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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property
3-star hotel near CoolSprings Galleria

Choose dates to view prices

Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Property grounds
Free daily on-the-go breakfast
Lobby
Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Explore the area

View in a map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, Iasis Health Care
    ‪2 min drive‬
  • Place, Nashville Zoo
    ‪12 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(78 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(127 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(22 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(57 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior

Comfort Inn Downtown Nashville - Music City Center

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  • Pool
  • Breakfast included
  • Pet friendly
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4.0 out of 5, Very Good, 3,528 reviews
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The price is $84
Jan 21 - Jan 22
Total with taxes and fees
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About the neighborhood

Franklin

City center stay.Stay at this Franklin hotel and you'll be within 2 miles (3 km) of CoolSprings Galleria and 6 miles (10 km) of The Factory. Franklin Theatre and Carter House are also within 6 miles (10 km).

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.5 miles
  • Iasis Health Care - 2 min drive - 1.5 miles
  • Nashville Zoo - 12 min drive - 12.4 miles
  • Vanderbilt University - 16 min drive - 17.6 miles
  • Broadway - 16 min drive - 18.5 miles

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Crown Cigars and Ales - ‬9 min walk
  • ‪Chai Samosa - ‬11 min walk
  • ‪Samarai Thai - ‬10 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

3-star hotel near CoolSprings Galleria
Hyatt Place Nashville/Franklin/Cool Springs offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. The business-friendly Hyatt Place Nashville/Franklin/Cool Springs also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This 3-star Franklin hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Meeting rooms
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
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The price is $115
Jan 25 - Jan 26
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Frequently asked questions

How close is Hyatt Place Nashville/Franklin/Cool Springs to the airport?

Hyatt Place Nashville/Franklin/Cool Springs is 19.5 mi (23-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Place Nashville/Franklin/Cool Springs?

As of Jan 20, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Nashville/Franklin/Cool Springs on Jan 25, 2026 start from $97.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Nashville/Franklin/Cool Springs have an airport shuttle?

Airport shuttle services are not available at Hyatt Place Nashville/Franklin/Cool Springs.

Does Hyatt Place Nashville/Franklin/Cool Springs offer free breakfast?

Hyatt Place Nashville/Franklin/Cool Springs offers free on-the-go breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Hyatt Place Nashville/Franklin/Cool Springs?

No, there is no casino at this hotel.

What time is check-in at Hyatt Place Nashville/Franklin/Cool Springs?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hyatt Place Nashville/Franklin/Cool Springs?

This hotel offers free self parking.

Does Hyatt Place Nashville/Franklin/Cool Springs have a pool?

Hyatt Place Nashville/Franklin/Cool Springs features a seasonal outdoor pool. The pool is closed seasonally each year from September 5 to May 28.

Does Hyatt Place Nashville/Franklin/Cool Springs have a restaurant?

Hyatt Place Nashville/Franklin/Cool Springs is home to The Placery, which features American cuisine.

Does Hyatt Place Nashville/Franklin/Cool Springs have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place Nashville/Franklin/Cool Springs to downtown Franklin?

Hyatt Place Nashville/Franklin/Cool Springs is 4.2 mi away from Franklin.

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1034 reviews
Rating 8 - Good. 240 out of 1034 reviews
Rating 6 - Okay. 109 out of 1034 reviews
Rating 4 - Poor. 21 out of 1034 reviews
Rating 2 - Terrible. 27 out of 1034 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025

6/10 Okay

Alan

Stayed 1 night in Oct 2025

10/10 Excellent

Chloe

Stayed 2 nights in Oct 2025

8/10 Good

Wayne

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Vallarie

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The front desk staff was especially helpful to us. We're grateful! Great variety of breakfast options. Spacious rooms, although the bathroom door was simply in the way. Overall, wonderful experience.
Stayed 2 nights in Oct 2025

6/10 Okay

Gabe

Traveled with family
The hotel was overbooked and it was clear it had a negative impact on the staff. The hotel was older and not as nice as the description stated. Overall, it served its purpose as a place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Altovise

Good.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Glenn

Stayed 1 night in Oct 2025

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2025

8/10 Good

Connie

Business traveler
Liked: Cleanliness, staff & service, room comfort
The room was clean but cery odd that the sink and vanity were not located in the bathroom itself. We didnt visit the bar.
Stayed 2 nights in Oct 2025

10/10 Excellent

Drbra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bar, clean room, could have had more coffee in room each morning and clean cups and glasses.
Stayed 2 nights in Oct 2025

8/10 Good

Lodie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2025

2/10 Terrible

Julius

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dirty and gross. It was outdated and staff was rude and disrespectful. I would not come back. Breakfast seating was awful. The elevator sounded like it was about to explode. It was not a good experience wish I could get my money back.
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Stayed 1 night in Sep 2025

8/10 Good

Jeremy

Stayed 1 night in Oct 2025

2/10 Terrible

Jeremy

You canceled my stay 30 minutes before my arrival. Terrible business practices
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a nice hotel! I loved that there were real mugs and glasses in the room. The breakfast was very delicious. All round a very nice hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Timothy

Liked: Staff & service
Decent for the price but nowhere near excellent like it was advertised.
Stayed 3 nights in Oct 2025

2/10 Terrible

Jack

Stayed 2 nights in Oct 2025

2/10 Terrible

Maggie

Stayed 1 night in Oct 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great service, super affordable.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of options and accessories for me an the family. Amazing breakfast and dinning area.... Clean pool an grounds.... Very safe an easily accessible parking lot...
Stayed 3 nights in Sep 2025