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Residence Inn by Marriott West Springfield

3.0 star property
3-star hotel near Big E

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Photo gallery for Residence Inn by Marriott West Springfield

Exterior
Property amenity
Fridge, microwave, stovetop, dishwasher
1 bedroom, premium bedding, desk, blackout drapes
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Parking available
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
64 Border Way, West Springfield, MA, 01089
  • Big E
    ‪3 min drive‬
  • Baystate Medical Center
    ‪3 min drive‬
  • MGM Springfield
    ‪6 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Bedrooms, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout drapes

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Flat-screen TV

Studio, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Flat-screen TV

Suite, 2 Bedrooms, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 753 sq ft
  • Sleeps 5
  • 2 Double Beds

About the neighborhood

West Springfield

In West Springfield .You'll be within half a mile (1 km) of Olympia Ice Center and 2 miles (3 km) of Connecticut River with a stay here. Q Pin 2's and Holyoke Mall are also within 3 miles (5 km).

What's nearby

  • Big E - 3 min drive - 1.8 miles
  • Baystate Medical Center - 3 min drive - 2.4 miles
  • MGM Springfield - 6 min drive - 4.6 miles
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 4.8 miles
  • Eastern States Exposition - 7 min drive - 4.2 miles

Getting around

  • Springfield Union Station - 6 min drive
  • T.F. Green Airport (PVD) - 103 min drive

Restaurants

  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬10 min walk
  • ‪Wood-N-Tap - ‬15 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Residence Inn by Marriott West Springfield

3-star hotel near Big E
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. An indoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn by Marriott West Springfield. For a fee, parking is available.

This 3-star West Springfield hotel is smoke free.

  • 88 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Residence Inn by Marriott West Springfield offers 88 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas.

This West Springfield hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

View from property

Courtyard by Marriott West Springfield

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 509 reviews
$149 nightly
The price is $170
Oct 5 - Oct 6
Total with taxes and fees
Courtyard by Marriott West Springfield

Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0011883250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Frequently asked questions

How close is Residence Inn by Marriott West Springfield to the airport?

Residence Inn by Marriott West Springfield is 11.3 mi (16-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

Does Residence Inn by Marriott West Springfield have an airport shuttle?

Airport shuttle services are not available at Residence Inn by Marriott West Springfield.

How close is Residence Inn by Marriott West Springfield to the beach?

This hotel is 13.6 mi (15-min drive) from Haviland Pond Beach and 14.1 mi (23-min drive) from Babbs Beach. Don't forget your sunscreen!

Does Residence Inn by Marriott West Springfield offer free breakfast?

Residence Inn by Marriott West Springfield offers free continental breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Residence Inn by Marriott West Springfield?

No, there is no casino at this hotel, but MGM Springfield (7-min drive) is nearby.

What time is check-in at Residence Inn by Marriott West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Residence Inn by Marriott West Springfield?

Free parking is not available at this hotel. Self parking is available for USD 7 per day.

Does Residence Inn by Marriott West Springfield have a pool?

Residence Inn by Marriott West Springfield features an indoor pool.

Does Residence Inn by Marriott West Springfield have a spa?

There are no spa services available at this hotel.

How close is Residence Inn by Marriott West Springfield to downtown West Springfield?

Residence Inn by Marriott West Springfield is 2.3 mi away from West Springfield.

Residence Inn by Marriott West Springfield Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 271 out of 487 reviews
Rating 8 - Good. 121 out of 487 reviews
Rating 6 - Okay. 49 out of 487 reviews
Rating 4 - Poor. 23 out of 487 reviews
Rating 2 - Terrible. 23 out of 487 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miranda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problems we had were other guests dogs barking all day one day of our stay but thats no fault of the hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 2 nights in May 2025

10/10 Excellent

Aaysha

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Virgen

Liked: Cleanliness, amenities, property conditions & facilities
very clean the staff was very friendly i will
Stayed 2 nights in Jun 2025

10/10 Excellent

Virgen

Stayed 2 nights in Jun 2025

8/10 Good

elizabeth

Traveled with family
Liked: Cleanliness, staff & service
We really loved a lot about our stay at the residence inn. However, the couch bed/pull out couch is advertised as a place a person can sleep and yet it was so uncomfortable, lopsided, lumpy and foot of the bed higher than the head of the bed, that it was impossible to use this bed. Very disappointing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy, new york

Liked: Cleanliness, staff & service
Having notified the desk previously that we would come in quite late, we arrived around 2:30am. When we arrived, we were very nicely greeted by Lucy, who gave us instructions on where to park most conveniently to our room. She was communicative and kind, and made us feel right at home. When we spoke to Nick at checkout, we told him about a small problem we had at the hotel. Nick apologized for this inconvenience, and his sincere and friendly manner made us feel that the hotel really cared about their senior citizen guests. Hats off to Marriot Residence Inn for great customer service from Lucy and Nick!
Stayed 1 night in Jun 2025

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, property conditions & facilities
This space was awesome and comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice , clean,pretty, room was neat and comfy
Stayed 2 nights in May 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything was great about this property! We really appreciated all the amenities.
Stayed 6 nights in May 2025

10/10 Excellent

Lenilsa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay. Hotel was clean! Staff was nice. Would definitely stay again!
Stayed 1 night in May 2025

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. All amenities like outdoor fire pit, pool, basketball court etc were in great working condition. Staff was amazing - super friendly
Stayed 2 nights in May 2025

10/10 Excellent

Georgia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative thing I can say is that you can hear walking on the floor above us.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Hope and Kyla

Stayed 1 night in May 2025

10/10 Excellent

Teea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! I left my baby monitor there and called and they checked unfortunately not finding it at first. Then an hour or so later they called having found it finally ❤️❤️ I was so glad and the front desk person Nick was so sweet during all of it.
Stayed 1 night in May 2025

10/10 Excellent

Dalana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place to stay. I'll visit again.
Stayed 4 nights in Nov 2024

2/10 Terrible

Amy

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Undisclosed $120 pet fee (for 1 night). Excessive noise from room above, staff was insulting. Will never stat there again.
Stayed 1 night in May 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Greg

Stayed 3 nights in May 2025

10/10 Excellent

Shalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Feliza, Cherry Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great value

The stay was wonderful and the rooms are large and a great value. Staff are very friendly.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel was great. Room was clean and the staff was very friendly. Basketball court was a great bonus!
Stayed 1 night in Apr 2025