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Hyatt Regency Rochester

3.5 star property
3.5-star hotel near Rochester Riverside Convention Center, connected to the convention center

Choose dates to view prices

Photo gallery for Hyatt Regency Rochester

Front of property - evening/night
Terrace/patio
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Coffee shop
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly

Explore the area

Map
125 East Main Street, Rochester, NY, 14604
  • Blue Cross Arena
    ‪6 min walk‬
  • Strong
    ‪8 min walk‬
  • Eastman School of Music
    ‪8 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, River View (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (High Floor)

8.0 out of 10
Very good
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

7.8 out of 10
Good
(50 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View

7.8 out of 10
Good
(6 reviews)
  • 350 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (High Floor)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed (Skyline)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

7.6 out of 10
Good
(9 reviews)
  • 350 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(14 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Rochester

City center stay.You'll be steps from Rochester Riverside Convention Center and within a 10-minute walk of Blue Cross Arena with a stay at this Downtown Rochester hotel. Eastman School of Music and Strong are also within half a mile (1 km).

What's nearby

  • Rochester Riverside Convention Center - 2 min walk - 0.1 miles
  • Blue Cross Arena - 6 min walk - 0.4 miles
  • Strong - 8 min walk - 0.5 miles
  • Eastman School of Music - 8 min walk - 0.5 miles
  • University of Rochester - 5 min drive - 2.5 miles

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Dinosaur Bar-B-Que - ‬7 min walk
  • ‪Branca Midtown - ‬5 min walk
  • ‪Bar Bantam - ‬4 min walk
  • ‪RoCoCo Coffee Co. - ‬3 min walk
  • ‪The Street - Craft Kitchen & Bar - ‬1 min walk

About this property

Hyatt Regency Rochester

3.5-star hotel near Rochester Riverside Convention Center, connected to the convention center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Hyatt Regency Rochester. Parking is available for a fee.

This 3.5-star Rochester hotel is smoke free.

  • 341 guestrooms or units
  • 25 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency Rochester offers 341 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters. 55-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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  • Pet friendly
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Jun 29 - Jun 30
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 17 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Frequently asked questions

How close is Hyatt Regency Rochester to the airport?

Hyatt Regency Rochester is 6.8 mi (12-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Rochester?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Rochester on Jul 13, 2025 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Rochester have an airport shuttle?

Airport shuttle services are not available at Hyatt Regency Rochester.

How close is Hyatt Regency Rochester to the beach?

This hotel is 15.2 mi (21-min drive) from Ontario Beach Park.

Does Hyatt Regency Rochester offer free breakfast?

Free breakfast isn’t offered at Hyatt Regency Rochester, but full breakfast is offered for a fee of between USD 10 and 22 for adults, USD 9 and 15 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11 AM.

Is there a casino at Hyatt Regency Rochester?

No, there is no casino at this hotel.

What time is check-in at Hyatt Regency Rochester?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt Regency Rochester?

Free parking is not available at this hotel. Self parking is available for USD 17.00 per day.

Does Hyatt Regency Rochester have a pool?

Hyatt Regency Rochester does not have a pool.

Does Hyatt Regency Rochester have a restaurant?

Hyatt Regency Rochester is home to CORSO ~ Italian Casual, which features American cuisine and happy hour.

Does Hyatt Regency Rochester have a spa?

There are no spa services available at this hotel.

How close is Hyatt Regency Rochester to downtown Rochester?

Hyatt Regency Rochester is 0.1 mi away from Rochester.

Hyatt Regency Rochester Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 414 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 167 out of 1003 reviews
Rating 4 - Poor. 102 out of 1003 reviews
Rating 2 - Terrible. 93 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Georgette, BRONXVILLE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
great staff and clean location
Stayed 1 night in Mar 2025

8/10 Good

Timmie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but stuff behind clothes rack. Quiet area. No valet parking. Breakfast was good. Will go back
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Mar 2025

8/10 Good

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast is perfect!
Stayed 1 night in Mar 2025

8/10 Good

Doug

Stayed 1 night in Mar 2025

8/10 Good

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great. Room is clean and comfortable. Pool smells dirty, like lake water. On the morning that we are going to check out, we got a knock on our door 2x one at 8am and then another at 8:30. Checm out is at 11am.
Stayed 2 nights in Mar 2025

2/10 Terrible

Kelly

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Rochester Hyatt disappointment

Lobby and elevator were actually filthy. Room was clean. Bar nice. Bar food awful.
Stayed 1 night in Feb 2025

10/10 Excellent

LA'TOYA

Liked: Cleanliness, property conditions & facilities
Just what we need!
Stayed 2 nights in Feb 2025

10/10 Excellent

karen

Stayed 1 night in Feb 2025

6/10 Okay

Fran

Traveled with partner
Disliked: Staff & service
Nice property with several food and drink options. But room was disappointing. Heat kicked on a lot at first and then never came on again. Heater makes a weird noise when heat cycle ended. No soap. When I asked for some they brought 1 small bar. Inadequate towels. Phone is missing cord from handset to base. Alarm in another room went off at 6 and no one was there so rang until it automatically stopped. Someone was banging around in the hall before that. Rooms are not quiet at all and fan does not run to drown sounds out. Only 3 ice machines for hotel of over 20 floors.
Stayed 1 night in Feb 2025

6/10 Okay

Stephanie

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Rachel, Brockport

Liked: Cleanliness, staff & service, property conditions & facilities
Good for quick trip
Stayed 2 nights in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Customer Services

Upon arrival at the Front Desk, the person behind the desk was very polite. At one point I thought she might be reading from a card as she spoke of all the amenities of the hotel, the two restaurants and hours serving. She was extremely polite and made it a good start for my stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Sierra

Liked: Cleanliness, property conditions & facilities, room comfort

Not the best when it comes to customer service

Stayed for one night, got a knock at the door at 8:30am from housekeeping asking when we were leaving (which I thought was rude and too early) then again at 10:00am when checkout isn’t until 11:00am. After our stay, I realized my card had been charged 3 times for the deposit and it took calling 3 times to actually get ahold of the manager and get it resolved.
Stayed 1 night in Feb 2025

10/10 Excellent

Mayor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and cozy
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca, pittsford

Stayed 2 nights in Feb 2025

2/10 Terrible

Danielle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a clogged toilet, so I was brought a plunger to unclog it myself. Shower water was warm Saturday morning, freezing Sunday morning. Only given one washcloth for 3 people. Asked for additional towels and did not receive them.
Stayed 2 nights in Feb 2025

6/10 Okay

Jacqueline

Business traveler
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Deborah

Stayed 2 nights in Jan 2025

8/10 Good

Michael

Stayed 3 nights in Jan 2025

4/10 Poor

Gregory

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I’ve came to this hotel 3 years in a row…. Every year it got worse. Always a parking garage elevator broke, escalators not working from lobby to ballroom, only 2 of 3 elevators inside hotel work. If it wasn’t for the front desk people I would have left as soon as I got there.
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort

Brown stains on towels

There were plumbing issues in my room that needed to be fixed and I was given towels with questionable brown stains on them. I will not be returning to this hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Virginia

Stayed 1 night in Dec 2024