"Liked: beautiful property, trees, grass, etc. Didn’t like: absolutely no food except overpriced “market” where you could get packaged pastries, etc. A ... " More
Seaside stay
Stay at this Old Greenwich hotel and you'll be within 2 miles (3 km) of E. Gaynor Brennan Golf Course and 6 miles (10 km) of Chelsea Piers. Greenwich Avenue and Bruce Museum of Arts and Science are also within 6 miles (10 km).
24-hour fitness, coffee shop
This hotel features an indoor pool and a 24-hour gym. Business travelers can take advantage of the free WiFi in public areas. Self parking, a coffee shop, and a hair salon are also offered.
Sep 21, 2023 by Sherry Hicks-Buckles General Manager
Dear Tammy, Thank you for being our guest and for sharing your feedback. We are glad you liked our beautiful property. However, we look forward to the reimaging and re-conception of our food and beverage offerings in the near future. In the meantime, we have - Market and Bar as an offering, along with Drinking and Dining delivered, that can be enjoyed throughout the atrium space. Thank you for your time; we hope to see you again in the future.Warm regards, Sherry Hicks-BucklesGeneral Manager
Sep 15, 2023 by Sherry Hicks-Buckles General Manager
Dear Patricia, Thank you for staying with us and for sharing your feedback. We regret not meeting all of your expectations during your stay. We look forward to the reimaging and re-concepting of our food and beverage offerings in the near future. In the meantime, we have - Market and Bar as an offering, along with Drinking and Dining delivered, that can be enjoyed throughout the atrium space. Thank you for your time; we hope to see you again in the future.Warm regards, Sherry Hicks-BucklesGeneral Manager
Aug 30, 2023 by General Manager
Dear Denise, Thank you for taking the time to write a review about your stay with Hyatt Regency Greenwich. We hope you had an overall pleasant stay. All of your feedback is valuable to us and we look forward to welcoming you back the next time you visit the area.Warm regards, Sherry Hicks-BucklesGeneral Manager
Apr 26, 2023 by General Manager
Dear Susan, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Warm regards, Sherry Hicks-Buckles,General Manager
Mar 15, 2023 by General Manager
Dear Andrew, Thank you for taking the time to review your recent stay. While we are glad you liked our comfortable accommodations and well-kept property, we regret any inconvenience you faced due to the lack of a restaurant and bar. We understand the frustration you underwent and appreciate your patience. We hope you will give us another opportunity to accommodate you in the future.Warm regards,Sherry Hicks-Buckles,General Manager
Apr 3, 2023 by Sherry Hicks-Buckles General Manager
Dear Melissa, Thank you for taking the time to post a nice rating of Hyatt Regency Greenwich. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay.Warm regards, Sherry Hicks-BucklesGeneral Manager
Nov 27, 2022 by General Manager
Dear Jonatha, Thank you for being our guest. We take pride in providing an exceptional stay for all our patrons, so we are sorry this was not your case. We regret our hotel did not meet your expectations and that you felt we did not merit the rate you paid. We have noted your comments with regard to the condition of our hotel and will relay them to the appropriate individuals as we always aim to elevate our guest experience.Warm regards, Sherry Hicks-BucklesGeneral Manager
Apr 8, 2023 by General Manager
Dear Ovadia, Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Hyatt Regency Greenwich.Warm regards,Sherry Hicks-Buckles,General Manager
Nov 5, 2022 by Sherry Hicks-Buckles General Manager
Dear Ann, It was a pleasure reading your review of Hyatt Regency Greenwich. We have an exceptional team whose top priority is making sure every guest is comfortable and satisfied, so we look forward to sharing your compliments with our front desk team! We are grateful for the review and thank you for choosing us.Warm regards, Sherry Hicks-BucklesGeneral Manager
Nov 20, 2022 by General Manager
Dear Monica, Thank you for taking the time to rate Hyatt Regency Greenwich. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again when traveling to Greenwich. Warm regards, Sherry Hicks-BucklesGeneral Manager
The property will be renovating from October 1 2023 to November 21 2023 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimize noise and disturbance.
There's a coffee shop/cafe on site. WiFi is free in public spaces. Hyatt Regency Greenwich offers its guests an indoor pool and a 24-hour fitness center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Hyatt Regency Greenwich. Parking is available for a fee. This 4-star Old Greenwich hotel is smoke free.
Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed
Self parking (surcharge)
Hyatt Regency Greenwich offers 373 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. 65-inch flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Pemberwick Market - Onsite café. Guests can enjoy drinks at the bar.
Room service is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests can access their rooms with a mobile device; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.