Best Western Franklin Inn

2.5 star property
Hotel near CoolSprings Galleria in Franklin

Choose dates to view prices

Photo gallery for Best Western Franklin Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | 1 bedroom, pillowtop beds, in-room safe, individually furnished
Business center
Reception
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪5 min drive‬
  • Carnton Plantation
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪30 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(112 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(28 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(138 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Franklin

In historical district.You'll be within half a mile (1 km) of Saint Thomas Medical Partners and 2 miles (3 km) of SOAR Adventure Tower with a stay here. Aspen Grove Park and Fort Granger Park are also within 3 miles (5 km).

What's nearby

  • CoolSprings Galleria - 3 min drive - 3.5 miles
  • Franklin Theatre - 5 min drive - 3.5 miles
  • The Factory - 5 min drive - 2.4 miles
  • Franklin Farmers Market - 5 min drive - 2.4 miles
  • Carnton Plantation - 6 min drive - 2.8 miles

Getting around

  • Nashville Riverfront Station - 23 min drive
  • Nashville International Airport (BNA) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Cracker Barrel - ‬9 min walk

About this property

Best Western Franklin Inn

Hotel near CoolSprings Galleria in Franklin
Best Western Franklin Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Franklin Inn. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Franklin hotel.

  • 1 building
  • 132 guestrooms or units
  • 2 levels
  • 149 sq m of conference space
  • Built in 1997
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Smoking in designated areas
Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Frequently asked questions

How close is Best Western Franklin Inn to the airport?

Best Western Franklin Inn is 22.6 mi (24-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Franklin Inn?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Best Western Franklin Inn on Jul 16, 2025 start from $72.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Franklin Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Franklin Inn.

Does Best Western Franklin Inn offer free breakfast?

Best Western Franklin Inn offers free full breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Best Western Franklin Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Franklin Inn?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Best Western Franklin Inn?

This hotel offers free self parking.

Does Best Western Franklin Inn have a pool?

Best Western Franklin Inn features an outdoor pool.

Does Best Western Franklin Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Franklin Inn to downtown Franklin?

Best Western Franklin Inn is 2.4 mi away from Franklin.

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 671 out of 1228 reviews
Rating 8 - Good. 353 out of 1228 reviews
Rating 6 - Okay. 125 out of 1228 reviews
Rating 4 - Poor. 49 out of 1228 reviews
Rating 2 - Terrible. 30 out of 1228 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Aneta

This BW looks a bit rough on the outside, but our room was great! Pol area was nice
Stayed 1 night in May 2025

8/10 Good

Aneta

This hotel look
Stayed 1 night in May 2025

10/10 Excellent

Pedro, Springfield

Stayed 1 night in May 2025

10/10 Excellent

Patricia, Celina

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth A

Liked: Cleanliness, staff & service, property conditions & facilities
Office staff was very helpful, breakfast was delicious, convenient location.
Stayed 5 nights in Apr 2025

10/10 Excellent

beth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here to visit Nashville. Very clean. Great breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, safe and accessible to shopping and dining. Do wish they had an elevator.
Stayed 3 nights in Mar 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean room. No elevator, but the stairs were easy.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Good price

Very friendly staff rooms clean bed good all in all very satisfied
Stayed 1 night in Apr 2025

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one quick night on our way to our final destination. Looks a little shabby from the outside and breakfast wasn’t appealing so we didn’t eat there. But inside room was clean and comfortable.
Stayed 1 night in Mar 2025

8/10 Good

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay on a road trip. Very clean. Just needs a soap dish or place to put items in the shower.
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Trina

Liked: Cleanliness, staff & service
The woman who checked us in, Noor, was very pleasant. It ended there. The bed was hard and it was very noisy outside. Breakfast was near inedible. The pancake machine didn't work. When the gentleman who worked there fixed it, the waffles then turned out uncooked. The coffee dispenser was empty too. We will not be staying here again. We come to Nashville often for medical reasons at Vanderbilt. We've never had a bad experience at any of them.

8/10 Good

Matt

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
The staff when we arrived were nice at first until we brought up the pool. I said I called to ask about the pool and they got really defensive and annoyed quickly. The pool is seasonal and when I called I mistakenly asked if they had a pool instead of asking if it was open. They confirmed they did but didnt say it was closed. I don't fully fault them for this as I should have clarified but the way they quickly said I could not have talked to anyone there and it must have been Expedia or whoever I booked with that I talked to. They also said they were the only ones who answer the phones which is not true as I saw various others on the phone while I was there. Thankfully the room was nice and clean, the area had access to many things, the breakfast was good and the other hosts at the front were super helpful and nice. Also the cleaning staff was amazing and very helpful getting anything we needed. Only reason for a little lower rating is the initial folks that greeted us.
Stayed 4 nights in Apr 2025

6/10 Okay

Peter

Liked: Staff & service
You get what you pay for. Front desk staff were very helpful and friendly.
Stayed 1 night in Apr 2025

4/10 Poor

Margaret

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paula, Elwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient and cozy
Stayed 1 night in Apr 2025

8/10 Good

Amelia

Traveled with partner
Disliked: Amenities, property conditions & facilities
Room was ok. Rug felt very damp. AC unit didn’t work well. Showerhead was pointed to the wall and could not be adjusted. TV picture was fuzzy. Gaps under entry door so we could hear wind howl. Can’t say I’d stay here again.
Stayed 1 night in Apr 2025

8/10 Good

Sophie

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Roseanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025