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"reception at arrival was great. very helpful and friendly. We needed a couple items which were delivered quickly. Breakfast was really good. probably ... " More

By a verified traveler on Tue 02 Nov 2021

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Hotel Description

Enjoy the indoor pool at this 4-star Deerfield hotel

Close to airport

You'll be within 3 miles (5 km) of Sportsman's Country Club and 6 miles (10 km) of Chicago Botanic Garden with a stay here. Northbrook Sports Complex and Chevy Chase Country Club are also within 6 miles (10 km).

Renovated in 2018

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 12 conference rooms, as well as the 24-hour business center and WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like cooked-to-order breakfast and free self parking.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 237 guestrooms also offer WiFi and LED TVs with cable channels. Other amenities include wired Internet, first-run movies, and coffee/tea makers. Housekeeping is available on request.

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$89* Per night/room Dec 5 - Dec 6

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Chicago North Shore Deerfield ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites by Hilton Chicago North Shore Deerfield

Everyone (8) Couples (2) Family (6)
5 out of 5
reception at arrival was great. very helpful and friendly. We needed a couple items which were delivered quickly. Breakfast was really good. probably one of the best ones as buffets go.

Posted by , from SAOPAULO on Nov 2, 2021

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Comment from Hotel Management

Nov 3, 2021 by GMJS

We’re delighted that you enjoyed your visit We take pride in having a very helpful and friendly team Thank you for the great review and we look forward to your next visit.

3 out of 5
Not good for couples. Too many families on the weekend. Pop in machine was expired by 3 months.

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 25, 2021 by GMJS

The feedback from our guests, whether good or bad is important to us. It allows us the opportunity to see where improvements may be needed to better our customer care and overall services. Our management team will be made aware of your comments. We hope for the chance to welcome you back and exceed your expectations at that time.

2 out of 5
The property was nicely laid out

Posted by , from Le Sueur on Oct 6, 2021

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Comment from Hotel Management

Oct 6, 2021 by GMJS

The feedback from our guests, whether good or bad is important to us. It allows us the opportunity to see where improvements may be needed to better our customer care and overall services. Our management team will be made aware of your comments. We hope for the chance to welcome you back and exceed your expectations at that time.

5 out of 5
The staff was friendly. The place was clean. Rooms roomy, nice and clean. All rooms are on the inside of the hotel l. Very nice would stay again

Posted by on Sep 26, 2021

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Comment from Hotel Management

Sep 27, 2021 by GMJS

Thank you for the wonderful review. We take pride in having a very friendly team and appreciate you mentioning them. Looking forward to your next visit. Thank You

2 out of 5
My check out eas supposed to be out on Sunday afternoon and n got charged 54 $ n dont know why

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 24, 2021 by GMJS

This is difficult in this forum to know exactly what charge you are referring to and we welcome you to contact the hotel directly so that we can better assist in getting the situation rectified. Thank You

5 out of 5
Courteous staff . Well appointed environs and a comfy stay.

Posted by on Sep 14, 2021

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Comment from Hotel Management

Sep 17, 2021 by JM

Thank you for taking a moment to share your experience with us, We appreciate your feedback and look forward to welcoming you back again soon.

5 out of 5
By far, my favorite part of this hotel is the 5 star breakfast provided. Made to order eggs, a whole spread of fruits and muffins, cereal, and this time FRENCH TOAST! Plenty of beverage options, plenty of food, no one goes hungry! It is such a pleasant way to start the day. The hotel is kept very clean. The pool is kept at the perfect temperature. We had a corner layout room this time which meant we didn't get the big picture window that opens to the middle of the building but I kind of preferred that! The staff here is always very friendly and helpful, very welcoming, and they made checkout in my emergency situation a breeze. The only thing that bugs me when we stay here is the gaps below all of the doors and how everything in the lobby echoes through the rooms due to the hotels design, but we stuffed towels under the doors and that problem was solved! I don't think it's a thing that can be helped, so if you're going to stay here just be prepared! There is a door to seperate the living area from the sleeping area in the rooms so there are no issues with that. Did I mention that I love the pillows at this hotel? So soft and so cool, sleeping felt so nice. Overall, we love this hotel and we will keep coming back!

Posted by on Sep 13, 2021

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Comment from Hotel Management

Sep 17, 2021 by JM

Thank you for taking a moment to share your experience with us, We appreciate your feedback and look forward to welcoming you back again soon.

5 out of 5

Posted by on Aug 25, 2021

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5 out of 5
Everything is nice

Posted by on Aug 5, 2021

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Comment from Hotel Management

Aug 7, 2021 by JM

Thank you for taking a moment to share your experience with us, We appreciate your feedback and look forward to welcoming you back in the near future.

3 out of 5

Posted by on Jul 21, 2021

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About the Embassy Suites by Hilton Chicago North Shore Deerfield

Location 1445 Lake Cook Rd, Deerfield, IL 60015

Renovations + Closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Bar/lounge
  • Restaurant

The following facilities are closed on Monday and Tuesday:

  • Restaurant
  • Bar/lounge

Property Features

Embassy Suites by Hilton Chicago North Shore Deerfield offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 5432 square feet (505 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Chicago North Shore Deerfield. Free self parking is available. A complete renovation of Embassy Suites by Hilton Chicago North Shore Deerfield was completed in August 2018. This 4-star Deerfield hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 7 levels
  • 5432 sq ft of conference space
  • 505 sq m of conference space
  • Built in 1987
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Free self parking

Transport

  • Train station: Deerfield Lake Cook Road Station (2.2 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Embassy Suites by Hilton Chicago North Shore Deerfield offers 237 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. 32-inch LED televisions come with premium cable channels, first-run movies, and pay movies. Housekeeping is provided on request.

  • LED television
  • Cable channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Cadwell’s Grill - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), SafeStay (AHLA - USA), and Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 14.95 (rates may vary)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Chicago North Shore/Deerfield
  • Embassy Suites Hotel North Chicago Shore/Deerfield
  • Hotel Embassy Suites Chicago - North Shore/Deerfield Deerfield
  • Embassy Suites Chicago North Shore/Deerfield Hotel
  • Embassy Suites Chicago North Shore/Deerfield Hotel Deerfield
  • Embassy Suites Chicago North Shore/Deerfield Hotel
  • Embassy Suites Chicago North Shore/Deerfield Deerfield
  • Embassy Suites Chicago North Shore/Deerfield
  • Deerfield Embassy Suites Chicago - North Shore/Deerfield Hotel
  • Hotel Embassy Suites Chicago - North Shore/Deerfield
  • Embassy Suites Chicago - North Shore/Deerfield Deerfield
  • Embassy Suites Chicago North Shore/Deerfield
  • Embassy Suites by Hilton Chicago North Shore Deerfield Hotel
  • Embassy Suites by Hilton Chicago North Shore Deerfield Deerfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.