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"At first glance I though it was going to be a dive. But on closer inspection the paint had been touched up nicely, the pool was super clean. The room ... " More

By a verified traveler on Fri 03 Aug 2018

Hotel Description

Franklin guestrooms with free WiFi

In Franklin

Stay at this Franklin motel and you'll be within 2 miles (3 km) of Goofballs Family Fun Center and 6 miles (10 km) of CoolSprings Galleria. Fort Granger Park and Pull-Tight Players Theatre are also within 6 miles (10 km).

Free perks

This motel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like daily breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 58 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$47* Per night/room Nov 6 - Nov 7

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Baymont by Wyndham Franklin/Cool Springs ratings based on 25 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Baymont by Wyndham Franklin/Cool Springs

Everyone (15) Family (2)
2 out of 5
Our room smelled bad. Really musty and damp. The beds were adequate and we just needed a place to crash for the night. The toilet paper was in a locked metal box which made it really hard to use.

Posted by on Sep 13, 2019

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Comment from Hotel Management

Sep 13, 2019 by .

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4 out of 5

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 16, 2019 by .

Thank you for taking the time to tell us about your experience at Baymont by Wyndham Franklin. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations

4 out of 5
Rooms were clean and staff were nice and helpful. Nice place to stay in Franklin.

Posted by on Jun 11, 2019

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Comment from Hotel Management

Jun 14, 2019 by .

Thank you for taking the time to tell us about your experience at Baymont by Wyndham Franklin. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

5 out of 5
I have stayed at quite a few different motels. Your staff was eager to help instead of making us feel we were imposing. The free breakfast was NOT a joke. A refreshing change. DD

Posted by on Jan 30, 2019

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Comment from Hotel Management

Feb 1, 2019 by ..

Dear Guest, Thank you for taking the time to give your feedback. I am delighted to hear you had a wonderful stay with us. Here at the Baymont by Wyndham in Franklin, TN we strive to provide guest with excellent service and clean rooms. I will share your comments with our staff. Again we thank you for taking the time to give your feedback and being a valued guest. Thank you, Guest Services

2 out of 5
False advertising. They claim that they have a business center. It was really a tired computer on a stand in the hallway next to the registration desk. They did have a desk in our room but no chair to sit at the desk. The heat did not work well and kept shutting off during the night. I would not recommend this hotel to friend or famil

Posted by on Jan 26, 2019

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Comment from Hotel Management

Jan 28, 2019 by .

Dear Guest, We are sorry to hear you did not have an excellent stay with us. We strive provide our guest with clean and comfortable rooms and will utilize your feedback to improve.

5 out of 5
At first glance I though it was going to be a dive. But on closer inspection the paint had been touched up nicely, the pool was super clean. The room was immaculate, the staff friendly. New 43" TV's were just installed and basic premium stations. Overall a pleasant place to stay.

Posted by , from Decatur,Al on Aug 3, 2018

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Comment from Hotel Management

Aug 4, 2018 by Guest Services

Dear Guest, Thank you for taking the time to give us your feedback. We are delighted to hear you had a wonderful stay with us and hope see you again! Thank you,

3 out of 5
The air conditioner wasn’t working properly and the room was very humid because it wasn’t taking the moisture out.

Posted by on Aug 1, 2018

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Comment from Hotel Management

Aug 4, 2018 by Guest Services

Dear Guest, Thank you for taking the time to give us your feedback. We are sorry to hear you had an issue with the air conditioning unit in the room. We will share your comments with our staff to ensure this issue is dealt with in a timely manner and ask all guest to report issues directly to the front desk for prompt resolution. Thank you,

2 out of 5

Roaches, Roaches Roaches..Lots and lots of roaches

Staff can not speak fluent English, terrible smell trying to cover up mold? Curry? don't know but it smells bad!!!! Only stay here if you don't have a tent or cant make it a night in the car.

Posted by on Feb 4, 2018

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Comment from Hotel Management

Feb 7, 2018 by Guest Services

Dear Anonymous, I am sorry to hear you did not find our hotel sufficient for your stay. Our staff is required to speak English in-order to be considered for employment, we practice equal opportunity employment thus do not discriminate against people based on accents...etc. Baymont Inn and Suites has gone through and is still in the process of renovations and can assure you there is no mold underneath our brand new carpets, around our new a/c units, mattresses, and or tile floors. We also do daily inspections of the rooms for bugs and get regular pest control to ensure we stay bug free. Also we can not verify any claims made by this review since no complaints was every made to the front desk or the housekeeping department. We take all complaints very seriously and advised guest leave feed back with their name and room number so the hotel can follow up and ensure all issues, if found, are addressed. Thank you for taking the time to give us your feedback.

1 out of 5

Don't stay at this hotel.....

First this hotel dose not have an elevator. Second I pull the top blanket of the bed and it was dirty with hair and other debris. Third the bathroom sink was dirty with toothpaste spit on sink faucet and counter. This is the second time I relied on your company. Maybe I should use someone else. Unhappy customer .........Nothing like dirty sheets....

Posted by on May 29, 2017

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Comment from Hotel Management

Jun 2, 2017 by Shawn P.

Dear Guest, I, again, would like to apologize for any issues you had during your stay with us. In order to address this issue we offered a new room, housekeeping services, and even a plenty free cancellations. Again our hotel strives to provide our guest with clean and comfortable rooms and are very sorry to hear you did not have a great stay with us. We addressed the issue with you to ensure your satisfaction. Thank you,

4 out of 5

Outstanding value

Pros: Breakfast selection, good location and clean roomy accomodations.
Cons: TV reception needs improvement.
Location: Don't know much about surrounding sites. In area for surgery appointment.
Room was roomy and clean. Breakfast had good variety. Only down side was the poor tv reception.

Posted by , from Monterey on May 9, 2017

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Comment from Hotel Management

Jun 2, 2017 by Shawn P

Dear Guest, We are happy to hear you had a great stay with us. We hope to see you again! Thank you,

About the Baymont by Wyndham Franklin/Cool Springs

Location 4206 Franklin Common Ct, Franklin, TN 37067

Property Features

Baymont by Wyndham Franklin/Cool Springs offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Baymont by Wyndham Franklin/Cool Springs also features tour/ticket assistance and concierge services. Limited free parking is available on a first-come, first-served basis. This Franklin motel is smoke free.

  • 58 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Nashville, TN (BNA-Nashville Intl.) (36.6 km / 22.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Baymont by Wyndham Franklin/Cool Springs offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free breakfast daily.

Nearby Activities

Recreational amenities at the motel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4:30 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Baymont Wyndham Franklin Motel
  • Comfort Inn Hotel Franklin
  • Baymont Wyndham Franklin
  • Baymont Inn Suites Franklin
  • Baymont Inn Franklin Motel
  • Comfort Inn Franklin
  • Baymont Inn Suites Franklin
  • Baymont by Wyndham Franklin
  • Baymont by Wyndham Franklin/Cool Springs Motel
  • Baymont by Wyndham Franklin/Cool Springs Franklin
  • Baymont by Wyndham Franklin/Cool Springs Motel Franklin
  • Baymont by Wyndham Franklin/Cool Springs Motel
  • Baymont by Wyndham Franklin/Cool Springs Franklin
  • Baymont by Wyndham Franklin/Cool Springs Motel Franklin

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.