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4.8 out of 5

"Convenient to freeway access, but setback from nearby roads and buildings. " More

By a verified traveler on Wed 30 Dec 2020

Hotel Description

3-star hotel near CoolSprings Galleria

City center stay

Stay at this Franklin hotel and you'll be within 2 miles (3 km) of CoolSprings Galleria and 6 miles (10 km) of The Factory. Franklin Theatre and Carter House are also within 6 miles (10 km).

Free perks

This hotel features a seasonal outdoor pool and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 126 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, coffee/tea makers, and free newspapers are also available.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$109* Per night/room Aug 1 - Aug 2

Room (2 Double Beds with Sofa Bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room (2 Double Beds & Sofa Bed, High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Nashville/Franklin/Cool Springs ratings based on 16 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Nashville/Franklin/Cool Springs

Everyone (13) Couples (3)
5 out of 5

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 19, 2021 by Gina Brooks- General Manager

Thank you for your review!

5 out of 5

Posted by on Apr 22, 2021

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Comment from Hotel Management

May 3, 2021 by GIna-AGM

Thank you for your review!

5 out of 5

Posted by on Mar 27, 2021

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Comment from Hotel Management

Apr 6, 2021 by Gina-AGM

Thank you for your review!

4 out of 5
Convenient to freeway access, but setback from nearby roads and buildings.

Posted by , from Franklin, Tn on Dec 30, 2020

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Comment from Hotel Management

Dec 30, 2020 by Shana

Thank you for staying with us. We hope to have the opportunity to welcome you back.

5 out of 5
Loved the location (close to highway, excellent shopping and dining), cleanliness and friendly staff.

Posted by on Jan 20, 2020

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5 out of 5
Would recommend this to anyone!!!!! Great experience!

Posted by on Oct 19, 2019

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5 out of 5
Stayed in Hyatt Place many times. Usually sparkling, now a little worn.

Posted by on Aug 12, 2019

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5 out of 5

Best staff ever

Great staff. So accommodating. The staff provided treats for the evacuated dogs and toys and games for the kids.

Posted by , from FL on Sep 11, 2017

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4 out of 5

Great pool- but opens way too late!

Pros: The pool and the free breakfast
Cons: Opening the pool at 6:00 AM, as many other hotels do.
Location: Dave's Famous BBQ; Franklin, TN main street, Nashville downtown, of course
Staff was very friendly but at the same time there didn't seem to be a center of focus at the main desk, which also functions as a coffee bar. Often there was no one at the front desk. Didn't seem to be anyone in authority there. Contstruction going on in front. Pool wasn't open until 11:30 AM one day, which was annoying, because I chose the hotel for the pool. Pool is great- sparkling clean, big enough to do laps. Great free breakfast- much better than Holiday Inn!

Posted by , from Pennsylvania on Sep 2, 2016

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5 out of 5
Pros: Location.
Cons: Nothing.
Location: Tucked in Cool Springs/Franklin area off I-65. Mall is just down the road and lots of places to eat.
It was great! I had a nice, quiet stay. The location is awesome and the staff was very friendly and professional. I would definitely stay again.

Posted by on Jul 10, 2016

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About the Hyatt Place Nashville/Franklin/Cool Springs

Location 650 Bakers Bridge Ave, Franklin, TN 37067

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

The following facilities are closed seasonally each year. They will be closed from September 10 to December 31:

  • Swimming pool

Property Features

There's a coffee shop/café on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. The business-friendly Hyatt Place Nashville/Franklin/Cool Springs also features a seasonal outdoor pool, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Franklin hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • To-go breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Nashville International Airport (BNA) (31.4 km / 19.5 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include designer toiletries and hair dryers. This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Nashville/Franklin/Cool Springs
  • Hyatt Place Nashville/Franklin/Cool Springs Franklin
  • Hyatt Place Nashville/Franklin/Cool Springs Hotel
  • Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
  • Hyatt Place Franklin
  • Franklin Hyatt
  • Hyatt Franklin
  • Hyatt Franklin
  • Franklin Hyatt
  • Hyatt Place Franklin
  • Hyatt Place Nashville/Franklin/Cool Springs Hotel
  • Hyatt Place Nashville/Franklin/Cool Springs Franklin
  • Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

You should know

  • The seasonal pool will open in July and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.