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Hyatt Regency Rochester

3.5 star property
3.5-star hotel near Rochester Riverside Convention Center, connected to the convention center

Choose dates to view prices

Photo gallery for Hyatt Regency Rochester

Front of property - evening/night
Terrace/patio
Ballroom
Lobby
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
125 East Main Street, Rochester, NY, 14604
  • Rochester Riverside Convention Center
    ‪2 min walk‬
  • Blue Cross Arena
    ‪6 min walk‬
  • Strong
    ‪8 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, River View (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (High Floor)

8.0 out of 10
Very good
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

8.0 out of 10
Very good
(57 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View

7.0 out of 10
Good
(9 reviews)
  • 350 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (High Floor)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Skyline)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

7.6 out of 10
Good
(12 reviews)
  • 350 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

7.4 out of 10
Good
(19 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

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  • Pet friendly
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The price is $160
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Total with taxes and fees
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About the neighborhood

Rochester

City center stay.You'll be steps from Rochester Riverside Convention Center and within a 10-minute walk of Blue Cross Arena with a stay at this Downtown Rochester hotel. Eastman School of Music and Strong are also within half a mile (1 km).

What's nearby

  • Rochester Riverside Convention Center - 2 min walk - 0.1 miles
  • Blue Cross Arena - 6 min walk - 0.4 miles
  • Strong - 8 min walk - 0.5 miles
  • Eastman School of Music - 8 min walk - 0.5 miles
  • University of Rochester - 5 min drive - 2.5 miles

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Rochester Public Library - ‬4 min walk
  • ‪Dinosaur Bar-B-Que - ‬7 min walk
  • ‪The Street - Craft Kitchen And Bar - ‬1 min walk
  • ‪Am/Fm Coffee - ‬6 min walk
  • ‪Rococo - ‬3 min walk

About this property

Hyatt Regency Rochester

3.5-star hotel near Rochester Riverside Convention Center, connected to the convention center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Hyatt Regency Rochester. Parking is available for a fee.

This 3.5-star Rochester hotel is smoke free.

  • 341 guestrooms or units
  • 25 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency Rochester offers 341 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters. 55-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Similar properties

Lobby

Hilton Garden Inn Rochester Downtown, NY

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, 813 reviews
$151 nightly
The price is $176
Sep 28 - Sep 29
Total with taxes and fees
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
  • Covered self parking fee: USD 16 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Frequently asked questions

How close is Hyatt Regency Rochester to the airport?

Hyatt Regency Rochester is 6.8 mi (12-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Rochester?

As of Sep 2, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Rochester on Sep 23, 2025 start from $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Rochester have an airport shuttle?

Airport shuttle services are not available at Hyatt Regency Rochester.

How close is Hyatt Regency Rochester to the beach?

This hotel is 15.2 mi (21-min drive) from Ontario Beach Park.

Does Hyatt Regency Rochester offer free breakfast?

Free breakfast isn’t offered at Hyatt Regency Rochester, but full breakfast is offered for a fee of between USD 10 and 22 for adults, USD 9 and 15 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11 AM.

Is there a casino at Hyatt Regency Rochester?

No, there is no casino at this hotel.

What time is check-in at Hyatt Regency Rochester?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt Regency Rochester?

Free parking is not available at this hotel. Self parking is available for USD 16 per day.

Does Hyatt Regency Rochester have a pool?

Hyatt Regency Rochester does not have a pool.

Does Hyatt Regency Rochester have a restaurant?

Hyatt Regency Rochester is home to CORSO ~ Italian Casual, which features American cuisine and happy hour.

Does Hyatt Regency Rochester have a spa?

There are no spa services available at this hotel.

How close is Hyatt Regency Rochester to downtown Rochester?

Hyatt Regency Rochester is 0.1 mi away from Rochester.

Hyatt Regency Rochester Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 400 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 98 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Tywan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room floor was still wet upon arrival at around 6pm and wasn’t informed that I had to pay for parking at check in. She only asked if I had a vehicle and gave me a parking pass.
Stayed 4 nights in Jul 2025

6/10 Okay

Tywan

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I always book a hotel with my stay but this one charge taxes and parking that they didn’t say I had to pay when I checked in. When I checked into the room the floor was still wet. Housekeeping wasn’t scheduled to come until the 3rd night of my 4 night stay. Just overall terrible and unexpected.
Stayed 4 nights in Jul 2025

2/10 Terrible

Marcie

Traveled with family and small children
My flight was cancelled and I never made it to New York to have the opportunity to stay at the hotel and they refused to refund my payment for a stay I never took due to delayed then canceled flight
Stayed 2 nights in May 2025

10/10 Excellent

Markese

Stayed 1 night in May 2025

2/10 Terrible

Ran

Stayed 2 nights in May 2025

2/10 Terrible

Sitraram

Traveled with family
Disliked: Amenities, property conditions & facilities
Had issues with shower in the first room and got assigned new room. However had toilet issues. And beds were not comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Mario

Stayed 1 night in May 2025

4/10 Poor

nawfal

Traveled with family
Ok
Stayed 1 night in May 2025

10/10 Excellent

Adria

Stayed 2 nights in May 2025

10/10 Excellent

James M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and staff

They are just wonderful..had a fantastic time. Hotel staff was top notch!!!
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

miguel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Loved the stay and staff but I would suggest better lighting in rooms when you walk into the door in front of mirror not enough lighting to utilize the mirror.
Stayed 1 night in May 2025

8/10 Good

Stanislava

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Kyriaki

Stayed 2 nights in May 2025

2/10 Terrible

Jayaram

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

jeremy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable place to stay. Good value
Stayed 1 night in May 2025

6/10 Okay

Xiaowei

Traveled with group
Disliked: Cleanliness, staff & service
Avoid this hotel! Bad cleanings,terrible service. 4 guests only serve 2 towels. Next day requested extras from afternoon till 11:30PM – none arrived. Mini shampoo bottles obviously not enough for families with long hair, next-day refill requests ignored forever。Friends’ room had same issues. Pool was cold, hot tub closed, zero towels despite calling twice, nothing comes before we leave . Also the bathroom sink faucet is very weak and shower presses is poor. Never again.
Stayed 2 nights in May 2025

2/10 Terrible

Jazzmyn

Disliked: Staff & service, amenities, property conditions & facilities
Staying at the hotel was despicable NOTHING WAS CLEAN the lobby bathrooms were soapless and dirty upon checking in..after going into our room provided to wind down after long travel and shower after uncomfortably due to the crack that was unsatisfying the shower had a large crack with a patch job on it that wore down that the crack reopened and flooded the wall behind the door and suite floor midway to the bed including the carpet outside of our suit only to call the front desk for help maintenance came to clean it up and to my surprise not with a mop of clean water but with a PILLOWCASE! never to show up again total health concern! we don't think we will be back at all because this is inappropriate paying over $1000 for a stay that was intended solely for engagement purposes is outrageous and unacceptable would you stay at a place with your family in these disappointing conditions, our complaint was brushed off we felt brushed off. Completely UNACCEPTABLE!
Stayed 3 nights in May 2025

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Troy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Alvin

Stayed 1 night in Apr 2025

4/10 Poor

Iman

Stayed 2 nights in May 2025

4/10 Poor

Amos

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, nice hotel with everything needed onsite. Downside, have to pay for parking (hotels need to have free parking), elevator dings loudly all night and hotel room doors, not sound or light proof.
Stayed 1 night in May 2025