ADVERTISING SPONSORED LISTING
Heart of Rochester
Within a 10-minute walk of this Downtown Rochester hotel, you'll find Genesee River's High Falls and Blue Cross Arena. Eastman School of Music and Strong are also within half a mile (1 km).
Renovated in 2015
This smoke-free hotel includes 2 restaurants, an indoor pool, and a fitness center. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.
Free Internet, iPod docks
Featuring conveniences like refrigerators and microwaves, the 106 guestrooms offer free WiFi and free wired Internet, as well as iPod docks. Flat-screen TVs, room service, and free local calls are also available.
Oct 23, 2019 by Kevin Rosdahl GM
Dear Doris Thank you for taking the time to share your recent stay with us. We are so glad that you found the hotel quite. We are so sorry you found the pool cold and small. We do keep the pool area at 87 and the pool at 84 but I will have maintenance check it to make sure it is at proper temp. As far as breakfast and parking go we do offer rates that include breakfast and parking at a discounted price so that could be an option in the future. We priced both our breakfast and parking based on the other hotels downtown and we are happy to report we are significantly less expensive than they are.. We hope you give us another chance the next time you are in Rochester. Thank you again
Jul 13, 2019 by Kevin
Dear Anonymous Thank you for your feedback and we hope to see you again soon. Thank you Kevin Rosdahl GM
May 10, 2019 by Kevin
Dear Anonymous Thank you for the Great Review and we hope to see you again in the future. Thank you Kevin Rosdahl GM
Jun 26, 2018 by Kevin Rosdahl GM
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our property instead of a free limited continental breakfast that other brands may offer. If you would like for the cost of our cooked to order breakfast to be included with the room rate during future stays, please know that you can inquire about our Bed and Breakfast package. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
May 19, 2018 by Kevin Rosdahl GM
We are so sorry for what you went through with the error from Travelocity and we are so glad we were able to help in some way. Hopefully we see you back and you can call us directly and we will make sure everything is perfect.
Hilton Garden Inn Rochester Downtown offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. There are 2 meeting rooms available. The business-friendly Hilton Garden Inn Rochester Downtown also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. A complete renovation of Hilton Garden Inn Rochester Downtown was completed in 2015. This 3-star Rochester hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Valet parking (surcharge)
Hilton Garden Inn Rochester Downtown offers 106 air-conditioned accommodations with iPod docking stations and complimentary toiletries. 37-inch flat-screen televisions come with pay movies. Refrigerators and microwaves are provided. This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast from 6 AM to 10 AM.
Hilton Garden Inn Rochester Downtown has 2 restaurants serving lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
Airport shuttle service is available on request from 6 AM to 10 PM. Fees may apply. Contact the property in advance to get details.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.
Airport shuttle service is offered on request from 6 AM to 10 PM. Fees may apply. For details, please contact the property in advance.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.