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Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

3.0 star property
3-star hotel near University of Rochester

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Photo gallery for Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Bar (on property)
Exterior
Lobby
Indoor pool, sun loungers
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
800 Jefferson Rd, Rochester, NY, 14623
  • Place, Monroe Community College
    ‪14 min walk‬
  • Place, Marketplace Mall
    ‪15 min walk‬
  • Place, Tim Hortons Iceplex
    ‪3 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

7.8 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Individually furnished, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Individually furnished, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed (Wet Bar)

7.6 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Individually furnished, desk, laptop workspace, blackout drapes

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Rochester

Near the airport.You'll find Marketplace Mall and Monroe Community College within 2 miles (3 km) of this hotel. Tim Hortons Iceplex and Fair and Expo Center are also within 3 miles (5 km).

What's nearby

  • Monroe Community College - 14 min walk - 0.8 miles
  • Marketplace Mall - 15 min walk - 0.8 miles
  • Tim Hortons Iceplex - 3 min drive - 1.4 miles
  • University of Rochester - 11 min drive - 4.0 miles
  • Rochester Institute of Technology - 12 min drive - 4.8 miles

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 14 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬7 min walk
  • ‪Layali Coffee House - ‬6 min walk
  • ‪Shake Shack - ‬5 min walk

About this property

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

3-star hotel near University of Rochester
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4300 square feet (399 square meters) and includes conference space. The business-friendly Holiday Inn Hotel & Suites Rochester - Marketplace by IHG also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 3-star Rochester hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 4300 sq ft of conference space
  • 399 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express Rochester - University Area by IHG
Brighton
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 1,006 reviews
$127 nightly
The price is $145
Jul 19 - Jul 20
Total with taxes and fees
Holiday Inn Express Rochester - University Area by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 9:30 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Pool use is for registered hotel guests only.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Marketplace
Holiday Inn Hotel Rochester
Holiday Inn Hotel Rochester Marketplace
Holiday Inn Marketplace
Holiday Inn Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace
Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel
"Holiday Inn Hotel Suites Rochester Marketplace an IHG Hotel"
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Hotel

Frequently asked questions

How close is Holiday Inn Hotel & Suites Rochester - Marketplace by IHG to the airport?

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG is 7.8 mi (14-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG on Jul 1, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG.

How close is Holiday Inn Hotel & Suites Rochester - Marketplace by IHG to the beach?

This hotel is 16.7 mi (25-min drive) from Ontario Beach Park.

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG offer free breakfast?

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG does not offer free breakfast.

Is there a casino at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Hotel & Suites Rochester - Marketplace by IHG?

This hotel offers free self parking.

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG have a pool?

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG features an indoor pool.

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Hotel & Suites Rochester - Marketplace by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Hotel & Suites Rochester - Marketplace by IHG to downtown Rochester?

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG is 4.7 mi away from Rochester.

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 458 out of 1002 reviews
Rating 8 - Good. 256 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 76 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and comfortable and the staff were all so helpful.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean the staff at the front desk was friendly the price was A+
Stayed 1 night in Feb 2026
Verified

8/10 Good

Richard

Nice place near ROC.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly stuff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Arpita

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location with lots of shopping and food choices. Hotel staff was very friendly and breakfast was fresh and hot!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ashley

Liked: Staff & service, amenities, property conditions & facilities
Good breakfast, no towels in pool area after asking more than once.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally helpful & friendly especially Lindsay at the check-in desk and the bald gentleman managing the breakfast room. - his welcoming attitude was an huge morning boost! Excellent breakfast selections. The only complaint is the A/C unit is very loud when it’s running.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marangely

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, friendly Staff, Mel at the front desk was amazing. Thank you!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Syreeta

Liked: Cleanliness, staff & service, amenities
The room was clean, nice view. Also the hotel is very close to many food spots and other places in Rochester. The staff was so professional, I will stay here again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and guidance a nice great comfortable luxury room things we need was there
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
great breakfast!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Staff very nice. Room very good. Little visible signs of some past leak from the floor above but really-it’s a very nice hotel. Would definitely go back.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff were incredibly nice. Fantastic breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy beds, Bar-restaurant on site
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Rebecca

T
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Destani

Liked: Cleanliness, staff & service
Yess
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bibek

Nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST BEDS IN ANY HOTEL EVER. I was in a first floor Accessible room, before the construction started and my bed was dreamy. Then I got moved up to 212 and the bed was even more lush. I had excellent interactions with most of the staff, shout out to Lindsey and the night crew, and I loved being able to walk over to Jimmy Johns and Petsmart. Even in full blown winter, the roads were in great shape. I recommend this hotel absolutely. CLEAN PERFECT ROOMS and AWESOME housekeeping.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and quiet
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
We made a last minute reservation after leaving another property that was in disrepair. The front desk staff went out of their way to make sure i got reward points for my stay and that everything was to our liking
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Check in staff, restaurant staff. Room was clean and comfortable
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is ran down nothing like the pictures garbage all in parking lot smoking weed outside staff was rude and charge $10 per adult for breakfast same breakfast at any hotel for free room was deteriorating ceiling had water spots sink leaked water never changed the bedding it’s horrible would not recommend to stay again
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Alayne

Liked: Cleanliness, property conditions & facilities
Everything is great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place and friendly staff for a quick stay while traveling
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Hurley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Nice hotel, a little pricey for what we got. Must have been a very busy weekend.
Stayed 2 nights in Sep 2025

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