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4.4 out of 5

"Room was very nice… Lady at check-in was wonderful " More

By a verified traveler on Thu 17 Jun 2021

Hotel Description

3-star hotel near Nazareth College

In suburbs

Within 2 miles (3 km) of this Rochester hotel, you'll find Nazareth College and Pittsford Plaza. Kings Bend Park and Stone Tolan House Museum are also within 3 miles (5 km).

Renovated in 2017

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a fitness center on site, and laundry facilities and free newspapers are also offered.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 68 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$109* Per night/room Aug 23 - Aug 24

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY ratings based on 17 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY

Everyone (6) Couples (4) Family (9)
4 out of 5
Nothing

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 5, 2021 by Bill G.M.

Thank you for choosing to stay with us!

5 out of 5
Room was very nice… Lady at check-in was wonderful

Posted by on Jun 17, 2021

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Comment from Hotel Management

Jun 18, 2021 by Bill G.M.

Thank you for the perfect score!

2 out of 5
Did not like the outside grounds of the hotel. Very sketchy at night. Noisy, felt unsafe. Though the location was close to everything which was convenient.

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 18, 2021 by Bill G.M.

Thank you for choosing to stay with us. We apologize for any disruption that occurred during your stay with us. We work as quickly as possible to eliminate situations that can be disruptive to a guest's stay. Should you choose to stay with us again, please feel free to ask for me prior to arrival. It would be my pleasure to personally ensure your stay is perfect.

5 out of 5
It was a lovely place to stay in close proximity to the venue for our event.

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 27, 2020 by Bill G.M.

Thank you for the perfect score!

4 out of 5
It was clean and the staff was helpful. They need to have more cards for taxi cabs in the area. We had a hard time finding one and the hotel 's cards were outdated. They could benefit from having a phone book or more cards available.

Posted by on Dec 19, 2019

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Comment from Hotel Management

Dec 20, 2019 by Bill G.M.

Hello and thank you for taking the time to share with us! We will make efforts to update the information. Thank you for choosing to stay with us!

5 out of 5

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 8, 2019 by Bill G.M.

Thank you for the high marks!

5 out of 5
Breakfas, room and staff are awesome !! Can’t recommend enough

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 13, 2019 by Bill G.M.

Thank you for choosing to stay with us! and for the kind works! We hope to have you as a guest again. Thank you!

5 out of 5
Close to where I had to be and reasonble that’s all

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 5, 2019 by Mike M - GM

Hi and thank you for the 5 star review! We appreciate you letting everyone know how much you liked it here! Mike M - GM

5 out of 5

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 29, 2019 by Mike M - GM

Hi and thank you for posting this 5 star review on our behalf! We hope to see you next time you’re in the area! Thanks again, Mike M - GM

4 out of 5

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 18, 2019 by Mike M - GM

Hi and thank you for the 4 star review! Please let us know how we can earn a 5 next time! Thanks again, Mike M - GM

About the Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY

Location 2835 Monroe Avenue, Rochester, NY 14618

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY. Self parking is free. A complete renovation of Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY was completed in August 2017. This 3-star Rochester hotel is smoke free.

  • 68 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2015
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Greater Rochester Intl. Airport (ROC) (12.7 km / 7.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY offers 68 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Rochester
  • Country Inn Rochester-Pittsford-Brighton
  • Rochester Holiday Inn Express
  • Holiday Inn Mayo Clinic
  • Country Inn Carlson Rochester-East NY
  • Country Carlson Rochester-East NY
  • Country Rochester-Pittsford-Brighton
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.