"I liked the parking and the big bed and it was spacious as well .. would come back to stay and the shower was nice as well usually motel shower heads ... " More
Oct 31, 2023 by Shrey P., GM, Econo Lodge Gallatin
Hello Laura,Thank you so much for taking the time to detail and review your Econo Lodge Gallatin experience! We truly appreciate the feedback and appreciate being able to build loyalty with travelers such as yourself. I am thrilled to hear that we hit the mark when it came to the spaciousness of your suite, the shower, and the parking facilities. We look forward to continuing to be your hotel of choice for future travels to Nashville, and we cannot wait to welcome you back soon!Best,Shrey P., GM
Jun 28, 2023 by Shrey Patel, GM
Dear Teresa,It's disheartening to hear that your experience with us was not up to our standards. Our commitment is to ensure that every guest has a remarkable stay with us - with top-notch service, immaculate rooms, and memorable experiences. Our commitment to our guests is reflected in our team members and the culture we've established, where resolving any issues is a top priority so that our guests can continue to enjoy a wonderful stay. Our hotel management team will carefully review your stay and assess every aspect in detail. I am deeply sorry that we didn't meet your expectations on this occasion. I hope you will consider giving us another chance to show you the true magic of our property.Regards, Shrey Patel, GM
Apr 13, 2021 by Guest services
Thank you for valued feedback.
Jul 29, 2019 by Manager
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!
Jun 9, 2019 by Manager
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
May 8, 2019 by Manager
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
May 2, 2019 by Manager
On behalf of our entire staff, we thank you for your business and for your comments regarding our breakfast. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.