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Chicago Marriott Suites Deerfield

4-star property
2 Parkway N, Deerfield, IL 1-855-201-7819
3.9 out of 5
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See all 17 travelocity Reviews

"Beautiful area, wonderful desk service, terrible (and expensive) restaurant/bar service. Also, be prepared for no maid service. But the price of the s ... " More

By a verified traveler on Thu 01 Sep 2022

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Hotel Description

Enjoy the free parking at this 4-star Deerfield hotel

Deerfield retreat

Within 3 miles (5 km) of this Deerfield hotel, you'll find Trinity International University and Sportsman's Country Club. Also, Chevy Chase Country Club is within 3 miles (5 km) and Lake Michigan is within 6 miles (10 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a garden are also offered.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$139* Per night/room Sep 30 - Oct 1

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Chicago Marriott Suites Deerfield ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chicago Marriott Suites Deerfield

Everyone (7) Couples (6) Family (2)
4 out of 5
Beautiful area, wonderful desk service, terrible (and expensive) restaurant/bar service. Also, be prepared for no maid service. But the price of the stay made it worth the inconvenience.

Posted by on Sep 1, 2022

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Comment from Hotel Management

Sep 7, 2022 by evsam

Thank you for being our guest and for your feedback from your stay. We sincerely apologize for falling short of meeting your expectations and for the issues with the restaurant/bar service. It is very important to us to provide a comfortable stay for all our guests. We have shared your feedback with our housekeeping team to take action in regards to the maid service Again our apologies. We hope that you will give our hotel another opportunity to welcome you.

2 out of 5
Management is horrible, they yelled at guests for asking for a plate. Hotel overcharged for the room. When in the room it was musty smelling, a/c does not work. Room looks as if it hasn’t been updated since the 80’s. Doors are broken and wore out. Breakfast price was not included nor was it presented before we had eaten. $40 for an ok breakfast is too much. Go to the dennys or local restaurant before this

Posted by on Aug 28, 2022

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Comment from Hotel Management

Aug 30, 2022 by Evesam

Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We apologize for any issues with your suite. We want to ensure that we provide a clean and comfortable stay for all our guests. We hope that you will give our hotel another opportunity to welcome you. As a teachable moment, we have shared your feedback with the appropriate hotel team to take corrective action and ensure the necessary guidelines are in place to prevent these issues from occurring in the future.

4 out of 5
Very nice hotel. Staff is always friendly and helpful. Very clean.

Posted by , from Mountain on Aug 7, 2022

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Comment from Hotel Management

Aug 9, 2022 by Evesam

Thank you for the great review of the hotel and your feedback! We are pleased that you enjoyed your stay. Thank you for being our guest and we hope that you will return to the Chicago Marriott Suites Deerfield in the future!

1 out of 5
First suite was dirty so sent to another room and it was also dirty. I went and bought cleaner and cleaned it myself.

Posted by on Jul 25, 2022

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Comment from Hotel Management

Jul 27, 2022 by evsam

Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We want to ensure that we provide a clean and comfortable stay for all our guests. We hope that you will give our hotel another opportunity to welcome you. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent these issues from occurring in the future.

2 out of 5
Swimming pool was shutdown my entire stay. Excuse was that a pipe was broken. However, the pool looked clean. The hotel was overrun with large groups of teenagers that were there for a sporting event. Trash bins around the hotel were overflowing with trash. It was a very disappointing experience.

Posted by on Jun 21, 2022

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Comment from Hotel Management

Jun 22, 2022 by evsam

Thank you for being our guest and for your feedback from your stay. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations and for the issues with the pool being closed. We truly want to ensure a comfortable stay for all our guests. We hope that you will give our hotel another opportunity to welcome you. As a teachable moment, we have shared your feedback with the appropriate hotel team to take corrective action and ensure the necessary guidelines are in place to prevent these issues from occurring in the future.

5 out of 5
This is a beautiful pet friendly suite hotel. If I ever come back to the area, I would definitely stay there.

Posted by on Jun 18, 2022

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Comment from Hotel Management

Jun 19, 2022 by evsam

Thank you for the great review of the hotel and your feedback! We are pleased that you enjoyed your stay. Thank you for being our guest and we hope that you will return to the Chicago Marriott Suites Deerfield in the future!

4 out of 5

Posted by on Feb 1, 2022

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2 out of 5

Posted by , from raleigh on Jan 8, 2022

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5 out of 5
Great service. Friendly staff.

Posted by on Jan 1, 2022

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Comment from Hotel Management

Jan 5, 2022 by MSD Management Team

Thank you for the great review of the hotel and your very kind feedback regarding our staff! We are pleased that you enjoyed your stay. Thank you for being our guest and we hope that you will return to the Chicago Marriott Suites Deerfield in the future!

5 out of 5

Posted by on Sep 16, 2021

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About the Chicago Marriott Suites Deerfield

Location 2 Parkway N, Deerfield, IL 60015

Renovations + Closures

The following facilities or services will be unavailable from June 6 2023 to December 31 2023 (dates subject to change):

  • Swimming pool

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 6 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4053 square feet (377 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Chicago Marriott Suites Deerfield. Free self parking is available. This 4-star Deerfield hotel is smoke free.

  • 248 guestrooms or units
  • 7 levels
  • 4053 sq ft of conference space
  • 377 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking

Transport

  • Train station: Deerfield Station (3.1 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Chicago Marriott Suites Deerfield offers 248 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include separate bathtubs and showers and complimentary toiletries. This Deerfield hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Separate bedroom
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

The Parkway Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 45 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Comprehensive recycling policy
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 7.25 for children
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Suites Chicago Deerfield
  • Marriott Suites Hotel Deerfield Chicago
  • Deerfield Marriott
  • Chicago Marriott Suites Deerfield Hotel
  • Chicago Marriott Suites Deerfield
  • Chicago Marriott Suites Deerfield Hotel Deerfield
  • Marriott Deerfield
  • Chicago Marriott Suites Deerfield Hotel
  • Chicago Marriott Suites Deerfield Deerfield
  • Chicago Marriott Suites Deerfield Hotel Deerfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.