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4.5 out of 5

"The doors to rooms needs to be updated(replaced) ..it seems like the doors were being tampered with.... " More

By a verified traveler on Tue 28 Aug 2018

Hotel Description

Enjoy the free WiFi at this 3-star Rochester hotel

In suburbs

Within 3 miles (5 km) of this Rochester hotel, you'll find Pittsford Plaza and Kings Bend Park. Stone Tolan House Museum and Sam Patch Dock are also within 3 miles (5 km).

Renovated in 2017

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. There's a fitness center on site, and laundry facilities and free newspapers are also offered.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 67 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Free newspapers, free local calls, and hair dryers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$82* Per night/room Feb 4 - Feb 5

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY

Everyone (6) Couples (3) Family (5)
4 out of 5
It was clean and the staff was helpful. They need to have more cards for taxi cabs in the area. We had a hard time finding one and the hotel 's cards were outdated. They could benefit from having a phone book or more cards available.

Posted by on Dec 19, 2019

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Comment from Hotel Management

Dec 20, 2019 by Bill G.M.

Hello and thank you for taking the time to share with us! We will make efforts to update the information. Thank you for choosing to stay with us!

5 out of 5

Posted by on Nov 7, 2019

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Comment from Hotel Management

Nov 8, 2019 by Bill G.M.

Thank you for the high marks!

5 out of 5
Breakfas, room and staff are awesome !! Can’t recommend enough

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 13, 2019 by Bill G.M.

Thank you for choosing to stay with us! and for the kind works! We hope to have you as a guest again. Thank you!

5 out of 5
Close to where I had to be and reasonble that’s all

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 5, 2019 by Mike M - GM

Hi and thank you for the 5 star review! We appreciate you letting everyone know how much you liked it here! Mike M - GM

5 out of 5

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 29, 2019 by Mike M - GM

Hi and thank you for posting this 5 star review on our behalf! We hope to see you next time you’re in the area! Thanks again, Mike M - GM

4 out of 5

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 18, 2019 by Mike M - GM

Hi and thank you for the 4 star review! Please let us know how we can earn a 5 next time! Thanks again, Mike M - GM

4 out of 5
While the room was mostly clean it is very old and would do better with some up grades, we were placed in the lodge which is detacted from the main building. it was very difficult to get into the side door the key wasn't working and the door looked as if it had been damaged in the past. the price for the Quality of the room was not worth the price of the room at $136 I expected better.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by Mike M - GM

Hey Robin, Thanks for your feedback! We renovated all the rooms about 18 months ago and I’ll check that key reader and change it if I have to. Thanks for letting me know! Mike M - GM

4 out of 5
The front desk staff was very nice and helpful and the continental breakfast was very good.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by Mike M - GM

Hi and thank you for posting this kind review! Thanks for recognizing our very nice and helpful front desk staff, they are all amazing people and we are very fortunate to have each and every one of them. Thanks again, Mike M - GM

5 out of 5
Very clean and my wife really loved the bed which made me happy

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jun 30, 2019 by Mike M - GM

Hi guys, thank you for the 5 star review and noting our cleanliness! We have an amazing group of people who work very hard to keep this hotel and guest rooms super clean. Thanks again, Mike M - GM

5 out of 5
Perfect for an overnight soccer tournament. The staff was super friendly and helpful. The beds were comfortable with lots of fluffy pillows. Bathroom is a little small but wasn’t an issue for us. Overall a great stay for the price point.

Posted by , from Buffalo NY on Jun 16, 2019

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Comment from Hotel Management

Jun 16, 2019 by Mike M - GM

Hi JZ, Thanks for the excellent review! Mostly, thanks for recognizing our super friendly and helpful staff, they are all amazing people and they make this hotel all that it is. Thanks again, Mike M - GM

About the Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY

Location 2835 Monroe Avenue, Rochester, NY 14618

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY. Self parking is free. A complete renovation of Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY was completed in August 2017. This 3-star Rochester hotel is smoke free.

  • 67 guestrooms or units
  • 2 levels
  • 2 buildings
  • Breakfast available (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Rochester, NY (ROC-Greater Rochester Intl.) (12.7 km / 7.9 mi)
  • Train station: Rochester Station (8.2 km / 5.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY offers 67 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Rochester
  • Country Inn Rochester-Pittsford-Brighton
  • Rochester Holiday Inn Express
  • Holiday Inn Mayo Clinic
  • Country Inn Carlson Rochester-East NY
  • Country Carlson Rochester-East NY
  • Country Rochester-Pittsford-Brighton
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.