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4.9 out of 5

"I really enjoyed this stay and the welcoming staff. " More

By a verified traveler on Mon 08 Mar 2021

Hotel Description

3-star hotel near CoolSprings Galleria

In shopping district

You'll find CoolSprings Galleria and Aspen Grove Park within 2 miles (3 km) of this hotel. Iasis Health Care and Saint Thomas Medical Partners are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and an outdoor tennis court. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like buffet breakfast and free self parking.

Free WiFi, kitchens

The 124 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, sofa beds, and Smart TVs with cable channels.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$139* Per night/room Aug 15 - Aug 16

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Residence Inn by Marriott Franklin Cool Springs ratings based on 11 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Residence Inn by Marriott Franklin Cool Springs

Everyone (2) Couples (1) Family (5)
5 out of 5
I really enjoyed this stay and the welcoming staff.

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 8, 2021 by John Bensing

Thank you! Come back and see us again.

5 out of 5

Posted by on Oct 8, 2020

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Comment from Hotel Management

Oct 14, 2020 by John

Thank you! Please come back and see us again.

4 out of 5
Staff was very helpful. At breakfast found gluten free bread and special diet food. Front desk went extra mile to help with directions.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Feb 4, 2020 by John Bensing

I would walk 500 miles and I would walk 500 more :) Thank you!

5 out of 5
Hotel was clean and inviting. Area was safe and clean. Room was clean and spacious. Breakfast was good.

Posted by on Oct 27, 2019

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5 out of 5
Nice area and good staff. Good room layout. Free food etc

Posted by on Aug 28, 2019

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Comment from Hotel Management

Mar 20, 2021 by John Bensing

Thank you!

5 out of 5
everything was great staff was very friendly and helpful

Posted by on May 2, 2019

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Comment from Hotel Management

Mar 20, 2021 by John Bensing

Thank you!

5 out of 5

Staff

Pros: Clean and comfortable, quiet, easy to get to
Cons: nothing
Location: Great resturant around the corner.
This is a great location. Staff was more than helpful, friendly, kind, and I will recommend this location, and I will return to it. 5 Stars. I would recommend a larger or another trash can in the room(s). But, this is a great, clean and comfortable location and the staff is friendly X 10 and helpful.

Posted by , from Ne on Dec 7, 2015

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5 out of 5

Highly Recommend

This place is so nice!! I would no doubt stay here again.The rooms are very large and a fully equiped kitchen. The living area is separated by a door to the vanity area and another door separates that to the bedroom. So lots of privacy if needed. The decor is very nice and so clean. The hotel staff was very nice. For those that recycle, there is a recycling area on the first floor by the ice machine.The pool are was large and clean and the gym was good. There is a complimentary breakfast area, however, I can not rate the food as I did not eat there but the area was clean. Free parking and very convenient to several restaurants. Nice walk on a warm day.

Posted by on Feb 11, 2013

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5 out of 5

Very nice room

Pros: Free breakfast, Free Internet, Quiet
A very nice room, spacious and comfortable. Great bed and super quiet. Breakfast was easy and good.

Posted by on Sep 5, 2012

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5 out of 5

Extremely clean facility; nice courteous staff.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, entire facility was well stocked & clean !!!
I would highly recommend this facility to my family & friends. My daughter & I were in the area on a "mini vacation"; we hope to make this trip an annual event. If we are in the area we will definitely stay at this Residence Inn again. The breakfast buffet was very satisfying , room was very well furnished & extremly clean, fitness area was well equipped but the pool water was a bit cool. Our overall stay was very enjoyable!!!!

Posted by , from CARIBOU,MAINE on Jun 29, 2012

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About the Residence Inn by Marriott Franklin Cool Springs

Location 2009 Meridian Blvd, Franklin, TN 37067

Property Features

As a guest of Residence Inn by Marriott Franklin Cool Springs, you'll find an indoor pool, an outdoor tennis court, a spa tub, and a fitness center. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 420 square feet (39 square meters). A library, barbecue grills, and a vending machine are also featured at the business-friendly Residence Inn by Marriott Franklin Cool Springs. Self parking is free. This 3-star Franklin hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 4 levels
  • 420 sq ft of conference space
  • 39 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Nashville International Airport (BNA) (32.7 km / 20.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Residence Inn by Marriott Franklin Cool Springs offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 43-inch Smart televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Cool Springs
  • Residence Inn Franklin Cool Springs
  • Residence Inn Marriott Cool Springs
  • Residence Inn Marriott Cool Springs Hotel
  • Residence Inn Marriott Cool Springs Hotel Franklin
  • Residence Inn Marriott Franklin Cool Springs
  • Residence Inn By Marriott Franklin Cool Springs Hotel Franklin
  • Residence Inn Marriott Franklin Cool Springs Aparthotel
  • Residence Inn Marriott Cool Springs Aparthotel
  • Resince riott Franklin Cool S
  • Residence Inn by Marriott Franklin Cool Springs Hotel
  • Residence Inn by Marriott Franklin Cool Springs Franklin
  • Residence Inn by Marriott Franklin Cool Springs Hotel Franklin

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.