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Hilton Chicago / Northbrook

4-star property
2855 N. Milwaukee Ave, Northbrook, IL 1-855-201-7819
4.2 out of 5
Very good!
See all 23 travelocity Reviews

"Comfortable beds and spacious rooms. " More

By a verified traveler on Sun 20 Jun 2021

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Hotel Description

Enjoy the indoor pool at this 4-star Northbrook hotel

On river

Stay at this Northbrook hotel and you'll be within 9 miles (15 km) of Allstate Arena and Rivers Casino. Donald E. Stephens Convention Center and Rosemont Theatre are within 12 miles (20 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free valet parking. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.

Comfy beds, flat-screen TVs

The 249 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include MP3 docks and sofa beds.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$82* Per night/room Feb 3 - Feb 4

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Chicago / Northbrook ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Chicago / Northbrook

Everyone (13) Couples (2) Family (3)
5 out of 5

Posted by on Sep 6, 2021

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5 out of 5

Posted by on Jul 29, 2021

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5 out of 5
Comfortable beds and spacious rooms.

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 21, 2021 by Marcela.

Thank you for taking the time to provide your feedback, we greatly appreciate it!

5 out of 5
Excellent

Posted by on May 30, 2021

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Comment from Hotel Management

May 31, 2021 by Marcela.

Thank you for taking the time to provide your feedback, we greatly appreciate it!

2 out of 5
I was very disappointed that their pictures of our suite was not represented properly. When seeing the description of the room, we saw a very different bathroom. Unfortunately our shower was much smaller, and we booked the room partially becof the bathroom we saw represented. Also, it was insanely frustrating having a $50 daily security fee without it being stated with our purchase. We would not have reserved the room at all if we knew the extra cost. Too bad that I could not cancel because I found out when my card was being charged. Still had a nice stay because the room was clean, but I will never book at this hotel again.

Posted by on Feb 17, 2021

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Comment from Hotel Management

Feb 19, 2021 by Marcela.

Thank you for taking the time to provide your feedback, we greatly appreciate it!

2 out of 5
The hotel was incredibly average at best. The decor in the rooms is from the 90s', the phone looks to be as old as I am, and the TV is a very average flat screen that took me about 20 minutes to figure out how to actually work. The woman at the front desk seemed to have to spend a lot of time explaining to guests how their room phone and TV worked - Which they did a good job doing, but it boggles my mind that Hilton can't afford a few simple upgrades to make sure that the phones and the TVs in their room work. There is also at least a 2 inch gap between the room door and the floor, which means you can hear EVERYTHING that happens outside your room. I spent time worrying if the Netflix I was watching on my phone (after the TV was basically unusable) was too loud for others to hear. I was also incredibly disappointed to read other reviews that stated the hotel had hosted a huge wedding right before I arrived. How irresponsible during these times. I probably wouldn't have returned to this hotel, but after hearing that, I absolutely will not be returning.

Posted by , from Milwaukee on Dec 7, 2020

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Comment from Hotel Management

Dec 7, 2020 by Director of Front Office

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. I did honor your request for the rate change, and Hilton was able to honor you your points. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the future.

5 out of 5

Posted by on Nov 28, 2020

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Comment from Hotel Management

Nov 30, 2020 by Marcela.

Thank you for providing your feedback, we greatly appreciate it!

4 out of 5

Posted by on Aug 9, 2020

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Comment from Hotel Management

Aug 10, 2020 by Director of Front Office

Thank you for taking a moment to share your experience. I am pleased to hear you found your stay with us to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

4 out of 5
The year since our last stay at this specific location has not been kind to the property. Noticed a lot of "needs improvement" areas and the staff seemed much less interested in our needs and desires. Sadly, I was overall disappointed and if I was choosing to stay in area again I would have to really consider other lodging options.

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 19, 2019 by Marcela.

We are very sorry to hear that your stay was not as you expected, we would like to know more about your stay to make it right.

4 out of 5
The room had a jacuzzi tub, which was a nice surprise, and the room had plenty of space. However, the mattress was extremely firm and I did not sleep well.

Posted by , from Nope on Nov 12, 2019

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Comment from Hotel Management

Nov 14, 2019 by Marcela.

Thank you for taking the time to provide your feedback, we greatly appreciate it!

About the Hilton Chicago / Northbrook

Location 2855 N. Milwaukee Ave, Northbrook, IL 60062

Property Features

As a guest of Hilton Chicago / Northbrook, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 17000 square feet (1579 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Hilton Chicago / Northbrook. A free area shuttle within 5 mi is available. Self parking and valet parking are free. This 4-star Northbrook hotel is smoke free.

  • 249 guestrooms or units
  • 18 levels
  • 2 buildings
  • 17000 sq ft of conference space
  • 1579 sq m of conference space
  • Built in 1984
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Prospect Heights Station (3.5 km / 2.1 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free valet parking and self parking

Room Amenities

Hilton Chicago / Northbrook offers 249 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 49-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Hilton Chicago / Northbrook has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay, plus a USD 50 deposit
  • Weight limit: 75 lbs
  • Food and water bowls are available

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO), and Ecolab (3rd party expert - Global).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • LGBTQ friendly
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.95 and USD 16.50 per person (approximately)
  • Pet deposit: USD 50
  • Pet fee: USD 50.00 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Chicago Northbrook
  • Hilton Hotel Northbrook Chicago
  • Hilton Northbrook Chicago
  • Hilton Chicago Northbrook Hotel
  • Hilton Chicago Northbrook
  • Hilton Chicago / Northbrook Hotel
  • Hilton Chicago / Northbrook Northbrook
  • Hilton Chicago / Northbrook Hotel Northbrook

You should know

  • Up to 2 children 18 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.