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The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

4.0 star property
4-star Art Deco hotel near University of Rochester

Choose dates to view prices

Photo gallery for The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

Rooftop terrace
Breakfast, lunch, dinner served; American cuisine
Bar (on property)
Body treatments, facials, massages
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa

Explore the area

View in a map
550 East Ave, Rochester, NY, 14607
  • Place, Rochester Museum and Science Center
    ‪2 min walk‬
  • Place, Eastman School of Music
    ‪13 min walk‬
  • Place, Strong
    ‪15 min walk‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

7.2 out of 10
Good
(5 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Balcony

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, Multiple Beds, Balcony

  • 400 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | Living area | 42-inch LCD TV with cable channels, TV, MP3 dock

Deluxe Suite, 1 King Bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Rochester

City center retreat .A stay at this Downtown Rochester hotel places you steps from Rochester Museum and Science Center and within a 5-minute walk of Strasenburgh Planetarium. Park Avenue and ARTWalk are also within half a mile (1 km).

What's nearby

  • Rochester Museum and Science Center - 2 min walk - 0.1 miles
  • Park Avenue - 5 min walk - 0.3 miles
  • Eastman School of Music - 13 min walk - 0.7 miles
  • Strong - 15 min walk - 0.8 miles
  • University of Rochester - 6 min drive - 2.9 miles

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪Ardor Park Artisanal Pizza - ‬6 min walk
  • ‪The Daily Refresher - ‬7 min walk
  • ‪Bachelor Forum - ‬8 min walk
  • ‪Char Steak & Lounge - ‬1 min walk
  • ‪ROAM Cafe - ‬7 min walk

About this property

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton

4-star Art Deco hotel near University of Rochester
The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 6100 square feet (567 square meters) and includes conference space. A rooftop terrace, spa services, and a vending machine are also featured at the business-friendly The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton. Self parking is free.

  • 1 building
  • 155 guestrooms or units
  • 9 levels
  • 6100 sq ft of conference space
  • 567 sq m of conference space
  • Built in 1978
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offers 155 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ape + Canary Spa. Services include facials and body treatments. The spa is open daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Strathallan
Strathallan DoubleTree
Strathallan DoubleTree Hilton Rochester
The Strathallan Rochester Hotel Spa DoubleTree by Hilton
The Strathallan Rochester Hotel Spa A DoubleTree by Hilton

Frequently asked questions

How close is The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton to the airport?

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is 8.2 mi (13-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton on Nov 23, 2025 start from $146.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have an airport shuttle?

Airport shuttle services are not available at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton.

How close is The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton to the beach?

This hotel is 16.6 mi (22-min drive) from Ontario Beach Park.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton offer free breakfast?

Free breakfast isn’t provided at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton, but cooked-to-order breakfast is offered for a fee of between USD 5 and 40 per person. It's available every day from 6 AM to 10 AM.

Is there a casino at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

No, there is no casino at this hotel.

What time is check-in at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton?

This hotel offers free self parking.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have a pool?

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton does not have a pool.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have a restaurant?

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is home to CHAR Steak and Lounge, which features American cuisine, happy hour, and light fare.

Does The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton have a spa?

Pamper yourself with a day at Ape + Canary Spa, where you can enjoy massages, body treatments, and facials.

How close is The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton to downtown Rochester?

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton is 1.1 mi away from Rochester.

The Strathallan Rochester Hotel & Spa - DoubleTree by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 893 reviews
Rating 8 - Good. 204 out of 893 reviews
Rating 6 - Okay. 90 out of 893 reviews
Rating 4 - Poor. 41 out of 893 reviews
Rating 2 - Terrible. 21 out of 893 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra, Batavia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Rooms were clean. Housekeeping staff were friendly and willing to provide services (additional towels) when requested. Restaurant was very good. All staff members were friendly and helpful!
Stayed 3 nights in Jul 2025

2/10 Terrible

Erica

Disliked: Staff & service, amenities
Was charged for smoking and pet hair. 1. Don’t travel with an animal. There is video proof the hotel has when I entered and exited the building. 2. I haven’t smoked in my 37 years of living. I left the room immaculate like I always do when leaving a hotel. I travel all the time not once have a hotel charged me for fake incidentals. Be aware when staying here. I even took pictures upon checking out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Only downside is the housekeeping needs a best practice in personal hygiene
Stayed 4 nights in Jul 2025

10/10 Excellent

Donald

Traveled with family
Stayed 1 night in Jul 2025

8/10 Good

Zuraya

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
We had a nice stay! Very walkable. The only issue was our bathroom shower had to be cleaned by their cleaing service when we came in on a late flight past midnight and then the room smelled like bleach.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location- staff was awesome
Stayed 1 night in Jul 2025

10/10 Excellent

DIERDRE

Liked: Cleanliness, staff & service, property conditions & facilities
Ghjj
Stayed 1 night in Jul 2025

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I believe the hotel will undergo renovations now that it is owned by Hilton. The rooms need updated furniture, especially the couch in our 1-bdrm suite. It was old and uncomfortable. The AC unit is the old loud kind. Otherwise the room was good. The location of the Strathallan is perfect and the rooftop bar is a great place to catch the sunset over the city scape… great views and plenty of seating. The martinis are excellent too! The breakfast was perfect!
Stayed 1 night in Jul 2025

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Stayed 1 night in Jul 2025

6/10 Okay

Alex

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Excellent amenities; rude, unprofessional manager

The hotel is well appointed, clean, and modern. It has an up-scale feeling to it, and is generally very comfortable. The roof-top lounge is worth a visit, and the restaurant food is high quality and well presented. It still feels pricey for what it is, but not too pricey. The staff is generally excellent, and overall I had a positive experience. That said, I had a few very negative interactions with one or two of the more senior and older/mature looking members of the staff. They were consistently gruff, came across as rude, and borderline unprofessional. Their behaviour compares very poorly to the rest of the crew. Since they're still employed, I assume they are the hotel management. I didn't ask. One particularly poor experience was when I called down to ask about late checkout. For context, I was in an "accessibility" room. I have some mobility issues, and this is a room designed to be more comfortable for people like me. I called at 11:10, and was told to vacate by 11:30. The call was handled by what I assume is a manager. I met him again on the way out - he was running the reception at the time. Thinking that the 20 minute deadline is some sort of gaffe or mistake, I made the mistake of checking. I asked if this is standard hotel policy or some kind of emergency. He made it clear to me that it's not an emergency, not hotel policy, and that he didn't appreciate being called out like this in front of other guests. Barely-contained rude and unprofessional.
Stayed 3 nights in Jul 2025

8/10 Good

Linda

Staff at the front desk and restaurant were all great!
Stayed 4 nights in Jul 2025

10/10 Excellent

Nadia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and amazing location
Stayed 2 nights in Jul 2025

10/10 Excellent

LATOYA, rochester

Stayed 1 night in Jul 2025

10/10 Excellent

Katherine, Wilmington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having a balcony!
Stayed 4 nights in Jul 2025

10/10 Excellent

Cheng

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jun 2025

6/10 Okay

Adam

The property was covenient to the downtown. The renovated gym was excellent. The staff were friendly.
Stayed 6 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Your a tourist and want location as a priority for your stay, this hotel could not be better in Rochester. Modern and in great condition, you can rest on a firm after walking the nostaligic neighborhood full of museums and good restaraunts.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, property was fantastic. Definitely recommend staying here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and what a great staff. Gwen was so helpful and informative. The rooms are spacious with comfortable beds. Love the balcony! The staff welcomes you in and the cookies are a great idea as we arrived after a 7 hour drive. Hotel also has a great restaurant. The grounds are beautifully landscaped and many places to sit and enjoy a cup of coffee. Easy to walk to museums and dining options and cute shops. Easy drive to highway to get to other areas; very convenient location.
Stayed 3 nights in Jun 2025

8/10 Good

Joseph, Estero

Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Stayed 1 night in Jun 2025

10/10 Excellent

Luz

Stayed 1 night in Jun 2025

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
The people were nice and easy to get around.
Stayed 1 night in Jun 2025