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4.6 out of 5

"It was very cheap and worth the money. Good location too! " More

By a verified traveler on Mon 13 Jan 2020

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Hotel Description

3-star hotel near University of Rochester

Near the airport

You'll find Bill Gray's Regional Iceplex and Marketplace Mall within 2 miles (3 km) of this hotel. Strong Memorial Hospital and Fair and Expo Center are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 120 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and free local calls.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$104* Per night/room Nov 15 - Nov 16

Standard Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Wet Bar)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

Everyone (6) Couples (3) Family (2)
5 out of 5

Posted by on Jan 13, 2021

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4 out of 5
It was very cheap and worth the money. Good location too!

Posted by on Jan 13, 2020

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4 out of 5
Enjoyed our stay, perfect for what we needed. And loved that we could walk next door to Sticky Lips BBQ,

Posted by on Oct 5, 2019

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5 out of 5

Posted by on Sep 30, 2019

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5 out of 5
Liked the appearance in, believe it or not, the ample number of power outlets.

Posted by on Aug 26, 2019

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5 out of 5
everything had been redone and was nice and new. fairly clean - a little gritty around the drains but overall everything was nice. The parking lot was spacious although we found the "park here at your own risk" signs a bit unsettling. We want to feel safe leaving our car in a hotel lot, not worried about whether someone is going to break into it.

Posted by on Aug 5, 2019

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5 out of 5

Vacation and trip to see the Buffalo Bills play.

Pros: The bed was very comfortable.
Location: Niagara Falls was very close to the city.
Great breakfast, excellent service, and very clean rooms.

Posted by , from Minnesota on Sep 28, 2016

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5 out of 5
Breakfast was good. Nice in general and good for families. Staff was very friendly.

Posted by on Jul 31, 2016

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5 out of 5

Repeat Stay

Pros: Excellent breakfast buffet, friendly, helpful staff.
Location: Good barbeque place next door.
This was our third stay at this hotel; quiet, clean room, comfortable beds, and excellent breakfast buffet. We try to stay here every time we visit our daughter in college.

Posted by , from Kingston on May 11, 2016

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3 out of 5
️My overall experience was good until I got the bill for my next night stay..

Posted by , from N.J. on Nov 1, 2015

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About the Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel

Location 800 Jefferson Rd, Rochester, NY 14623

Property Features

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. The business-friendly Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Rochester hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • 4300 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Holiday Inn Hotel & Suites Rochester - Marketplace, an IHG Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pool use is for registered hotel guests only.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 11 for adults, USD 3 and USD 11 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Marketplace
  • Holiday Inn Hotel Rochester
  • Holiday Inn Hotel Rochester Marketplace
  • Holiday Inn Marketplace
  • Holiday Inn Rochester Marketplace
  • Holiday Inn Hotel Suites Rochester Marketplace

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.