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Hampton Inn & Suites Rochester/Henrietta

2.5-star property
280 Clay Rd, Rochester, NY 1-855-201-7819
4.5 out of 5
Wonderful!
See all 28 travelocity Reviews

"Great place. Kind staff. Quiet. " More

By a verified traveler on Tue 27 Jun 2023

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Hotel Description

Hotel near Rochester Institute of Technology in Rochester

In shopping district

Within 2 miles (3 km) of this Rochester hotel, you'll find Marketplace Mall and Monroe Community College. Bill Gray's Regional Iceplex and Cinemark Movies 10 are also within 3 miles (5 km).

Free shuttle, parking

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Enjoy free perks like free self parking and an area shuttle.

Standard Room, 2 Queen Beds, Accessible (Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$127* Per night/room Oct 1 - Oct 2

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Rochester/Henrietta ratings based on 28 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Rochester/Henrietta

Everyone (13) Family (12)
4 out of 5

Posted by on Aug 19, 2023

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Comment from Hotel Management

Sep 17, 2023 by Front Desk Team

Thank you for this rating.

3 out of 5

Posted by , from Lowell on Aug 11, 2023

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Comment from Hotel Management

Sep 1, 2023 by Front Desk Team

Thank you for this feedback. It is our hope that any issues were brought to our attention and we attempted to find a resolution to your concerns.

5 out of 5
Great place. Kind staff. Quiet.

Posted by on Jun 27, 2023

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Comment from Hotel Management

Jun 28, 2023 by Front Desk Team

Thank you for staying with us! We hope to see you again soon!

5 out of 5
Staff courteous-clean rooms

Posted by on Jun 26, 2023

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Comment from Hotel Management

Jun 28, 2023 by Front Desk Team

Thank you for staying with us! We appreciate your feedback!

5 out of 5
I loved the room set up for the king suite. We had the handicap suite more than enough room for our mobility needs w/o cramping our style. Dogs allowed. Food was good. I would definitely stay again.

Posted by on May 23, 2023

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Comment from Hotel Management

May 24, 2023 by Front Desk Team

We are so glad to hear you enjoyed your stay with us! Thank you for sharing your experience. We hope to see you again soon!

5 out of 5
Great stay!

Posted by on Jan 30, 2023

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Comment from Hotel Management

Feb 4, 2023 by Front Desk Team - Hampton Rochester-Henrietta

Thank you for your 5/5 rating and for allowing us to make you happy!

5 out of 5

Posted by on Jan 16, 2023

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4 out of 5
The room was clean. Staff was friendly and helpful! The beds are very hard!

Posted by on Jan 3, 2023

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Comment from Hotel Management

Jan 13, 2023 by Front Desk Team - Hampton Rochester-Henrietta

Thank you for choosing us! We are saddened to hear that the bed was not the most comfortable for you. For future stays, please be sure to stop by or call the front desk prior to your departure so that we can have a chance to address your concerns.

5 out of 5
Great service all around

Posted by on Dec 11, 2022

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Comment from Hotel Management

Feb 4, 2023 by Front Desk Team - Hampton Rochester-Henrietta

Thank you for your 5/5 rating and feedback!

4 out of 5

Posted by on Nov 14, 2022

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About the Hampton Inn & Suites Rochester/Henrietta

Location 280 Clay Rd, Rochester, NY 14623

Property Features

There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Hampton Inn & Suites Rochester/Henrietta offers its guests an indoor pool and a 24-hour fitness center. There are 2 meeting rooms available. A free area shuttle within 1 miles is available. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Rochester/Henrietta. Free self parking is available.

  • 126 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2013
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 1 miles
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Rochester/Henrietta offers 126 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests will receive smart lock details.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Henrietta
  • Hampton Inn Henrietta Hotel
  • Hampton Inn Henrietta Hotel Rochester
  • Hampton Inn Rochester Henrietta
  • Hampton Inn Rochester/Henrietta
  • Hampton Inn Rochester/Henrietta Hotel Rochester
  • Hampton Inn Rochester/Henrietta Hotel
  • Hampton Inn Rochester/Henrietta Rochester
  • Hampton Inn Suites Rochester/Henrietta

You should know

  • Pool access available from 8:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.