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4.2 out of 5

"Desk staff was excellent - we arrived early and they were able to let us check in early. Breakfast bar very good and plentiful. Room was just ok. I ... " More

By a verified traveler on Mon 10 Jul 2017

Hotel Description

Enjoy free breakfast at this Franklin hotel

In Franklin

Stay at this Franklin hotel and you'll be within 2 miles (3 km) of Goofballs Family Fun Center and 6 miles (10 km) of CoolSprings Galleria. Fort Granger Park and Pull-Tight Players Theatre are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 66 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$72* Per night/room Oct 30 - Oct 31

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Inn ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn

Everyone (6)
4 out of 5
Very comfortable beds, good water pressure in the shower, water stayed consistently hot. The hotel was convenient to restaurants, gas stations, and the interstate. Wireless was a bit inconsistent, and noisy guests were heard easily through the walls.

Posted by on May 5, 2019

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4 out of 5

Weekend stay for Birthday party

Desk staff was excellent - we arrived early and they were able to let us check in early. Breakfast bar very good and plentiful. Room was just ok. I would stay here again

Posted by on Jul 10, 2017

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3 out of 5

Nothing to complain about.

Great staff. Comfortable beds, the blow dryer doesn't put out much air if I had to say anything, but I always bring my own. I'm not a picky person as long as there is no residule body hair in the bed, sink, toilet and tub, which there was none. Thank you. Debbie

Posted by , from Ga. on Jun 18, 2017

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3 out of 5

Not much attention to details

This was not a bad hotel, but not a good one either. I felt like I was being interrogated when I checked in. No "welcome to our hotel", but rather a suspicious look and a " I need ID and a credit card". That is about as friendly as it got from the front desk. The ladies in the breakfast room, on the other hand, were polite helpful, and pleasant. The room itself, was reasonably clean. Unfortunately the linens and towels were old and worn, as well as grey in color with various remnants of stains. Usable, but not pleasant. Water pressure in the shower was ok. Amenities were minimal. Breakfast was included and was standard fare for this type of hotel, which is a step below the chain breakfast diners. You ate your breakfast with paper plates and very cheap and flimsy plastic ware. The tables were fairly clean, although the floor had many ants crawling under the tables from the dirty floor. The floor wasn't cleaned up after breakfast time as the food and ants remained there later in the day and evening, and were there to greet you the next morning. There are many choices of hotels in this area. I will try another on my next visit.

Posted by , from Detroit on Aug 17, 2015

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5 out of 5

Nice Hotel close to Cool Springs Mall in Franklin

Pros: As stated before. Nice hotel, clean and comfortable room. Great free buffet breakfast. Nice salt water indoor pool and exercise room.
Cons: Only problem was the bath tub drain and sink drain. Maintenance could do a better job of upkeep on minor things.
Location: This location was great. Cracker Barrel restaurant within walking distance. Cool Springs Mall just a few miles away north on I-65. Nashville close.
Nice hotel, room clean and comfortable. Great buffet breakfast. Great indoor pool and exercise room. The only problem we had in room 310 was the bath tub drain wasn't functional nor was the sink drain operable. Other than these minor problems, all else was excellent. We will stay there again.

Posted by , from West Tennessee on Jul 27, 2015

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4 out of 5

Better than ok!

Pros: The room was clean and the bed was comfy.
Cons: Ice machine didn't work.
Just needed a place to stop for the night. Got in late and had to get up early. Can't complain about anything and breakfast was good!

Posted by , from Greencastle on Mar 30, 2015

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3 out of 5

There are better places out there for less money

Pros: Free Internet
Cons: Noisy, Poor breakfast
This room was a little pricey but I took it because it was in a good location for us, the reviews were good, and I've had good experience at other Holiday Inns. The room was clean but the lay out was a little strange. The entryway is where the sink and counter were located which just felt weird. The bed was comfortable and there were sufficient outlets for our devices (3 phones and a CPAP). Very little soundproofing between rooms. The breakfast was very poor quality. When I got home I was little disturbed to find that they had two outstanding authorizations on my credit card. Only one has actually charged so far but the other one is still hanging out there. The desk staff was not very communicative when we were there and apparently are challenged with appropriate checkout procedures.

Posted by on Aug 1, 2012

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5 out of 5

great place to stay

Pros: Free breakfast, Close restaurants, Quiet
This hotel was up-to-date, clean and fresh. The beds were comfortable and the staff very, very helpful and interested in being of service. A great value for when you need a little place that is convenient and comfortable to stop during your travels. Would highly reccommend.

Posted by , from southeast on Oct 12, 2011

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5 out of 5

what I expect from a Holiday Inn

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Picked this location for proximity to Nashville for football game. Was great location within distance of large mall. Would definite use again.

Posted by , from Knoxville, tn on Feb 8, 2011

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3 out of 5

Would not stay again. . . . .

Old motel with a few updates. Room was small and staff not very competent.

Posted by on Oct 24, 2010

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Property Features

Comfort Inn offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn. Limited free parking is available on a first-come, first-served basis. This Franklin hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , RV, bus, truck parking , Parking (limited spaces)


  • Airport: Nashville, TN (BNA-Nashville Intl.) (36.4 km / 22.6 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn offers 66 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cribs (infant beds)!


  • Pets: USD 30 per pet, per night, plus a deposit of USD 30 per night
  • Weight limit: 50 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Franklin TN
  • Baymont Inn TN Hotel
  • Baymont Inn TN Hotel Franklin
  • Baymont Franklin TN
  • Comfort Inn Hotel Franklin
  • Comfort Inn Franklin
  • Comfort Inn Hotel
  • Comfort Inn Franklin
  • Comfort Inn Hotel Franklin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.