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"Staff was very friendly and our room was very clean, would stay here again! " More

By a verified traveler on Tue 25 Feb 2020

Hotel Description

Enjoy the indoor pool at this Rochester hotel

Near the airport

Within 2 miles (3 km) of this Rochester hotel, you'll find Bill Gray's Regional Iceplex and URMC Women's Health Center. Strong Memorial Hospital and Genesee Valley Park are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 105 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room Sep 20 - Sep 21

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Rochester - University Area, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Rochester - University Area, an IHG Hotel

Everyone (6) Family (5)
5 out of 5

Posted by on Apr 10, 2021

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Comment from Hotel Management

May 11, 2021 by AV

Dear Anonymous Thank you for staying at the Holiday Inn Express. We appreciate your time and feedback and hope to see you again soon! Thank you.

4 out of 5

Posted by on Sep 5, 2020

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Comment from Hotel Management

Sep 14, 2020 by Angel Vazquez

Thanks for staying at the Holiday Inn Express. We appreciate your time and feedback! We hope to see you again soon!

5 out of 5
Staff was very friendly and our room was very clean, would stay here again!

Posted by on Feb 25, 2020

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Comment from Hotel Management

Mar 19, 2020 by AV

Thank you for staying at the Holiday Inn Express! We appreciate your feedback and time. We hope to see you soon!

3 out of 5
The floor we were on had a bunch of hockey families in town for a tournament. People up to 2am running down the halls opening and closing doors. Adult parents not around. Thought there was going to be a fight with some of the adults. Bad management decision to put general public on that floor with the families of the hockey team!!!!

Posted by , from Hackettstown on Feb 18, 2020

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Comment from Hotel Management

Feb 21, 2020 by AV

Thank you for staying at the Holiday Inn Express University Area. We appreciate your time and feedback. We are sorry to hear your stay was not a good one due to noise complaints. We will use your feedback to get better and improve our operations thanks.

4 out of 5
I didn't like that it was noise in the hall way couldn't sleep. Here it is 2am in the morning. I think there should be a time where people should be quite.

Posted by on Feb 23, 2019

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Comment from Hotel Management

Mar 1, 2019 by Sady

Thank you so much for staying with us and providing your feedback. I am sincerely sorry that other guests were so disruptive to your stay and nothing was done on the hotel's part to enforce our quiet hours. I hope you will stay with us again to show that was an exception to the experience we strive to provide guests. Thank you again for staying with us and taking the time to tell us about your stay!

4 out of 5

Nice hotel, convenient

Pros: We always like Holiday Inn Expresses; this was the same.
Cons: Breakfast menu could be improved.
Location: Convenient to our needs.
Everything nice as advertised. Comfortable, accommodating.

Posted by , from Harrisburg, PA on Sep 13, 2016

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3 out of 5

Under construction....

Hotel was fine, but we arrived to discover that it was undergoing major renovations. No working lobby, entrance was a temporary side entrance, parking lot with construction crews... Seems like a decent place. Good location. Decent accommodations for the price. Would have been nice to know it was undergoing construction when we booked it though....

Posted by on Sep 27, 2015

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1 out of 5

Hotels staff

My experience was horrible, my room had a plumbing issue, the appearance of the hotels was bad, they had no sign or instruction on where to go.

Posted by on Aug 20, 2015

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4 out of 5

Comfortable stay

Pros: Rooms were comfortable, staff was great.
Location: Close to downtown. Few restaurants right nearby.
A friend and I were stopping in Rochester for the night on our way home from a trip. We knew the hotel was under renovation going into it, so we knew what to expect. The staff was great and even called our room and left a voicemail to make sure everything was good in our room. The room we got had recently been renovated, so everything was brand new. The beds were comfortable and everything was nice and clean. We weren't bothered by the renovations at all - they don't do any work after business hours. As we were checking out the next morning, there was some noise that I can understand would be irritating if you were staying in the hotel all day. But if you're just looking for a comfortable place to sleep at night, it really isn't a big deal. The hotel was a short drive from downtown Rochester, so it was easy for us to go down there at night for dinner.

Posted by , from Ann Arbor, MI on Jul 24, 2015

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4 out of 5

Great location, nice room, good price

Pros: Free breakfast
My daughter and I had a late flight into Rochester and needed a nice/clean place to sleep. The La Quinta was great! I would stay here again and for a longer period of time. Room looked nice, was clean and comfortable. I recommend this as a great place to stay.

Posted by , from San Diego, CA, USA on Nov 15, 2011

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About the Holiday Inn Express Rochester - University Area, an IHG Hotel

Location 717 E Henrietta Rd, Rochester, NY 14623

Property Features

Holiday Inn Express Rochester - University Area, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 464 square feet (42 square meters). Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn Express Rochester - University Area, an IHG Hotel. Self parking is free. This Rochester hotel is smoke free.

  • 105 guestrooms or units
  • 5 levels
  • 464 sq ft of conference space
  • 42 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Rochester Station (7.1 km / 4.4 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Rochester - University Area, an IHG Hotel offers 105 air-conditioned accommodations with video-game consoles and safes. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Quinta Inn Rochester South
  • Quinta Rochester South
  • La Quinta Inn & Suites Rochester South Hotel Rochester
  • La Quinta Inn And Suites Rochester South
  • Holiday Inn Express Rochester Brighton Hotel
  • Holiday Inn Express Rochester Brighton
  • Holiday Inn Express Rochester University Area Hotel
  • Holiday Inn Express Rochester University Area
  • Holiday Inn Express Rochester University Area

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.