4.0 out of 5

"If you need to attend training classes next door at iQMS this is the perfect place to stay. There is an enclosed walking bridge that connects the two ... " More

By a verified traveler on Fri 31 Aug 2018

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Hotel Description

4-star guestrooms with comfy beds

In suburbs

Stay at this Schaumburg hotel and you'll be within half a mile (1 km) of Ned Brown Forest Preserve and 2 miles (3 km) of Woodfield Mall. Legoland Discovery Center and Heritage Park are also within 3 miles (5 km).

Free shuttle, parking

This hotel features an outdoor pool, an indoor pool, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, conference center, and conference space. Enjoy the fitness center and perks like free parking and a free area shuttle.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 459 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include iPod docks, room service, and rainfall showerheads.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$87 per night

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Schaumburg Chicago ratings based on 29 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Schaumburg Chicago

Everyone (15)
1 out of 5
Staff very young and inept.to deal with customers. Extremely unqualified

Posted by , from Schaumburg on Nov 25, 2018

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Comment from Hotel Management

Dec 1, 2018 by Hotel Management

Thank you for your feedback, we do apologize for the inconvenience you have encountered with our staff and our customer service. We will redirect this with our team to avoid any future issues, and hopefully we can welcome you back soon.

5 out of 5
Great location. Comfortable & clean room. Highly recommend. :)

Posted by , from IL on Nov 12, 2018

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Comment from Hotel Management

Nov 13, 2018 by Hyatt Regency Schaumburg

Thank you so much for your feedback!

3 out of 5

Perfect place to stay if ~

Pros: Proximity to business
Cons: Better price on the breakfast buffet.
Location: Within walking distance to the mall and some great places to eat!
If you need to attend training classes next door at iQMS this is the perfect place to stay. There is an enclosed walking bridge that connects the two buildings and it is so very convenient! If you fly into O'Hare - don't bother renting a car. You can Uber from the airport to the hotel and anything else you need is all within walking distance. Rooms are comfy & clean. Staff is friendly and the drinks at the bar are wonderful! The breakfast buffet - while a tad bit expensive - is delicious!

Posted by , from Buffalo, NY on Aug 31, 2018

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Comment from Hotel Management

Sep 3, 2018 by Hyatt Regency Schaumburg Team

Thank you for your review! We hope to welcome you again.

5 out of 5
I was in a handicap accessible room that worked quite well with my wheelchair.

Posted by , from Arizona on Aug 17, 2018

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Comment from Hotel Management

Aug 28, 2018 by Hyatt Regency Schaumburg Team

Thank you for the feedback! We’re happy that one of our handicap rooms was satisfactory for your needs and we hope to have you stay with us again in the future! Thank you,

4 out of 5
I enjoyed my stay, I feel that the employees could have been a little more friendly. The hotel was too cold.

Posted by on Jun 22, 2018

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Comment from Hotel Management

Jul 7, 2018 by Hyatt Regency Schaumburg Team

Thanks for staying with us. We appreciate your feedback!

3 out of 5

Not impressed.

Countertops in bathroom were dirty & the countertops by the coffee maker were very sticky. Room did not have a microwave (which was a huge inconvenience) & the refrigerator was obviously very old & barely kept our food cold. Huge disappointment, would not stay here again.

Posted by , from Appleton, WI on May 15, 2018

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Comment from Hotel Management

May 20, 2018 by Hyatt Regency Schaumburg Team

Good evening, Thank you so much for your feedback! Feedback from our guest helps us on the ongoing training for our staff. We apologize for the issues you experienced during your stay. Higher management is aware of your feedback and are working on preventing this from repeating.

4 out of 5

outdated

Room faced interior lobby and was dark and dreary. Towels were extremely scratchy and nonabsorbent. ACHV was in room and extremely loud when on. Building is former office building and looks like it. I smelled cigarette smoke outside my room and informed Front Desk. Hallway was noisy. Will not stay again. Rate with taxes $200+.

Posted by , from Milwaukee on May 11, 2017

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3 out of 5

Check who's at convention before booking

Everything was great except the convention. Which you would think a my Little pony convention would be okay but many of the guests were past drunk. I was called out of my name, they were outside drinking and getting sick, someone had called the police I'm assuming because of how some of the guests were acting. So besides the convention it was okay but I will for sure look into what convention is there before I book.

Posted by on Apr 3, 2017

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4 out of 5

Good experience

For a family of four this hotel worked out great. Reasons for my rating: friendly front desk staff but a little disconnected from excellent customers service. Restaurant staff was great. Good room size for my family. Room temp was hard to regulate for a comfortable nights sleep. Overall, I was satisfied with my stay.

Posted by , from Gand Rapids, MI on Mar 27, 2017

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5 out of 5

Very good

Clean, pleasant staff, good parking. Quiet. Good food.

Posted by on Aug 8, 2016

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About the Hyatt Regency Schaumburg Chicago

Location 1800 East Golf Rd, Schaumburg, IL 60173

Property Features

Hyatt Regency Schaumburg Chicago offers its guests an indoor pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Hyatt Regency Schaumburg Chicago. An area shuttle within 5 mi and a shopping center shuttle are free. For a fee, parking is available. This 4-star Schaumburg hotel is smoke free.

  • 459 guestrooms or units
  • 5 levels
  • 21 conference rooms
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Free long-term parking , Self parking (surcharge)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (22.6 km / 14.1 mi)
  • Train station: Arlington Heights Station (8.3 km / 5.2 mi)
  • Property shuttles: Free area shuttle within 5 mi and shopping center shuttle
  • Parking: Free extended parking; self parking available for a surcharge

Room Amenities

Hyatt Regency Schaumburg Chicago offers 459 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Fresh 1800 - Overlooking the pool and garden, this restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fresh Bar - This cocktail bar serves dinner and light fare. Happy hour is offered.

Fresh Coffee Bar - This coffee shop serves breakfast, lunch, and light fare.

Late night fare is available from room service (during limited hours).

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 17.99 per person (approximately)
  • Self parking fee: USD 0.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Hotel Schaumburg Chicago
  • Hyatt Regency Schaumburg Chicago
  • Hyatt Schaumburg Chicago
  • Hyatt Regency Hotel Schaumburg
  • Hyatt Regency Schaumburg, Chicago Hotel Schaumburg
  • Hyatt Regency Woodfield Schaumburg Il
  • Hyatt Schaumburg
  • Hyatt Regency Schaumburg Chicago Hotel

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.