFi in public areas is free. Luggage storage is provided and the front desk is staffed around-the-clock.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 86 guestrooms offer free WiFi and premium bedding. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$65* Per night/room Nov 16 - Nov 17

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn ratings based on 20 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn

Everyone (14) Couples (1) Family (5)
1 out of 5

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jul 9, 2021 by Manager

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

1 out of 5

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jul 1, 2021 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2 out of 5
The comforter had burnt spots i complained and wasn't offered a exchanged one, wash towel was dingy....

Posted by on May 23, 2021

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Comment from Hotel Management

Jul 1, 2021 by Manager

Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
Hotel is centrally located with 10 minutes of downtown. People like to congregate late at night and play their car stereos EXTREMELY loudly.

Posted by on Dec 8, 2019

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2 out of 5
First room key didn’t work. Had to move to another room. Every time we walked in the hall and even in the room we could smell someone smoking weed. Found a long black hair in the bed and on the shower floor. Stains all over the carpets. Said the hotel was under renovations, but even those signs looked old. Breakfast was nothing special. Location not the best. Would have paid the extra $30 to stay at something nicer.

Posted by on Nov 11, 2019

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4 out of 5
It's relatively inexpensive and right on the Canal Trail for through biking. Good shower and comfy bed were all we wanted, this fit the need nicely. Free breakfast was sparce but free. Front desk folks were friendly.

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 18, 2019 by General Manager

thanks

3 out of 5

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jul 15, 2019 by General Manager

Thank you for taking the time to review our property.

1 out of 5
so unprofessional, they gave someone else my room after i paid for it and then kicked me out ..

Posted by on May 20, 2019

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Comment from Hotel Management

Jul 15, 2019 by General Manager

Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you that we will be personally investigating the matter.

2 out of 5
The room smelled like someone had smoked even though it was non smoking room. Mattress was horrible. Sink had crack in it. Soda machine was all sold out. I should have stayed at hotel farther from conference for better quality.

Posted by on May 1, 2019

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4 out of 5

Posted by on Apr 13, 2019

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Quality Inn, you'll find a fitness center, coffee/tea in a common area, and an ATM. WiFi is free in public spaces. The business-friendly Quality Inn also features a television in a common area and an elevator. Free self parking is available. This Rochester hotel is smoke free.

  • 86 guestrooms or units
  • 5 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Rochester Station (8 km / 5 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Inn Hotel Rochester North
  • Quinta Inn Rochester North
  • La Quinta Inn Rochester Hotel Rochester
  • Quinta Rochester North
  • Radiance Inn Rochester
  • Radiance Inn
  • Radiance Rochester
  • Radiance Inn Suites
  • Quality Inn Hotel
  • Radiance Inn Suites
  • Quality Inn Rochester
  • Quality Inn Hotel Rochester

You should know

  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.