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4.8 out of 5

"Friendly staff, room was clean and spotless each day after Marina had been there. Breakfast was good and varied each day along with good staples--oatm ... " More

By a verified traveler on Sun 16 Oct 2016

Hotel Description

Hotel near CoolSprings Galleria, connected to a shopping center in Franklin

In shopping district

You'll be within half a mile (1 km) of CoolSprings Galleria and 2 miles (3 km) of Aspen Grove Park with a stay here. Also, Iasis Health Care is within 2 miles (3 km) and Saint Thomas Medical Partners is within 6 miles (10 km).

Renovated in 2019

This hotel features an outdoor pool and a fitness center. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 127 guestrooms offer free WiFi and free wired Internet, as well as TVs with digital channels. Other amenities include room service, coffee/tea makers, and down comforters. Bathrooms are shared.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$148* Per night/room Aug 15 - Aug 16

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Nashville/Franklin (Cool Springs) ratings based on 9 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Everyone (3)
4 out of 5

Posted by on Mar 8, 2019

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Comment from Hotel Management

Apr 9, 2019 by Wanda Whatley, Operations Manager

Thank you!

5 out of 5

Great service all around

Pros: Great cleaning staff and friendly desk staff, good location and quiet
Cons: Mattresses old and not very comfortable
Friendly staff, room was clean and spotless each day after Marina had been there. Breakfast was good and varied each day along with good staples--oatmeal, cereal, waffles. Bathroom was great but mattresses are bit old and not very comfortable and constantly slid around.

Posted by , from M on Oct 16, 2016

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5 out of 5

Great hotel, great staff

Location: Lots of heavy traffic, but if you're not in a hurry, it's not a problem. There are lots of restaurants and the mall is within walking distance.
We enjoyed our stay here very much. It was clean, nice, the breakfast was excellent (compared to other hotel breakfasts), and it was relatively quiet. The only thing that I didn't like a whole lot was the location. It was right in the heart of the most congested part of Franklin/Cool Springs, and if you are trying to get anywhere after 5:00pm, forget about making it to the freeway soon! If it were in a more calm area, it would have been perfect. Regardless, I would stay here again, and just adjust my time schedules now that I know how bad traffic is around there!

Posted by , from MN on Nov 9, 2015

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5 out of 5

Clean and Convenient

Several members of my family stayed here for a funeral this past weekend. We were in 2 different types of rooms, but found them both wonderful. Clean and spacious. Linens were clean and fresh, plenty of towels in the bathroom. Breakfast was wonderful with a big selection to accommodate all diet concerns. Convenient to Franklin, Nashville Airport, and just 30 min to downtown Nashville.

Posted by , from Olney, Maryland on Oct 14, 2013

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4 out of 5

Friendly staff, good location

Would stay again if back in that area of nashville

Posted by on Nov 18, 2011

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5 out of 5

Hampton Inn Nashville

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We found our stay at the Hampton Inn in Nashville both pleasant and convenient. The rooms were clean and all of the amenities were excellent. I'll return the next time I am in downtown Nashville.

Posted by on Apr 13, 2011

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5 out of 5

above average accommadations

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
This is an excellent Hampton Inn located very near Franklin and not far from the attractions in Nashville. Everything was above average in every aspect. We were there with family for a wedding. We had a suite and our boys had a room with 2 double beds. Excellent all around.

Posted by , from Palmetto, Fl on Apr 12, 2011

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5 out of 5

Great Staff

The general manager, Rod Lindsey, was very helpful. He was courteous and assisted us during our stay. He helped to make our trip memorable.

Posted by on Aug 22, 2009

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5 out of 5

Fantastic Service!

We booked a regular room for our stay, but when we arrived, they told us that due to some other travelers staying over, our room wasn't ready. They upgraded us at no cost to a bedroom/suite with a kitchen and living room included. The staff was absolutely perfect--everything that a hotel staff should be. They were extremely helpful and very friendly. I would definitely stay there again.

Posted by on May 22, 2008

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About the Hampton Inn & Suites Nashville/Franklin (Cool Springs)

Location 7141 S Springs Dr, Franklin, TN 37067

Property Features

Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is available daily. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hampton Inn & Suites Nashville/Franklin (Cool Springs). Self parking is free. A complete renovation of Hampton Inn & Suites Nashville/Franklin (Cool Springs) was completed in March 2019. This Franklin hotel is smoke free.

  • 127 guestrooms or units
  • 4 levels
  • Built in 1996
  • To-go breakfast (free)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Nashville International Airport (BNA) (32.4 km / 20.2 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Nashville/Franklin (Cool Springs) offers 127 accommodations with video-game consoles and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with digital channels. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Franklin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are shared
  • Pillowtop beds
  • In-room dining
  • Television
  • Digital channels
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay, plus a USD 50.00 deposit
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Cash Deposit Required
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
  • Hampton Inn Nashville/Franklin Cool Springs Hotel
  • Hampton Inn Nashville/Franklin Cool Springs
  • Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
  • Hampton Inn Nashville/Franklin Cool Springs Hotel Franklin
  • Hampton Inn & Suites Nashville/Franklin (Cool Springs) Franklin
  • Hampton Inn Nashville/Franklin Cool Springs Hotel
  • Hampton Inn & Suites Nashville/Franklin (Cool Springs) Hotel
  • Hampton Inn Nashville/Franklin Cool Springs Franklin
  • Hampton Inn Nashville/Franklin Cool Springs
  • Hampton Inn Suites Nashville/Franklin (Cool Springs)
  • Hampton Inn & Suites Nashville/Franklin (Cool Springs) Franklin
  • Hampton Inn & Suites Nashville/Franklin (Cool Springs) Franklin
  • Hampton Inn Nashville/Franklin Cool Springs Hotel
  • Hampton Inn Nashville/Franklin Cool Springs Franklin
  • Hampton Inn Nashville/Franklin Cool Springs
  • Hotel Hampton Inn & Suites Nashville/Franklin (Cool Springs)
  • Hampton Inn Suites Nashville/Franklin (Cool Springs)

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.