Skip to main content
Beginning of main content
4.3 out of 5

"We have stayed here a handful of times. It’s beautiful, clean, affordable with a very friendly and helpful staff 😂 " More

By a verified traveler on Sun 11 Dec 2022

Enter dates to see availability

Hotel Description

4-star hotel near Marketplace Mall

Near the airport

You'll be within 2 miles (3 km) of Marketplace Mall and 6 miles (10 km) of University of Rochester with a stay here. Rochester Institute of Technology and Blue Cross Arena are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.

Standard, Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$128* Per night/room Mar 25 - Mar 26

Standard, One King and One Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King Bed, Accessible, Roll In Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Rochester ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Rochester

Everyone (10) Couples (3) Family (2)
5 out of 5

Posted by , from SAYRE PA on Jun 28, 2023

Was this review helpful to you?
5 out of 5

Posted by on Jun 12, 2023

Was this review helpful to you?
4 out of 5

Posted by , from SARATOGA SPRINGS on May 28, 2023

Was this review helpful to you?
5 out of 5

Posted by on May 13, 2023

Was this review helpful to you?
2 out of 5
No duvet cover (dirty duvet). No maid service for 5 days. Caters to groups; if you are individuals you are put in worst rooms (I’m hopeful that there were better than mine).

Posted by , from grosse pointe on Apr 20, 2023

Was this review helpful to you?
1 out of 5
I love how beautiful the property is I dis like the sarcastic and rude staff

Posted by on Feb 16, 2023

Was this review helpful to you?
5 out of 5
We have stayed here a handful of times. It’s beautiful, clean, affordable with a very friendly and helpful staff 😂

Posted by on Dec 11, 2022

Was this review helpful to you?
5 out of 5

Posted by on Aug 20, 2022

Was this review helpful to you?
2 out of 5
One elevator was broken which caused bottlenecks. The room door wouldn’t open with the key. The engineer showed us the “trick” to opening the door by pushing with our shoulder as it wasn’t square. We asked for a different room and we’re declined. The room was worn and could have used a refresh. Very disappointed as Double Trees have a good reputation.

Posted by on May 22, 2022

Was this review helpful to you?
5 out of 5
We were impressed with the hotel itself. Our actual room, the common areas, check in area, bar, etc were all very clean and nicely decorated. The staff was especially friendly, both at check in and in the bar area. The hotel itself is very spacious and just a delight to walk through. I would maybe recommend a magnifying wall mirror in the individual bathrooms, but that would probably be my only “critique “! If we need to stay in the Rochester area again, we will choose to stay here even over similar hotels closer to the University area! Definitely book your stay here!!

Posted by on Jun 27, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 28, 2021 by Cligus

Thank you for staying with us and we hope to see you again!

About the DoubleTree by Hilton Rochester

Location 1111 Jefferson Rd, Rochester, NY 14623

Property Features

DoubleTree by Hilton Rochester offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business center and 7 meeting rooms. Event space at this hotel measures 12480 square feet (1159 square meters) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly DoubleTree by Hilton Rochester. An area shuttle within 3 miles and a roundtrip airport shuttle (available on request) are free. Self parking is free. This 4-star Rochester hotel is smoke free.

  • 1 building
  • 248 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 12480 sq ft of conference space
  • 1159 sq m of conference space
  • Built in 1985
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle, area shuttle within 3 miles, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Rochester offers 248 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Bistro 252 - This restaurant specializes in American cuisine and serves breakfast only.

Trellis Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Minimum guest age is 21
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.50 for adults and USD 8.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Rochester
  • DoubleTree Hilton Rochester
  • DoubleTree Rochester
  • Hilton DoubleTree Rochester
  • Hilton Rochester
  • Rochester DoubleTree
  • Rochester DoubleTree Hilton
  • Rochester Hilton
  • Strathallan Hotel Rochester
  • DoubleTree Hilton Rochester Hotel
  • DoubleTree by Hilton Rochester Hotel
  • DoubleTree by Hilton Rochester Rochester
  • DoubleTree by Hilton Rochester Hotel Rochester

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.com/Rochester-Hotels-DoubleTree-by-Hilton-Rochester.h18137-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Rochester-Hotels-DoubleTree-by-Hilton-Rochester.h18137-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Rochester-Hotels-DoubleTree-by-Hilton-Rochester.h18137-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.