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Hilton Garden Inn Rochester/University & Medical Center

3.0 star property
3-star hotel near University of Rochester

Choose dates to view prices

Photo gallery for Hilton Garden Inn Rochester/University & Medical Center

Breakfast and dinner served
Premium bedding, in-room safe, individually furnished, laptop workspace
Lobby
Breakfast and dinner served
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
30 Celebration Drive, Rochester, NY, 14620
  • Strong Memorial Hospital
    ‪8 min walk‬
  • University of Rochester
    ‪11 min walk‬
  • Strong
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually furnished, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Drinks & Snacks)

Premium bedding, in-room safe, individually furnished, laptop workspace

Premium Room, 1 King Bed (Drinks & Snacks)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Drinks & Snacks)

Premium Room, 2 Queen Beds (Drinks & Snacks) | Premium bedding, in-room safe, individually furnished, laptop workspace

Premium Room, 2 Queen Beds (Drinks & Snacks)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually furnished, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, individually furnished, laptop workspace

Room, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Rochester

Near the airport.Within a 10-minute walk of the hotel, you'll find Mount Hope Cemetery and Strong Memorial Hospital. Highland Park and URMC Women's Health Center are also within half a mile (1 km).

What's nearby

  • Strong Memorial Hospital - 8 min walk - 0.5 miles
  • Highland Park - 10 min walk - 0.6 miles
  • University of Rochester - 11 min walk - 0.6 miles
  • Strong - 5 min drive - 2.7 miles
  • Rochester Institute of Technology - 10 min drive - 6.0 miles

Getting around

  • Rochester Station - 12 min drive
  • Greater Rochester Intl. Airport (ROC) - 7 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Burger King - ‬12 min walk
  • ‪Wendy's - ‬6 min walk

About this property

Hilton Garden Inn Rochester/University & Medical Center

3-star hotel near University of Rochester
Hilton Garden Inn Rochester/University & Medical Center offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 3600 square feet (324 square meters) and includes conference space. Hilton Garden Inn Rochester/University & Medical Center also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Rochester hotel is smoke free.

  • 136 guestrooms or units
  • 5 levels
  • 3600 sq ft of conference space
  • 324 sq m of conference space
  • Built in 2015
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Rochester/University & Medical Center offers 136 accommodations with MP3 docking stations and safes. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 for adults and USD 6 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14.00 for adults and USD 6.00 for children
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Rochester University Hotel
Hilton Garden Inn University Hotel
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester University
Hilton Garden Inn Rochester/University & Medical Center Hotel

Frequently asked questions

How close is Hilton Garden Inn Rochester/University & Medical Center to the airport?

Hilton Garden Inn Rochester/University & Medical Center is 3.6 mi (7-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

Does Hilton Garden Inn Rochester/University & Medical Center have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Rochester/University & Medical Center.

How close is Hilton Garden Inn Rochester/University & Medical Center to the beach?

This hotel is 16.8 mi (22-min drive) from Ontario Beach Park.

Does Hilton Garden Inn Rochester/University & Medical Center offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Rochester/University & Medical Center, but cooked-to-order breakfast is offered for a fee of USD 14.00 for adults and USD 6.00 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Rochester/University & Medical Center?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Rochester/University & Medical Center?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hilton Garden Inn Rochester/University & Medical Center?

This hotel offers free self parking.

Does Hilton Garden Inn Rochester/University & Medical Center have a pool?

Hilton Garden Inn Rochester/University & Medical Center features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does Hilton Garden Inn Rochester/University & Medical Center have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Garden Inn Rochester/University & Medical Center have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Rochester/University & Medical Center to downtown Rochester?

Hilton Garden Inn Rochester/University & Medical Center is 2.3 mi away from Rochester.

Hilton Garden Inn Rochester/University & Medical Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 632 out of 912 reviews
Rating 8 - Good. 190 out of 912 reviews
Rating 6 - Okay. 51 out of 912 reviews
Rating 4 - Poor. 16 out of 912 reviews
Rating 2 - Terrible. 23 out of 912 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and nice facility.
Stayed 1 night in Apr 2025

10/10 Excellent

Ray

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Loud

Bed was very hard and I heard snoring from the next trim (plus a lot of road noise). Breakfast was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Laurel, Ithaca

Business traveler, Traveled with partner
Liked: Cleanliness
Basic hotel overpriced.
Stayed 1 night in Apr 2025

8/10 Good

Franklin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well appointed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lihua

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , safe
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Stayed 1 night in Mar 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Joanna

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Gary R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the University and the restaurant is amazing. On site coffee is adequate but there’s a Starbucks nearby - we took full advantage of it.
Stayed 1 night in Mar 2025

10/10 Excellent

peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this facility. It's quiet, serene, and understatedly luxurious. We travelled from Las Cruces New Mexico on the way to Vermont and this was by far the best hotel that we stayed in our trip across the country. I highly recommend this property to all.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay thanks
Stayed 1 night in Mar 2025

10/10 Excellent

Shira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for anyone visiting the U of R area... nice rooms, clean, and great staff... convenient to the campus and many restaurants ... will stay again...
Stayed 1 night in Mar 2025

10/10 Excellent

Geoffrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one negative comment (and it’s pretty minor) - the bathroom smelled of urine. Otherwise very nice experience and will stay here again when in town. Your staff is friendly, helpful, courteous, kind, going out of their way to help. Highly recommend!
Stayed 2 nights in Mar 2025

10/10 Excellent

Monique

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in was all done online and so we got a digital key, which makes it so convenient with 2 toddlers. We were able to select our room online and selected a more spacious room. The only downside is, we were greeted by a beetle of some sort on the bed! The hotel is also across from a large cemetery, if you are superstitious, it may not be for you.
Stayed 2 nights in Mar 2025

2/10 Terrible

Julie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor on all counts

These THREE ROOMS were absolutely disgusting! Had to request 3 different rooms. 1st room on second floor was soiled to include broken lock on door, phone did not work, foul smell, stained sheets and mattress with blood or stool on curtains. 2nd room the same, again, second floor and the last room was Fourth Floor, exact same dirty and broken lock! I CALLED HOTELS.COM to explain what was happening lady on phone was incredibly rude, argumentive and hung up on me after telling me to take my issue to the front desk for refund.I spoke to front desk, after also waiting over 15 min for someone to appear at the desk while i was calling the desk on my cell phone. He did not answer and magically appeared with a hood on his head! I left facility and drove back home 4 hours away(total trip 8 hours travel back to back). My medical test was not completed because there was no other hotels with open rooms! I was charged twice and ONE CREDIT! THEY STILL CHARGED $226.?? and change to my card! DIRTY, UNSAFE, POOR EMPLOYEES, RUDE 800 NUMBER, THEFT OF MONRY. GASLIGHTING. DO NOT STAY HERE!!
Stained sheets and mattress with foul smell in each of the 3 rooms i tried before leaving facility. Not for $226.00 per night! NO refund to paid room was given
Blood or stool on the drapes in 2 of the 3 rooms I moved to then left facility. GROSS! Not for $226.00 per night! Do not book through Hotel.com! They are ignorant and hang up on you when you bring these issues up! No refund to paid room was given
No mattress pad, just a fitted sheet on the nasty mattress. Not for $226.00 per night!No refund to paid room was given
Stayed 1 night in Mar 2025

10/10 Excellent

Kristel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very nice, staff is very helpful and efficient
Stayed 1 night in Mar 2025

10/10 Excellent

AMIT

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience overall
Stayed 2 nights in Feb 2025

10/10 Excellent

Adam

Stayed 1 night in Feb 2025