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Hyatt House Nashville/Franklin/Cool Springs

2.5 star property
Art Deco hotel near CoolSprings Galleria

Choose dates to view prices

Photo gallery for Hyatt House Nashville/Franklin/Cool Springs

Relax in this open living area with a sofa, chairs, dining table, and abstract art.
Welcome to our hotel lobby, featuring a reception desk with a computer, keyboard, and mouse, as well as a bar area with a counter and shelves.
Kitchen features a clean layout with a countertop, cabinets, and a shelf for storage.
Enjoy a city view from the kitchen window, featuring a sink and compact refrigerator.
Two single beds with white linens and a wooden headboard, set against a city view.

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
3501 Mallory Lane, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪2 min drive‬
  • The Factory
    ‪6 min drive‬
  • Franklin Theatre
    ‪7 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 490 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Free toiletries, hair dryer, towels, soap

Suite, 1 Bedroom, Accessible (Shower)

9.8 out of 10
Exceptional
(11 reviews)
  • 787 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds

Studio Suite, Multiple Beds | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, Multiple Beds

9.6 out of 10
Exceptional
(87 reviews)
  • 563 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(30 reviews)
  • 429 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(72 reviews)
  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(24 reviews)
  • 533 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

8.4 out of 10
Very good
(5 reviews)
  • 543 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(13 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Franklin

In Franklin .You'll find Aspen Grove Park and CoolSprings Galleria within 2 miles (3 km) of this hotel. Saint Thomas Medical Partners and SOAR Adventure Tower are also within 3 miles (5 km).

What's nearby

  • Aspen Grove Park - 13 min walk - 0.7 miles
  • CoolSprings Galleria - 2 min drive - 1.5 miles
  • The Factory - 6 min drive - 2.8 miles
  • Franklin Theatre - 7 min drive - 4.5 miles
  • Carnton Plantation - 9 min drive - 4.9 miles

Getting around

  • Nashville Riverfront Station - 22 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Culver's - ‬4 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk

About this property

Hyatt House Nashville/Franklin/Cool Springs

Art Deco hotel near CoolSprings Galleria
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center, a meeting room, and coworking spaces. An indoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hyatt House Nashville/Franklin/Cool Springs. Free self parking is available.

This Art Deco Franklin hotel is smoke free.

  • 125 guestrooms or units
  • 4 levels
  • Built in 2020
  • Breakfast available (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt House Nashville/Franklin/Cool Springs offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with cable channels.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Similar properties

Relax in our spacious lobby with a comfortable seating area, featuring a sofa and armchairs, and a large abstract artwork.

Hyatt Place Nashville/Franklin/Cool Springs

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,011 reviews
$97 nightly
The price is $114
Jul 27 - Jul 28
Total includes taxes and fees
Hyatt Place Nashville/Franklin/Cool Springs

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 8:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 49-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt House Nashville/Franklin/Cool Springs Hotel
Hyatt House Nashville/Franklin/Cool Springs Franklin
Hyatt House Nashville/Franklin/Cool Springs Hotel Franklin

Frequently asked questions

How close is Hyatt House Nashville/Franklin/Cool Springs to the airport?

Hyatt House Nashville/Franklin/Cool Springs is 21.3 mi (23-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt House Nashville/Franklin/Cool Springs?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Hyatt House Nashville/Franklin/Cool Springs on Aug 3, 2025 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt House Nashville/Franklin/Cool Springs have an airport shuttle?

Airport shuttle services are not available at Hyatt House Nashville/Franklin/Cool Springs.

Does Hyatt House Nashville/Franklin/Cool Springs offer free breakfast?

Hyatt House Nashville/Franklin/Cool Springs offers free self-serve breakfast on weekdays between 6:30 AM and 8:30 AM and weekends between 6:30 AM and 8:30 AM.

Is there a casino at Hyatt House Nashville/Franklin/Cool Springs?

No, there is no casino at this hotel.

What time is check-in at Hyatt House Nashville/Franklin/Cool Springs?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hyatt House Nashville/Franklin/Cool Springs?

This hotel offers free self parking.

Does Hyatt House Nashville/Franklin/Cool Springs have a pool?

Hyatt House Nashville/Franklin/Cool Springs features an indoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Hyatt House Nashville/Franklin/Cool Springs have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt House Nashville/Franklin/Cool Springs have a spa?

There are no spa services available at this hotel.

How close is Hyatt House Nashville/Franklin/Cool Springs to downtown Franklin?

Hyatt House Nashville/Franklin/Cool Springs is 2.8 mi away from Franklin.

Hyatt House Nashville/Franklin/Cool Springs Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1006 reviews
Rating 8 - Good. 128 out of 1006 reviews
Rating 6 - Okay. 37 out of 1006 reviews
Rating 4 - Poor. 15 out of 1006 reviews
Rating 2 - Terrible. 37 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Carol

Business traveler, Traveled with partner
Liked: Amenities
The night staff were not friendly
Stayed 1 night in Jan 2025

8/10 Good

Joyce

Liked: Staff & service, property conditions & facilities
Close to amenities
Stayed 5 nights in Apr 2025

6/10 Okay

Joyce

Traveled with partner
Liked: Amenities
Quiet, convenient. No shower gel-told them but never brought any. Only emptied trash 1 time in 5 days. Didn’t make beds or clean except maybe bathroom sink 1 time.
Stayed 5 nights in Apr 2025

6/10 Okay

Deborah, Okotoks

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Average. This property is nice but doesn't live up to the high reviews.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Great location! Walking distance to many great restaurants and bars. Room was clean and well equipped. Penny at the bar was a delight!
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a lil getaway for me and my wife. We were relaxed just like we wanted. The staff was very helpful and friendly.
Stayed 3 nights in Apr 2025

8/10 Good

Stephanie

Traveled with group
Liked: Cleanliness, staff & service
Nice.
Stayed 1 night in Mar 2025

8/10 Good

Bryant

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The guy working the front desk was rude.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
We had great customer service the day of our checkout. I think his name was Zach. He was so friendly and helpful especially with the toddler.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Angie

Liked: Amenities
Plenty of room for our family of 5. It was clean and beds were super comfy!
Stayed 1 night in Apr 2025

8/10 Good

WALTER, OXFORD

Stayed 1 night in Apr 2025

10/10 Excellent

Terryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

donna

Stayed 1 night in Mar 2025

10/10 Excellent

Cristal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Mar 2025

6/10 Okay

Steven

Liked: Cleanliness
Stayed 7 nights in Mar 2025

6/10 Okay

ROSE

Traveled with family and small children
I had booked 4 rooms with two queen beds, but after getting into the rooms one only had one queen bed, and we had to re-arrange all my families' assigned rooms. The front desk did not really care about the issue and offered no help to getting this issue resolved.
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities

Just okay, get what you pay for

Sheets for the pullout bed were still wet from being washed and we just removed them from the linen bag in the closet. Not a huge deal but certainly strange.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025