Hilton Garden Inn Nashville/Franklin Cool Springs

3.0 star property
3-star hotel near CoolSprings Galleria

Choose dates to view prices

Photo gallery for Hilton Garden Inn Nashville/Franklin Cool Springs

Terrace/patio
Lobby
Lobby
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Parking available
  • Pet friendly

Explore the area

View in a map
9150 Carothers Pkwy, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪15 min walk‬
  • Crockett Park
    ‪5 min drive‬
  • Nashville Zoo
    ‪14 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪26 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 229 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 235 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 235 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 235 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(8 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub (Hearing)

  • 235 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Franklin

In shopping district.You'll find CoolSprings Galleria and Crockett Park within 3 miles (5 km) of this hotel. Carter House is within 9 miles (15 km) and Nashville Zoo is within 12 miles (20 km).

What's nearby

  • CoolSprings Galleria - 15 min walk - 0.8 miles
  • Crockett Park - 5 min drive - 3.0 miles
  • The Factory - 8 min drive - 5.4 miles
  • Carnton Plantation - 11 min drive - 7.0 miles
  • Nashville Zoo - 14 min drive - 12.4 miles

Getting around

  • Nashville Riverfront Station - 21 min drive
  • Nashville International Airport (BNA) - 22 min drive

Restaurants

  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬16 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Little Hats Italian Market - ‬16 min walk

About this property

Hilton Garden Inn Nashville/Franklin Cool Springs

3-star hotel near CoolSprings Galleria
Hilton Garden Inn Nashville/Franklin Cool Springs offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 4 meeting rooms, and coworking spaces. Event space at this hotel measures 2700 square feet (251 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Nashville/Franklin Cool Springs. Parking is available for a fee.

This 3-star Franklin hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 5 levels
  • 2700 sq ft of conference space
  • 251 sq m of conference space
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Nashville/Franklin Cool Springs offers 131 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 13.95 for adults and USD 6.95 for children
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cool Springs
Hilton Garden Inn Nashville/Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel
Hilton Garden Inn Nashville/Franklin Cool Springs Franklin
Hilton Garden Inn Nashville/Franklin Cool Springs Hotel Franklin

Frequently asked questions

How close is Hilton Garden Inn Nashville/Franklin Cool Springs to the airport?

Hilton Garden Inn Nashville/Franklin Cool Springs is 19.4 mi (22-min drive) away from the Nashville International Airport (BNA) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Nashville/Franklin Cool Springs?

As of Sep 5, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Nashville/Franklin Cool Springs on Sep 14, 2025 start from $113.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Nashville/Franklin Cool Springs have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Nashville/Franklin Cool Springs.

Does Hilton Garden Inn Nashville/Franklin Cool Springs offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Nashville/Franklin Cool Springs, but full breakfast is offered for a fee of USD 13.95 for adults and USD 6.95 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Nashville/Franklin Cool Springs?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Nashville/Franklin Cool Springs?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Garden Inn Nashville/Franklin Cool Springs?

Free parking is not available at this hotel. Self parking is available for USD 10.00 per night.

Does Hilton Garden Inn Nashville/Franklin Cool Springs have a pool?

Hilton Garden Inn Nashville/Franklin Cool Springs features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hilton Garden Inn Nashville/Franklin Cool Springs have a restaurant?

Hilton Garden Inn Nashville/Franklin Cool Springs is home to Seasons Local Fare, which features American cuisine.

Does Hilton Garden Inn Nashville/Franklin Cool Springs have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Nashville/Franklin Cool Springs to downtown Franklin?

Hilton Garden Inn Nashville/Franklin Cool Springs is 4.5 mi away from Franklin.

Hilton Garden Inn Nashville/Franklin Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fidel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great!
Stayed 2 nights in Jun 2025

6/10 Okay

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had dinner there but after ordering we found out they were out of soup. Meal took a long time to arrive, and we were told the person in the kitchen was in training. Later learned that the same was true of our waitress. Decided to go elsewhere for breakfast the next morning. Our room phone had no dial tone. When I reported it to the desk was told it could not be fixed during our stay.
Stayed 1 night in May 2025

8/10 Good

Mark

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Working with family member in bad health.
Stayed 1 night in May 2025

10/10 Excellent

Iyon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ellen

Liked: Cleanliness, property conditions & facilities
Very clean, the breakfast was amazing and all of the staff were friendly and helpful. We will stay here again!
Stayed 1 night in May 2025

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Anthony

Stayed 2 nights in May 2025

10/10 Excellent

Pamela A

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleasant stay.
Stayed 1 night in May 2025

8/10 Good

Justin

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Mark

Traveled with family and small children
had to swap out my own fridge from another room.
Stayed 3 nights in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Lori

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We had 2 rooms and they weren’t ready at 3;45 when we got there. We got new rooms and the tv didn’t work, had to call and again because the remote didn’t work.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton

Really nice hotel!
Stayed 1 night in May 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Okay plus

Was hard to find entrance to the hotel from the street at night..
Stayed 1 night in May 2025

10/10 Excellent

Lindsay

Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The door to the cabinet housing the refrigerator was about to fall off. Can't understand how that went unnoticed by cleaning service. I also can't understand how a USED K-Cup was left near the coffee maker and not replaced by a fresh one.
Stayed 1 night in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Thomas

Stayed 1 night in Apr 2025

10/10 Excellent

Cordrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay here, any time I just want a quick get away.
Stayed 2 nights in Apr 2025

8/10 Good

Roger

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jenni was a great hostess in the kitchen area. She was extremely friendly and engaged with most of the guests in a very caring way.
Stayed 2 nights in Apr 2025

8/10 Good

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location to where we had to be, close to restaurants, staff was very helpful and pleasant
Stayed 2 nights in Apr 2025

6/10 Okay

E Lee

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The room seemed to be worn out. Trim on the furniture was not attached and the hook on bathroom door was torn off. For a property that by all appearances was relatively new, it has really been run down.
Stayed 1 night in Apr 2025