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Best Western Franklin Inn

2.5 star property
Hotel near CoolSprings Galleria in Franklin

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Photo gallery for Best Western Franklin Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, in-room safe, individually furnished, desk
Lobby
Business center
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • Place, Saint Thomas Medical Partners
    ‪11 min walk‬
  • Place, SOAR Adventure Tower
    ‪14 min walk‬
  • Place, Vanderbilt University
    ‪19 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(32 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(132 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Franklin

In historical district.You'll be within half a mile (1 km) of Saint Thomas Medical Partners and 2 miles (3 km) of SOAR Adventure Tower with a stay here. Aspen Grove Park and Fort Granger Park are also within 3 miles (5 km).

What's nearby

  • Saint Thomas Medical Partners - 11 min walk - 0.6 miles
  • SOAR Adventure Tower - 14 min walk - 0.8 miles
  • Music City Center - 19 min drive - 22.7 miles
  • Vanderbilt University - 19 min drive - 21.8 miles
  • Broadway - 20 min drive - 22.7 miles

Getting around

  • Nashville Riverfront Station - 23 min drive
  • Nashville International Airport (BNA) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Steak 'n Shake - ‬11 min walk

About this property

Best Western Franklin Inn

Hotel near CoolSprings Galleria in Franklin
Best Western Franklin Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1604 square feet (149 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Franklin Inn. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Franklin hotel.

  • 1 building
  • 132 guestrooms or units
  • 2 levels
  • 1604 sq ft of conference space
  • 149 sq m of conference space
  • Built in 1997
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Smoking in designated areas
Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

This Franklin hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

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Baymont by Wyndham Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 1,381 reviews
$65 nightly
The price is $77
Dec 21 - Dec 22
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Frequently asked questions

How close is Best Western Franklin Inn to the airport?

Best Western Franklin Inn is 22.6 mi (24-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Franklin Inn?

As of Dec 14, 2025, prices found for a 1-night stay for 2 adults at Best Western Franklin Inn on Dec 15, 2025 start from $71.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Franklin Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Franklin Inn.

Does Best Western Franklin Inn offer free breakfast?

Best Western Franklin Inn offers free full breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Best Western Franklin Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Franklin Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Franklin Inn?

This hotel offers free self parking.

Does Best Western Franklin Inn have a pool?

Best Western Franklin Inn features an outdoor pool.

Does Best Western Franklin Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Franklin Inn to downtown Franklin?

Best Western Franklin Inn is 2.4 mi away from Franklin.

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 705 out of 1277 reviews
Rating 8 - Good. 359 out of 1277 reviews
Rating 6 - Okay. 134 out of 1277 reviews
Rating 4 - Poor. 46 out of 1277 reviews
Rating 2 - Terrible. 33 out of 1277 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derlin

Stayed 2 nights in Oct 2025

6/10 Okay

Janeisha

Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and i had a great time at the hotel, great staff, very friendly service. The breakfast that you get every morning was the best. Every 5min they made sure everything was filled up. The housekeeping stave was amazing, we alway had a clean rooom. Remarkable job to everyone!!!!!!!!!
Stayed 6 nights in Sep 2025

10/10 Excellent

Niki

Liked: Cleanliness, staff & service, property conditions & facilities
The desk clerk was amazing.
Stayed 1 night in Sep 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

V3ry nice staff, clean rooms, easy check in and out.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Sep 2025

8/10 Good

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Kenneth

Stayed 3 nights in Aug 2025

2/10 Terrible

Sonja

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible breakfast options
Stayed 4 nights in Jun 2025

4/10 Poor

Kyle

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Kids feet were black
Stayed 1 night in Jun 2025

10/10 Excellent

Vickie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Best Western was one of the finest BW hotel I've been in. The only mishap was the hair soap dispenser was empty.
Stayed 1 night in Aug 2025

8/10 Good

Damon

Stayed 1 night in Aug 2025

6/10 Okay

Rebecca

Traveled with partner
Liked: Staff & service
Ruby was the best thing about the property. She was helpful and processional!
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Stayed 1 night in Aug 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness
It was fine
Stayed 1 night in Aug 2025

10/10 Excellent

Leeann

Stayed 1 night in May 2025

10/10 Excellent

Suzanne, Durham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just what we wanted and expected. The hotel itself is a little olde, but in good condition. We enjoyed the pool and breakfast. The beds were comfortable and the shower had good pressure.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked the hotel when we were about 10 minutes away, easy check in , lots of parking, clean and comfortable room.
Stayed 1 night in Jul 2025

10/10 Excellent

Stacy

Liked: Cleanliness
Stayed 3 nights in Jul 2025

2/10 Terrible

Glen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dissatisfied

Best Western Franklin Inn The pictures looked nice but it was an old motel, not an inn. We had to drive to our room. The lobby was a separate building. It smelled musty. They charged us twice for the same room and we will have to dispute it with our bank. They would not address the issue. We will never stay there again. We will never stay at another Best Western.
Stayed 1 night in Aug 2025