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4.1 out of 5

"The beds were really comfortable. Nice place for a quick stay. Small and had what we needed but wouldn’t be ideal for any sort of time spent here espe ... " More

By a verified traveler on Sat 13 Mar 2021

Hotel Description

Hotel near CoolSprings Galleria in Franklin

In historical district

You'll be within half a mile (1 km) of Saint Thomas Medical Partners and 2 miles (3 km) of SOAR Adventure Tower with a stay here. Fort Granger Park and Pull-Tight Players Theatre are also within 3 miles (5 km).

Business services

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a picnic area, and express check-out are also offered.

Free WiFi, comfy beds

The 132 soundproofed guestrooms offer free WiFi and comfy beds. TVs come with cable channels, and other amenities include refrigerators and coffee/tea makers.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$80* Per night/room Aug 1 - Aug 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Franklin Inn ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Franklin Inn

Everyone (7) Couples (1) Family (11)
4 out of 5
The beds were really comfortable. Nice place for a quick stay. Small and had what we needed but wouldn’t be ideal for any sort of time spent here especially with kids. Staff was friendly and quick. Nice location.

Posted by on Mar 13, 2021

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5 out of 5

Posted by on Feb 16, 2020

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4 out of 5

Posted by on Feb 3, 2020

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5 out of 5

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 19, 2020 by Arianna

Thank you for staying with us and we are glad you enjoyed your stay!

4 out of 5
The staff was courteous and friendly. The parking lot needs the potholes fixed.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by .

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

4 out of 5
Great location near the interstate. Clean. Very good breakfast.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 24, 2019 by .

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4 out of 5
The property was fine. I probably would not stay again. The property was clean but there were several small things that did not make the room functional for two people traveling together. We did not eat breakfast but the clerk told us that they have a full breakfast. It is fine for one night just passing through. We choose this property based on the cleanliness reviews and it was clean.

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 18, 2019 by .

Thank you for taking the time to tell us about your experience at Best Western Franklin. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Best Western Franklin, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

4 out of 5
The breakfast was better than expected. Room appeared in excellent shape

Posted by on Jul 10, 2019

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4 out of 5
It was clean. Rooms were clean. Always had fresh towels. The owner/manager was not the most kind person. The muffins were stale. Coffee was not bad.

Posted by on Jul 6, 2019

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5 out of 5
Enjoyed staying at your facility as always. Exceptional customer service. All request was met. Thank you!

Posted by on Jul 5, 2019

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About the Best Western Franklin Inn

Location 1308 Murfreesboro Rd, Franklin, TN 37064

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Franklin Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1600 square feet (149 square meters). The business-friendly Best Western Franklin Inn also features multilingual staff, a picnic area, and coffee/tea in a common area. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Franklin hotel.

  • 1 building
  • 132 guestrooms or units
  • 2 levels
  • 1600 sq ft of conference space
  • 149 sq m of conference space
  • Built in 1997
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Nashville International Airport (BNA) (36.5 km / 22.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Franklin
  • Best Western Franklin Inn
  • Franklin Best Western
  • Best Western Franklin Hotel Franklin
  • Best Western Franklin Franklin
  • Best Western Franklin Inn Hotel
  • Best Western Franklin Inn Franklin
  • Best Western Franklin Inn Hotel Franklin

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.