4/10 Poor
Kris
Feb 20, 2025
Disliked: Cleanliness
Not worth the price!
We stayed here for the weekend and were, unfortunately, very let down. I don’t think this is the worst hotel in the world.. but it’s only a slight upgrade from what most would consider a “budget hotel” (like a Best Western). We ultimately chose this hotel for the location and recognized that it wouldn’t be a 5 star experience and were ok with that, but the location just isn’t enough. The Marriott downtown was only $100 more for the weekend.
Service - some of the front desk worker were really nice and helpful, always greeting us when we walked by. There was one guy, though, that worked in the evenings and he was such an unpleasant person to interact with or walk by. Never smiled, you could barely hear him when he talked, not professional… just sat on his phone until you needed something and seemed completely annoyed that you did. Additionally, staff was a little noisy in the mornings and this was frustrating, being on the first floor
The room - it wasn’t the most clean, with the floors being particularly dirty. Lots of paint coming off walls, fixtures looking old and worn. The hallways also smelled and it tended to creep into the room. Very stuffy as well - if you didn’t keep the AC running always, it was unbearable.
Other - says “onsite parking” in the listing, it’s actually 3 blocks away. Not bad for downtown, just not quite accurate is all. “Onsite” makes you think a lot next door or valet. Also housekeeping turned AC unit off when we were out. Made it extra stuffy
Kris
Stayed 3 nights in Feb 2025