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Hilton Garden Inn Nashville/Franklin Cool Springs

3.0 star property
3-star hotel near CoolSprings Galleria

Choose dates to view prices

Photo gallery for Hilton Garden Inn Nashville/Franklin Cool Springs

Terrace/patio
Exterior
Lobby
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Parking available

Explore the area

View in a map
9150 Carothers Pkwy, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪15 min walk‬
  • Place, Crockett Park
    ‪5 min drive‬
  • Place, Nashville Zoo
    ‪14 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 235 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, Accessible, Bathtub (Hearing)

  • 235 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 235 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 235 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(8 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 229 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Franklin

In shopping district.You'll find CoolSprings Galleria and Crockett Park within 3 miles (5 km) of this hotel. Carter House is within 9 miles (15 km) and Nashville Zoo is within 12 miles (20 km).

What's nearby

  • CoolSprings Galleria - 15 min walk - 0.8 miles
  • Crockett Park - 5 min drive - 3.0 miles
  • The Factory - 8 min drive - 5.4 miles
  • Carnton Plantation - 11 min drive - 7.0 miles
  • Nashville Zoo - 14 min drive - 12.4 miles

Getting around

  • Nashville Riverfront Station - 21 min drive
  • Nashville International Airport (BNA) - 22 min drive

Restaurants

  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cheddar's Scratch Kitchen - ‬16 min walk
  • ‪Crown Cigars and Ales - ‬4 min walk
  • ‪Outback Steakhouse - ‬13 min walk

About this property

Hilton Garden Inn Nashville/Franklin Cool Springs

3-star hotel near CoolSprings Galleria
Hilton Garden Inn Nashville/Franklin Cool Springs offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 4 meeting rooms, and coworking spaces. Event space at this hotel measures 2700 square feet (251 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Nashville/Franklin Cool Springs. Parking is available for a fee.

This 3-star Franklin hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 5 levels
  • 2700 sq ft of conference space
  • 251 sq m of conference space
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Nashville/Franklin Cool Springs offers 131 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Lobby
Hyatt Place Nashville/Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,042 reviews
$97 nightly
The price is $114
Nov 9 - Nov 10
Total with taxes and fees
Hyatt Place Nashville/Franklin/Cool Springs

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13.95 for adults and USD 6.95 for children
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cool Springs
Hilton Garden Inn Nashville/Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel
Hilton Garden Inn Nashville/Franklin Cool Springs Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel Franklin

Frequently asked questions

How close is Hilton Garden Inn Nashville/Franklin Cool Springs to the airport?

Hilton Garden Inn Nashville/Franklin Cool Springs is 19.4 mi (22-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Nashville/Franklin Cool Springs?

As of Oct 28, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Nashville/Franklin Cool Springs on Nov 28, 2025 start from $114.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Nashville/Franklin Cool Springs have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Nashville/Franklin Cool Springs.

Does Hilton Garden Inn Nashville/Franklin Cool Springs offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Nashville/Franklin Cool Springs, but full breakfast is offered for a fee of USD 13.95 for adults and USD 6.95 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Nashville/Franklin Cool Springs?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Nashville/Franklin Cool Springs?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Garden Inn Nashville/Franklin Cool Springs?

Free parking is not available at this hotel. Self parking is available for USD 10.00 per night.

Does Hilton Garden Inn Nashville/Franklin Cool Springs have a pool?

Hilton Garden Inn Nashville/Franklin Cool Springs features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hilton Garden Inn Nashville/Franklin Cool Springs have a restaurant?

Hilton Garden Inn Nashville/Franklin Cool Springs is home to Seasons Local Fare, which features American cuisine.

Does Hilton Garden Inn Nashville/Franklin Cool Springs have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Nashville/Franklin Cool Springs to downtown Franklin?

Hilton Garden Inn Nashville/Franklin Cool Springs is 4.5 mi away from Franklin.

Hilton Garden Inn Nashville/Franklin Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1004 reviews
Rating 8 - Good. 276 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Mariam

Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Need to repair room fridge but breakfast was amazing every day
Stayed 4 nights in Jul 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Janelle

Disliked: Cleanliness, staff & service

Could have been better

We had a decent check in experience and received text messages asking how our check in experience and first evening was—which was a really nice touch. We stayed 3 nights and did not receive any cleaning services. We did not have our DND on. This was really disappointing as we had been outside most days—it was hot and sticky. We would have liked to come back To a clean room with clean sheets and towels. When we told the front desk and inquired why the room wasn’t cleaned, his only response was “so you need more towels?” Additionally, the hallway and elevator to and from the pool was always wet with puddles throughout. No one cleaned it up— just put up a “wet floor” sign. It just felt like a lot of laziness happening in regard to cleanliness.
Stayed 3 nights in Jul 2025

10/10 Excellent

Brittany

Stayed 2 nights in Jul 2025

8/10 Good

Josh

Stayed 1 night in Jul 2025

8/10 Good

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kelley

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Mandy

Traveled with partner
Disliked: Property conditions & facilities
When we arrived in the room I walked over to look out the window and the carpet was soaked from the air conditioning unit. I called down to report the issue and was told maintenance would be coming up. Hours later we decided to go check at the front desk. The guy had apparently forgotten about it and maintenance was already gone. No accommodation was made to get us out of the room and we were having to climb ober the bed to get in and out cause the floor was soaked. Next day maintenance came by and he said we'd have to move rooms. Said it would be a couple of hours. When I went to the desk to see how long we would have to wait the room was already available they jist didn't communicate that. We spent most of our trip sitting around waiting on this hotel instead of being able to go out. The pool was also closed. The only thing offered for the inconvenience was a free breakfast voucher. Very disappointed. This is my second time staying here and the last.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sheets
Stayed 1 night in Jul 2025

4/10 Poor

joseph

Stayed 2 nights in Jul 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good the shower water pressure was impressive
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Ten dollars to park in an open unsecured lot!

I checked in late, around 9PM. I parked my car about 50 ft from the entrance. I had to pay $10 to park for the night!!! It was not a secure lot, just a normal parking lot like most hotels that don’t have a secure lot or parking garage. Ridiculous! I feel I should get a refund since the description says “Uncovered self parking on site (USD 10 per night); includes in/out privileges. This implies there is an arm/gate to get in and out. It is a completely open lot. Ten dollars to park my car in an open lot! Front desk people not friendly. Beds and pillows were comfy, room was nice.
Stayed 1 night in Jul 2025

6/10 Okay

April

Liked: Staff & service
Disliked: Property conditions & facilities
The pool area had unfinished ceiling. Unsightly. The elevator call button was missing the face. The outdoor furniture wasn't kept up.
Stayed 1 night in Jul 2025

8/10 Good

Jeanette

Stayed 1 night in Jun 2025

10/10 Excellent

jamie

Liked: Cleanliness, amenities, property conditions & facilities
nice property
Stayed 2 nights in Jun 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jenneane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

C
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Stayed 1 night in Jun 2025