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"Friendly front desk staff. " More

By a verified traveler on Sun 04 Jul 2021

Hotel Description

Franklin guestrooms with free WiFi

In Franklin

Within a 15-minute walk of the motel, you'll find SOAR Adventure Tower and Saint Thomas Medical Partners. CoolSprings Galleria and Pull-Tight Players Theatre are also within 6 miles (10 km).

Free perks

This motel features a 24-hour fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 58 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$72* Per night/room Aug 8 - Aug 9

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Baymont by Wyndham Franklin/Cool Springs ratings based on 31 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Baymont by Wyndham Franklin/Cool Springs

Everyone (17) Couples (3) Family (5)
5 out of 5
Friendly front desk staff.

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 4, 2021 by Front Desk

Dear Guest, Thank you for taking the time to tell us about your experience at Baymont by Wyndham Franklin/Cool Springs. It is always a pleasure to receive positive feedback. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely

3 out of 5

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 13, 2021 by Front Desk

Dear Guest, We are delighted that you had a wonderful stay with us. Here at the Baymont by Wyndham in Franklin, TN we strive to provide guest with excellent service and clean rooms. We thank you for taking the time to give your feedback and being a valued guest. Sincerely

4 out of 5
property was clean, good location. Had a single queen. the bed seemed much smaller then a normal queen

Posted by on Feb 12, 2021

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Comment from Hotel Management

Feb 14, 2021 by Front Desk

Dear Guest, Thank you for taking the time to tell us about your experience at Baymont by Wyndham Franklin/Cool Springs. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serve you better in the future. Warm regards,

5 out of 5
Good location and price We will stay here again

Posted by , from Bloomington, IL on Feb 17, 2020

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Comment from Hotel Management

Feb 17, 2020 by Hotel Management

Dear Guest, Thank you for choosing BAYMONT BY WYNDHAM in Franklin, TN as your choice for accommodations, and for taking the time to share your comments regarding your stay with us. We appreciate all feedback, as it only helps us to grow and become better. Guest feedback is necessary in helping us stay a Great Hotel Guests Love! We are happy that you had an Excellent Guest Experience, and hope to see you again in the future!

4 out of 5
Liked the location, easy check in, friendly staff. Room is reasonably clean but not great. Like hot breakfast feature.

Posted by , from Franklin, TN on Feb 14, 2020

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Comment from Hotel Management

Feb 14, 2020 by Hotel Management

Dear Guest, Thank you for taking the time to tell us about your experience at Baymont by Wyndham Franklin/Cool Springs. It is always a pleasure to receive positive feedback. I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

5 out of 5
The room was clean and comfortable. The staff was friendly and helpful. The only issue was the large container they wheel around while cleaning the rooms They were very noisy and they started early in the morning while we were still sleeping.

Posted by on Feb 10, 2020

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Comment from Hotel Management

Feb 10, 2020 by Hotel Management

Thank you so much for telling us about your stay. We have spoken to housekeeping about the volume and are taking steps to make sure we impact our sleeping guests as little as possible. Thank you for staying with us, we hope to provide you an even better stay in the future!

3 out of 5
The showers could have bee cleaner. And when I was making the bed one day, I noticed a brown stain (streak) on the comforter. Other than that, it was fine.

Posted by on Oct 23, 2019

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Comment from Hotel Management

Oct 27, 2019 by Hotel Management

We are sorry you experience was not satisfactory. We welcome an opportunity to improve your stay.

2 out of 5
Our room smelled bad. Really musty and damp. The beds were adequate and we just needed a place to crash for the night. The toilet paper was in a locked metal box which made it really hard to use.

Posted by on Sep 13, 2019

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Comment from Hotel Management

Sep 13, 2019 by .

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4 out of 5

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 16, 2019 by .

Thank you for taking the time to tell us about your experience at Baymont by Wyndham Franklin. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations

4 out of 5
Rooms were clean and staff were nice and helpful. Nice place to stay in Franklin.

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 14, 2019 by .

Thank you for taking the time to tell us about your experience at Baymont by Wyndham Franklin. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

About the Baymont by Wyndham Franklin/Cool Springs

Location 4206 Franklin Commons Ct, Franklin, TN 37067

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Baymont by Wyndham Franklin/Cool Springs offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Baymont by Wyndham Franklin/Cool Springs also features tour/ticket assistance and concierge services. Limited free parking is available on a first-come, first-served basis. This Franklin motel is smoke free.

  • 58 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Nashville International Airport (BNA) (37 km / 23 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Baymont by Wyndham Franklin/Cool Springs offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the motel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Baymont Wyndham Franklin Motel
  • Comfort Inn Hotel Franklin
  • Baymont Wyndham Franklin
  • Baymont Inn Suites Franklin
  • Baymont Inn Franklin Motel
  • Comfort Inn Franklin
  • Baymont Inn Suites Franklin
  • Baymont by Wyndham Franklin
  • Baymont by Wyndham Franklin/Cool Springs Motel
  • Baymont by Wyndham Franklin/Cool Springs Franklin
  • Baymont by Wyndham Franklin/Cool Springs Motel Franklin
  • Baymont by Wyndham Franklin/Cool Springs Motel
  • Baymont by Wyndham Franklin/Cool Springs Franklin
  • Baymont by Wyndham Franklin/Cool Springs Motel Franklin

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.