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 Old Greenwich •1 Room
 Old Greenwich • 1 Room
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Hyatt Regency Greenwich

4-star property
1800 E Putnam Avenue, Old Greenwich, CT 1-855-201-7819
3.6 out of 5
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See all 19 travelocity Reviews

"Liked: beautiful property, trees, grass, etc. Didn’t like: absolutely no food except overpriced “market” where you could get packaged pastries, etc. A ... " More

By a verified traveler on Tue 19 Sep 2023

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Hotel Description

4-star hotel near E. Gaynor Brennan Golf Course

Seaside stay

Stay at this Old Greenwich hotel and you'll be within 2 miles (3 km) of E. Gaynor Brennan Golf Course and 6 miles (10 km) of Chelsea Piers. Greenwich Avenue and Bruce Museum of Arts and Science are also within 6 miles (10 km).

24-hour fitness, coffee shop

This hotel features an indoor pool and a 24-hour gym. Business travelers can take advantage of the free WiFi in public areas. Self parking, a coffee shop, and a hair salon are also offered.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max
$195* Per night/room Oct 13 - Oct 14

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Allergy Friendly

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Greenwich ratings based on 19 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hyatt Regency Greenwich

Everyone (11) Couples (3) Family (5)
3 out of 5
Liked: beautiful property, trees, grass, etc. Didn’t like: absolutely no food except overpriced “market” where you could get packaged pastries, etc. A facility like this should have multiple restaurants and bars.

Posted by on Sep 19, 2023

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Comment from Hotel Management

Sep 21, 2023 by Sherry Hicks-Buckles General Manager

Dear Tammy, Thank you for being our guest and for sharing your feedback. We are glad you liked our beautiful property. However, we look forward to the reimaging and re-conception of our food and beverage offerings in the near future. In the meantime, we have - Market and Bar as an offering, along with Drinking and Dining delivered, that can be enjoyed throughout the atrium space. Thank you for your time; we hope to see you again in the future.Warm regards, Sherry Hicks-BucklesGeneral Manager

3 out of 5
Not a place I would stay in for an extended stay. They don’t have a laundry room or a dining area. I couldn’t invite anyone to the hotel as it is dark and uncomfortable. They do a great catering business but it just didn’t work for me.

Posted by , from NORWALK on Sep 13, 2023

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Comment from Hotel Management

Sep 15, 2023 by Sherry Hicks-Buckles General Manager

Dear Patricia, Thank you for staying with us and for sharing your feedback. We regret not meeting all of your expectations during your stay. We look forward to the reimaging and re-concepting of our food and beverage offerings in the near future. In the meantime, we have - Market and Bar as an offering, along with Drinking and Dining delivered, that can be enjoyed throughout the atrium space. Thank you for your time; we hope to see you again in the future.Warm regards, Sherry Hicks-BucklesGeneral Manager

4 out of 5
Rooms were old and dusty looking. There should have been a “free” breakfast at this price point. Little fridge was on the floor and not in a cabinet.

Posted by on Aug 28, 2023

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Comment from Hotel Management

Aug 30, 2023 by General Manager

Dear Denise, Thank you for taking the time to write a review about your stay with Hyatt Regency Greenwich. We hope you had an overall pleasant stay. All of your feedback is valuable to us and we look forward to welcoming you back the next time you visit the area.Warm regards, Sherry Hicks-BucklesGeneral Manager

3 out of 5

Posted by , from EWING on Apr 6, 2023

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Comment from Hotel Management

Apr 26, 2023 by General Manager

Dear Susan, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Warm regards, Sherry Hicks-Buckles,General Manager

3 out of 5
Beautiful hotel with spacious rooms however, the lack of restaurant or bar was an issue. The location was not conducive to walking anywhere for drinks or food. Also, I was astounded when told that the only coffee offered was KCups in the room. It was either that or order for delivery.

Posted by on Mar 13, 2023

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Comment from Hotel Management

Mar 15, 2023 by General Manager

Dear Andrew, Thank you for taking the time to review your recent stay. While we are glad you liked our comfortable accommodations and well-kept property, we regret any inconvenience you faced due to the lack of a restaurant and bar. We understand the frustration you underwent and appreciate your patience. We hope you will give us another opportunity to accommodate you in the future.Warm regards,Sherry Hicks-Buckles,General Manager

4 out of 5

Posted by on Mar 12, 2023

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Comment from Hotel Management

Apr 3, 2023 by Sherry Hicks-Buckles General Manager

Dear Melissa, Thank you for taking the time to post a nice rating of Hyatt Regency Greenwich. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay.Warm regards, Sherry Hicks-BucklesGeneral Manager

2 out of 5
Over priced for what it offers. The hotel looks tired, I cleaned elevators, dusty and dirty selves, rooms okay as far as clean.

Posted by on Nov 26, 2022

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Comment from Hotel Management

Nov 27, 2022 by General Manager

Dear Jonatha, Thank you for being our guest. We take pride in providing an exceptional stay for all our patrons, so we are sorry this was not your case. We regret our hotel did not meet your expectations and that you felt we did not merit the rate you paid. We have noted your comments with regard to the condition of our hotel and will relay them to the appropriate individuals as we always aim to elevate our guest experience.Warm regards, Sherry Hicks-BucklesGeneral Manager

4 out of 5

Posted by on Nov 25, 2022

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Comment from Hotel Management

Apr 8, 2023 by General Manager

Dear Ovadia, Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Hyatt Regency Greenwich.Warm regards,Sherry Hicks-Buckles,General Manager

4 out of 5
Front desk staff very good.

Posted by on Nov 5, 2022

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Comment from Hotel Management

Nov 5, 2022 by Sherry Hicks-Buckles General Manager

Dear Ann, It was a pleasure reading your review of Hyatt Regency Greenwich. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we look forward to sharing your compliments with our front desk team! We are grateful for the review and thank you for choosing us.Warm regards, Sherry Hicks-BucklesGeneral Manager

4 out of 5

Posted by on Jul 5, 2022

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Comment from Hotel Management

Nov 20, 2022 by General Manager

Dear Monica, Thank you for taking the time to rate Hyatt Regency Greenwich. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again when traveling to Greenwich. Warm regards, Sherry Hicks-BucklesGeneral Manager

About the Hyatt Regency Greenwich

Location 1800 E Putnam Avenue, Old Greenwich, CT 06870

Renovations + Closures

The property will be renovating from October 1 2023 to November 21 2023 (completion date subject to change). The following areas are affected:

  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There's a coffee shop/cafe on site. WiFi is free in public spaces. Hyatt Regency Greenwich offers its guests an indoor pool and a 24-hour fitness center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Hyatt Regency Greenwich. Parking is available for a fee. This 4-star Old Greenwich hotel is smoke free.

  • 373 guestrooms or units
  • 4 levels
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Cos Cob Station (4 km / 2.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Greenwich offers 373 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. 65-inch flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Pemberwick Market - Onsite café. Guests can enjoy drinks at the bar.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests can access their rooms with a mobile device; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14–25 per person
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Greenwich Hyatt
  • Greenwich Hyatt Regency
  • Greenwich Regency Hyatt
  • Hyatt Greenwich
  • Hyatt Regency Greenwich
  • Hyatt Regency Hotel Greenwich
  • Hyatt Old Greenwich
  • Hyatt Regency Greenwich Hotel Old Greenwich
  • Hyatt Regency Old Greenwich
  • Hyatt Regency Greenwich Hotel
  • Hyatt Regency Greenwich Hotel
  • Hyatt Regency Greenwich Old Greenwich
  • Hyatt Regency Greenwich Hotel Old Greenwich

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.