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Best Western Franklin Inn

Property class: 2.5
Hotel near CoolSprings Galleria in Franklin

Choose dates to view prices

Photo gallery for Best Western Franklin Inn

Lobby
Lobby
Business center
Pillowtop beds, in-room safe, individually furnished, desk
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • Place, Saint Thomas Medical Partners
    ‪11 min walk‬
  • Place, SOAR Adventure Tower
    ‪14 min walk‬
  • Place, Broadway
    ‪20 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Shower Only)

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Shower Only)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Shower Only)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Shower Only) | Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Shower Only)

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Refrigerator

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

Pillowtop beds, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Franklin

In historical district.You'll be within half a mile (1 km) of Saint Thomas Medical Partners and 2 miles (3 km) of SOAR Adventure Tower with a stay here. Aspen Grove Park and Fort Granger Park are also within 3 miles (5 km).

What's nearby

  • Saint Thomas Medical Partners - 11 min walk - 0.6 miles
  • SOAR Adventure Tower - 14 min walk - 0.8 miles
  • Vanderbilt University - 19 min drive - 21.8 miles
  • Broadway - 20 min drive - 22.7 miles
  • Grand Ole Opry - 26 min drive - 30.4 miles

Getting around

  • Nashville Riverfront Station - 23 min drive
  • Nashville International Airport (BNA) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Steak 'n Shake - ‬11 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Sonic Drive-In - ‬9 min walk

About this property

Best Western Franklin Inn

Hotel near CoolSprings Galleria in Franklin
Best Western Franklin Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1604 square feet (149 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Franklin Inn. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Franklin hotel.

  • 1 building
  • 132 guestrooms or units
  • 2 levels
  • 1604 sq ft of conference space
  • 149 sq m of conference space
  • Built in 1997
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Smoking in designated areas
Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

This Franklin hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Parking included
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Frequently asked questions

How close is Best Western Franklin Inn to the airport?

Best Western Franklin Inn is 22.6 mi (24-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Franklin Inn?

As of Apr 19, 2026, prices found for a 1-night stay for 2 adults at Best Western Franklin Inn on Apr 20, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Franklin Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Franklin Inn.

Does Best Western Franklin Inn offer free breakfast?

Best Western Franklin Inn offers free full breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Best Western Franklin Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Franklin Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Franklin Inn?

This hotel offers free self parking.

Does Best Western Franklin Inn have a pool?

Best Western Franklin Inn features an outdoor pool.

Does Best Western Franklin Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Franklin Inn to downtown Franklin?

Best Western Franklin Inn is 2.4 mi away from Franklin.

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 724 out of 1332 reviews
Rating 8 - Good. 376 out of 1332 reviews
Rating 6 - Okay. 144 out of 1332 reviews
Rating 4 - Poor. 50 out of 1332 reviews
Rating 2 - Terrible. 38 out of 1332 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Victor, FORT WORTH

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, great staff, rooms had a nice desk and setup for business travlers. Not fancy but super clean in new condition.
Stayed 1 night in Mar 2026

10/10 Excellent

DEBRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints.
Stayed 1 night in Mar 2026

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly clean and kept
Stayed 3 nights in Dec 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff the room was clean and well kept breakfast very good
Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 1 night in Jan 2026

2/10 Terrible

Yamile

Business traveler
Disliked: Cleanliness, staff & service, amenities
First review I ever write but I feel the need to let other know so they are fooled like we were . First , the pictures you see in the website they are from the hotel was built I’m assuming, it looks nothing like it . We paid $200 for two night and happen to check the rate once we were in the hotel and it was down to $50 a night , that’s what it’s worth . We couldn’t sleep because you can hear absolutely everything, from the noise in the rooms to every loud car that drives by , I couldn’t count how many police sirens pass by . The reception looks outdated and old , the room carpet was filthy , there’re no microwave in the rooms , so if you need to warm something up , you have to walk all the way to the reception ( not attached to the hotel) Bathroom was ok clean but not enough to shower without sandals on Only part that did t gross me out was the beds , they looked pretty clean . We requested late check out which they agreed to it and housekeeping came anyway telling we had to go . She never heard about our late check out . Will not recommend at all
Stayed 2 nights in Jan 2026

6/10 Okay

Meghann

Stayed 1 night in Jan 2026

10/10 Excellent

Kati

Stayed 1 night in Jan 2026

6/10 Okay

Rachael

Stayed 1 night in Jan 2026

10/10 Excellent

Deborah, White Lake

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location lots of restaurants, coffee houses, and shopping.
Stayed 1 night in Jan 2026

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty quiet for the most part. Could hear people above you a little and some road noise. It was clean, comfortable, and a good location.
Stayed 1 night in Jan 2026

10/10 Excellent

Marilyn

The reception was courteous and friendly. The room was clean. The breakfast us always a treat.
Stayed 1 night in Dec 2025

6/10 Okay

Glen

Liked: Cleanliness
OK for price. Breakfest area needed attention, fill, early. No one in sight
Stayed 1 night in Dec 2025

8/10 Good

Durwood

Stayed 1 night in Dec 2025

8/10 Good

Jeanna

Stayed 1 night in Dec 2025

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet motel and the rooms are updated and there is no bugs.
Stayed 1 night in Dec 2025

4/10 Poor

Susan

Traveled with family
Disliked: Amenities, property conditions & facilities
Stayed here because of good reviews, honestly they must be bogus. Room was clean but dated (not renovated like it said). Guys next to us were smoking cigarettes and marijuana and the smell came right into our room. Felt a little unsafe, breakfast terrible and served nothing on Dec. 25th. Would not stay there again and do not recommend.
Stayed 3 nights in Dec 2025

8/10 Good

Christopher

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was surprisingly great. Clean & free of bugs. Staff was nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2025

6/10 Okay

s paul

Liked: Cleanliness, staff & service
it has been many years since we did a "M"otel & while it is convenient to be 10' from your car having your door opening onto a very busy highway, with non sound proof window & daylight emanating from under the door made it less than ideal, actually FAR FROM IDEAL. anyone staying should INSIST on staying in the back side of the property !! I ended up putting a bath towel at bottom of door, which helped with the light ...... After a 12+ hour drive we were in desperate need of a good nights sleep, sadly it did NOT happen - SPA007
Stayed 1 night in Dec 2025

10/10 Excellent

Treasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, temperature of room was nice.
Stayed 1 night in Dec 2025

4/10 Poor

DANIEL

Traveled with family
Smells awful
Stayed 1 night in Dec 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities
Courteous staff, beds comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 9 nights in Dec 2025

10/10 Excellent

Guy

Liked: Cleanliness, amenities, property conditions & facilities
It met my travel needs.
Stayed 3 nights in Dec 2025