Skip to main content
Beginning of main content

"Great hotel but broken shower handles let me only take shower once during my 3 night stay. I do hope that in future they can check their showers befor ... " More

By a verified traveler on Tue 07 Jul 2020

Enter dates to see availability

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$178* Per night/room Sep 11 - Sep 12

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Allergy Friendly

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Greenwich Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Greenwich ratings based on 13 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hyatt Regency Greenwich

Everyone (9) Family (3)
5 out of 5
Nice hotel.

Posted by on May 14, 2022

Was this review helpful to you?
Comment from Hotel Management

May 15, 2022 by General Manager

Dan, thank you for the great review! It is always exciting to know that we exceeded all of your expectations, and we are glad you enjoyed your stay. It was our pleasure serving you at Hyatt Regency Greenwich, and we hope to see you again soon. Warm regards, Sherry Hicks-Buckles General Manager

3 out of 5

Posted by on Jul 3, 2021

Was this review helpful to you?
Comment from Hotel Management

Jul 13, 2021 by Laura

Thank you for reviewing your experience! If you would like to share any additional feedback, we would love to hear from you. Otherwise, we hope to welcome you back for a future visit!

2 out of 5
Hotel was extremely disappointing for what we paid. Hot tub wasn’t working and pool was filthy. I mean band aides all over and water hasn’t been filter or properly cleaned. There’s was hair constantly getting stuck to my whole family (not mine) stuff all over the bottom and so cloudy you couldn’t see your hand in front of you. Sheets were grimy and just felt dirty. I couldn’t believe I paid $400 to stay here. Besides the atrium it felt like a motel stay.

Posted by on Mar 28, 2021

Was this review helpful to you?
Comment from Hotel Management

Mar 29, 2021 by Laura

Thank you for providing this feedback, though we are very sorry to hear of this experience. We will certainly address this concern, as we are dedicated to ensuring a clean and comfortable stay for our guests. Should you choose to give us another opportunity, we would like to welcome you back in order to better meet your expectations. We thank you for the feedback and appreciate you choosing Hyatt Regency Greenwich!

3 out of 5
Great hotel but broken shower handles let me only take shower once during my 3 night stay. I do hope that in future they can check their showers before making rooms available for proper booking.

Posted by on Jul 7, 2020

Was this review helpful to you?
Comment from Hotel Management

Jul 10, 2020 by Laura

Thank you for your feedback. If you would be willing, please share further reservation details with us via private message so that we may address your concerns with the room product. And we hope to welcome you back in the future!

5 out of 5

Posted by on Mar 1, 2020

Was this review helpful to you?
4 out of 5

Posted by on Dec 22, 2019

Was this review helpful to you?
5 out of 5

Posted by on Oct 13, 2019

Was this review helpful to you?
3 out of 5

Posted by on Aug 19, 2019

Was this review helpful to you?
4 out of 5

Posted by on Jul 14, 2019

Was this review helpful to you?
5 out of 5

Posted by on May 4, 2019

Was this review helpful to you?

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Hotel Policies

url importing http://www.travelocity.com/Old-Greenwich-Hotels-Hyatt-Regency-Greenwich.h18180-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Old-Greenwich-Hotels-Hyatt-Regency-Greenwich.h18180-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Old-Greenwich-Hotels-Hyatt-Regency-Greenwich.h18180-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.