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4.7 out of 5

"I knew only based on the reviews that they didn't offer breakfast on weekends, so I was prepared. That should be advertised by the hotel as a change ... " More

By a verified traveler on Sun 02 Aug 2020

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Hotel Description

3-star aparthotel near Mall at Greece Ridge

In Rochester

Within 3 miles (5 km) of this aparthotel, you'll find Mall at Greece Ridge and Kodak Center for Performing Arts. Highland Hospital of Rochester and Genesee River are also within 3 miles (5 km).

Free perks

This aparthotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, kitchens

The 95 soundproofed apartments offer free WiFi and free wired Internet, as well as sofa beds. Other amenities include kitchens, living rooms, and LCD TVs with cable channels.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max
$105* Per night/room Dec 19 - Dec 20

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 5 Max

King, Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Homewood Suites by Hilton Rochester/Greece, NY ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Homewood Suites by Hilton Rochester/Greece, NY

Everyone (6) Couples (1) Family (1)
4 out of 5
I knew only based on the reviews that they didn't offer breakfast on weekends, so I was prepared. That should be advertised by the hotel as a change due to COVID, not reliant on people's reviews.

Posted by , from PA on Aug 2, 2020

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5 out of 5
I really like that check out time was noon and breakfast was great!!

Posted by on Feb 12, 2020

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5 out of 5
Front desk girl Melinda was excellent, and worked with me for an early heck

Posted by on Sep 3, 2019

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5 out of 5

Suites are worth the money.

Most things were great in our suite.The decor and room set up was great. Clean dishes in dishwasher and the room was clean, until I went to bed. The sheets in both beds seemed like they had not been changed from the previous customer. We were also short towels and wash clothes. Breakfast had a good selection of hot and cold items. The pool was nice also. I liked having the living room/ dining room aspect. It allowed us to relax, while the kids slept.

Posted by , from sherburne on Aug 1, 2018

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3 out of 5

We didn't get the room we payed for at the booking

Hello we checked in after a long drive from Michigan. We did not get the room we booked online and were lied to about not even having the room typos we booked

Posted by on May 23, 2017

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5 out of 5

Second stay....still great.

This was our second trip in five years to Rochester for a wedding and have stayed here both times. When you throw in the breakfast ans weekday evening dinners, the value for staying here really are pretty good. Staff are very friendly and eager to serve. Location is very handy for downtown, Greece and the northwest side of Rochester. Highly recommend.

Posted by on Oct 18, 2016

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5 out of 5

Weekend getaway

My room was very clean, quiet,and comfortable. The staff was very professional and addressed my needs promptly.

Posted by on Jan 24, 2016

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5 out of 5

Nice hotel; conveniently located

Clean and spacious room. Staff was very friendly. Breakfast is included and very adequate for most travelers.

Posted by , from Poconos, PA on Jan 5, 2016

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Comment from Hotel Management

Jan 14, 2016 by Management-

Hello Bob, and thank you for choosing the Homewood Suites in Rochester/Greece. We are very glad you enjoyed your stay and we thank you for your kind words about our staff. We hope you'll consider staying with us again on your next trip to the area. Thank you.

5 out of 5

Extremely clean, roomy, great staff!

Very nice rooms with big fridge and plenty of room to spread out and entertain kids. Staff was super accomodating. Would definity book here again!

Posted by , from NV on Aug 30, 2015

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Comment from Hotel Management

Jan 19, 2016 by Management-

Hello Megan, and thank you for the feedback you have provided to us regarding your recent stay in Rochester. We were very pleased to read that you enjoyed your stay at the Homewood Suites, and hope that you'll choose us again if you ever return to the area. Thank you.

5 out of 5

Brand New Hotel, Totally Clean

We stayed in Rochester May 14th overnight for an anniversary getaway. I didn't want to spend a fortune on a hotel but also didn't want my wife not to feel 'special'. This was the perfect place. I was immediately attracted by the fact that it was brand new. I called to confirm and found that it opened in November 2011, so that solidified the booking right there. We booked a king suite and the room was absolutely spotless. It was so clean we immediately removed our shoes as if we were walking into our house. We were pleasantly surprised to find the carpet still bouncy and plush. We did the usual bedbug search around the headboard and mattress, feeling a bit foolish doing it because the room was so obviously clean. The bed was probably the most comfortable we've ever stayed in. Bathroom was spotless, with no signs of mildew anywhere. Strangely though, like many hotels, this one didn't have a fan in the bathroom - only a vent that hardly drew air in at all. I find this sort of sad because, after filling the bathroom with steam from a long, hot shower, I realized the hotel was already on borrowed time. Mildew will likely set in quickly over the next year and turn this into just another typical hotel stay. So get it while it is hot!! Enjoy this hotel while everything is crisp and new. Hence, no complaints at all, other than the typical dinky-sized hotel swimming pool and a bit of a lack of variety on the continental breakfast. But these are hardly complaints!! In today's bedbug-infested hotel-world, who cares! P.S. Lots of close restaurants but do yourself a favor and find Dinosaur BBQ. Highest rated restaurant in town and was it ever an amazing experience! Research it and see if it sounds like it would appeal to your tastes.

Posted by , from Niagara Falls, Ontario on May 18, 2011

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About the Homewood Suites by Hilton Rochester/Greece, NY

Location 400 Center Place Dr, Rochester, NY 14615

Property Features

Homewood Suites by Hilton Rochester/Greece, NY offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this aparthotel measures 575 square feet (53 square meters) and includes conference space. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Homewood Suites by Hilton Rochester/Greece, NY. Free self parking is available. This 3-star Rochester aparthotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 5 levels
  • 575 sq ft of conference space
  • 53 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Rochester Station (9.1 km / 5.7 mi)
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Homewood Suites by Hilton Rochester/Greece, NY offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Rochester aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Living room
  • Pull-out sofa bed
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Homewood Suites Hilton Hotel Rochester/Greece NY
  • Homewood Suites Hilton Rochester/Greece NY
  • Homewood Suites Hilton Rochester/Greece NY Aparthotel
  • Homewood Suites Hilton Rochester/Greece Aparthotel
  • Homewood Suites Hilton Rochester/Greece
  • Homewood Suites by Hilton Rochester/Greece NY
  • wood Suites Hilton RochesterG
  • Homewood Suites by Hilton Rochester/Greece NY
  • Homewood Suites by Hilton Rochester/Greece, NY Rochester
  • Homewood Suites by Hilton Rochester/Greece, NY Aparthotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.