"Staff was amazing. Even gave us a shuttle to Allstate arena area! Rooms clean and comfortable. Very happy with our stay. My daughter and I were travel ... " More

By a verified traveler on Mon 08 May 2017

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Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81 per night

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking (Near lobby)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Inn O'Hare - Convention Center ratings based on 25 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Wonderful

Pros: Very clean and new looking. (Except outside looks like some work being done)
Location: We stayed here to attend a show at Allstate arena. Area was safe. Easy to find.
Staff was amazing. Even gave us a shuttle to Allstate arena area! Rooms clean and comfortable. Very happy with our stay. My daughter and I were traveling to see a show and felt very safe.

Posted by , from IL on May 8, 2017

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Comment from Hotel Management

Jun 7, 2017 by Fran

Thank you so much for taking the time to complete the Travelocity survey with such positive feedback! I have shared your comments with our team and they do join me in thanking you for your kind words. We are very proud of our hotel and the services we provide and we are delighted to know you enjoyed your stay with us. We are looking forward to providing you the same pleasant accommodations and service any time you might be in our area. Kindest Regards, Fran Prybylo Guest Relations Manager

5 out of 5

convenient to ohare with a 10 minute shuttle

Pros: Clean room & good breakfast
Cons: Coffee
Location: Convenient to the airport by shuttle.
I stayed here because of an overnight connection. Shuttle was convenient & the drivers pleasant. My room had been recently renovated so it was perfect. I don't know if all rooms have been renovated. Breakfast was good. Scrambled eggs and sausage. Do it yourself Belgian Waffles. They had other stuff I didn't pay attention to. I'm a fairly flexible coffee drinker but their stuff was not to my liking. Next time I'll bring my own tea.

Posted by , from Wisconsin on Feb 17, 2017

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4 out of 5

Nice Hotel, Fairly Quiet, Very Comfortable

Pros: Shuttle service, breakfast, room comfort, staff
Location: Not much nearby. A 7-Eleven and a Mobil service station. Transportation needed to get anywhere else of interest. Rivers Casino not too far away.
Overall, I thought this was a great hotel. The staff was friendly, helpful and professional. Breakfast was very good, the bed was very comfortable and I liked the reasonably prompt shuttle service. The only complaint would be that it is not really close to anything. To get anywhere, taking the shuttle is almost a must unless you drove. However, that said, the hotel is very close to O'Hare and therefore the blue Line train which provides excellent access to downtown. Plus the shuttle runs to the airport 24 hrs. Tiffany's restaurant is across the parking lot. I recommend one of the delicious homemade soups. If you like to gamble, Rivers Casino is not too far away. I'd definitely recommend this hotel. A good deal for the price.

Posted by , from Denver, CO on Jan 5, 2017

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1 out of 5
This place is going to be reported for not being ADA compliant. I stayed with my elderly mother who is in a wheelchair. From no power front door to no hand grabs on the tub. It was totally unacceptable.

Posted by on Oct 3, 2016

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5 out of 5

Bonus travel day 2

Well, it's difficult to be happy excited about the second night of cancelled late night flights without access to luggage ... however, the friendly front desk clerk cheerfully greeted me and provided the number for a reasonable taxi and welcomed us with toothbrushes and paste, and deordorant... the clean room with comfy bed was a welcome respite in our extended travel journey.

Posted by , from O on Jul 26, 2016

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4 out of 5

Nice hotel close to Ohare

Pros: Airport shuttle 24/7 and free breakfast
Very comfortable and cozy stay, seems like a recently updated place. I liked the style and they always had lemon infused water available at the front desk. A very pleasant hotel with more than accommodating staff and let us check in earlier than usual.

Posted by on Apr 27, 2016

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Comment from Hotel Management

May 3, 2016 by Fran

Thank you for taking the time to complete the Expedia survey with such nice comments. We very much appreciate and value your feedback and will share it with our team. We take pride in our hotel and the services we provide and we are very happy to know you enjoyed your stay with us. We truly enjoyed having you as our guest and we are looking forward to providing you the same pleasant accommodations and service any time you happen to be in our area. Kindest Regards, Fran Prybylo Guest Relations Manager

4 out of 5

Very affordable for the area.

Pros: I loved the make your own waffle bar plus the choices for food an the variety was great.
Cons: Hands down the wifi an it being so slow.
Location: The location close to everything was great. An shuttle service to airport to catch the train was great easy access to downtown.
The only negative about our stay was the spotty wifi service it was so slow. The free shuttle service was great, The food for breakfast was hot loved the make your own waffles. I would stay again and recommend it to anyone coming to the Chicago land area. Just fix the wifi an it will be 1 of the best hotels I have stayed at for Chicago area.

Posted by , from toledo on Sep 27, 2015

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Comment from Hotel Management

Sep 28, 2015 by Fran

I have very good news for you! We have just installed state of the art wifi and it is amazing! We are so glad to know you enjoyed your stay with us and we couldn't be more pleased to let you know of our new wifi. We will look forward with great pleasure to having you as our guest again.

4 out of 5

Comfortable, Convenient Location

Pros: Convenient location. Comfortable, quiet rooms, and very friendly staff. Complimentary shuttle to and from the Airport was extremely helpful as well.
Location: There is the Rivers Casino very near by for a little fun and distraction.
I was travelling with two colleagues from Charlotte, NC to Vancouver BC. When we were to leave Charlotte, we were turned back as Chicago had a snow storm and we couldn't land. A few hours later, we did arrive in Chicago, but missed our connecting flight to Vancouver. As a result we had to stay overnight and fly out the next day. The Comfort Inn O'Hare was there and ready to take us in and provided great service, comfortable rooms, and since we didn't have our luggage, they even provided toothbrushes and toothpaste for us! Very nice.

Posted by , from Vancouver, Canada on Mar 27, 2015

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Comment from Hotel Management

Apr 1, 2015 by Fran

On behalf of our hotel and staff, I would like to let you know how delighted we were to see your post on Expedia. What a nice gesture on your part to take the time to reply to their survey regarding you unexpected stay with us. It was truly our pleasure to have you as our guest and we would welcome the opportunity to provide you with the same pleasant accommodations and service if you are ever in our area again. Kindest Regards, Fran P Guest Relations Manager

2 out of 5

Old and Damp!

Hotel is old and smells damp throughout the building. Maintenance is poor. Our bathroom light was not working along with switch; the hot water faucet didn't work correctly. When I climbed into bed and pulled up the comforter it smelled like vomit. I suggested to the receptionist the next morning that they change the comforter. She looked at me very puzzled and wrote it down. Not even an appology. Apples and oranges at the front desk were good and a nice touch. Continental breakfast was typical. Close to the Allstate Arena and an Airport Shuttle service.

Posted by , from Joliet, IL on Oct 24, 2013

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3 out of 5

Spacious Room, Nice Chair, Bathroom needs work

Nearby amenities like restaurants in walking distance limited.  Reasonable price.  Shuttle to O'Hare is good.  Main problem is bathroom shower curtain was too short and kept blowing outward.  If you take a shower then water will fall outside the tub.  I felt obligated to take a bath.  Has coin laundry which I used?  5-quarters for washer, 5-quarters for drier, $1.50 for detergent in vending room in another area of the hotel.

Posted by on Sep 27, 2013

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About the Comfort Inn O'Hare - Convention Center

Location 2175 E Touhy Ave, Des Plaines, IL 60018

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces) , Offsite parking reservations required