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4.2 out of 5

"Very nice breakfast building clean. pleaaant.kkkkkkk " More

By a verified traveler on Sat 17 Aug 2019

Hotel Description

Family-friendly 4-star hotel with indoor pool

In suburbs

Within 2 miles (3 km) of this Wheeling hotel, you'll find Chevy Chase Country Club and Heritage Park. Also, Sportsman's Country Club is within 3 miles (5 km) and Raupp Memorial Museum is within 6 miles (10 km).

Renovated in 2015

This hotel features a restaurant, an indoor pool, and a bar/lounge. Families will appreciate kid-friendly dining and in-room childcare. Enjoy the fitness center and perks like free self parking and free WiFi.

Comfy beds, WiFi

The 412 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include 24-hour room service, WiFi, and plasma TVs with satellite channels.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$129* Per night/room Jul 27 - Jul 28

Westin, Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

The Westin Chicago North Shore ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Chicago North Shore

Everyone (11) Couples (2) Business (1)
5 out of 5

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 20, 2021 by Tim Ohrn

Thank you for staying with us and for taking the time to share your rating from your recent visit. We are thrilled to see you had a great stay and we hope to welcome you back soon. Sincerely, Tim Ohrn General Manager Westin Chicago North Shore

5 out of 5

Posted by on Oct 20, 2020

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Comment from Hotel Management

Oct 20, 2020 by Tim Ohrn

Thanks for staying with us. We appreciate your feedback! Sincerely, Tim Ohrn General Manager Westin Chicago North Shore

4 out of 5

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 1, 2019 by Gorges Dawood

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very nice breakfast building clean. pleaaant.kkkkkkk

Posted by on Aug 17, 2019

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5 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by TimOhrnGM

Dear Anonymous, Thank you for staying with us and for taking the time to share your 5/5 rating! We are pleased to know you had a great visit and we hope to welcome you back soon. Sincerely, Tim Ohrn General Manager

5 out of 5
Property was clean and neat. I liked all the areas where you could sit and talk.

Posted by on May 27, 2019

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Comment from Hotel Management

Jul 2, 2019 by TimOhrnGM

Dear Anonymous, Thank you for taking the time to share your review from your recent stay with us! I am happy to know you enjoyed our spacious seating locations and that you found our property to be neat and clean! I hope to welcome you back to our hotel soon! Sincerely, Tim Ohrn General Manager Westin Chicago North Shore

1 out of 5
I’ve been waiting in line to check in for an hour they have two people staffed and are having major issues.

Posted by on May 19, 2019

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Comment from Hotel Management

May 23, 2019 by Hotel operations

We apologize for the service you received please reach out to us so we can look into what happened and get this fixed for your next visit. Please contact the hotel and ask for Gorges or Charlie and they will make sure you are taken care of. Sorry again for this issue.

3 out of 5
Excellent receptionist, accomidated us an a good room. I was expecting a little more from a 4 star Hotel though. The room was a little musty to start with, furniture out dated, and the in room fridge was empty. Bedding was excellent, very clean washroom. For 50$ incidental fee, I expected a real 4 start aminities. I would definitely recommend this hotel comparing to other available hotels in this area, but will consider a B&B next.

Posted by , from Buffalo Grove, IL on Oct 7, 2018

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5 out of 5

Had a great time, very nice hotel and staff.

Pros: Modern and sleek. and the amazing bed and bedding.
Cons: HOT TUB
Nice hotel, clean and comfortable. Only downfall is the hot tub, has a lot to be desired. Either needs to be fixed or fill it in, no need for negative reviews over a partially working hot tub.

Posted by , from Las Vegas on Dec 27, 2017

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4 out of 5

Close to I294. 15 to 20 minutes from downtown.

Pros: Nice rooms
Cons: Friendlier check in. Wifi charge is $12.95.
Nice hotel restaurant to make for a safe evening.

Posted by on May 22, 2017

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About the The Westin Chicago North Shore

Location 601 N Milwaukee Ave, Wheeling, IL 60090

Property Features

The Westin Chicago North Shore offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 40000 square feet (3716 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the family-friendly The Westin Chicago North Shore. Self parking is free. A complete renovation of The Westin Chicago North Shore was completed in December 2015. This 4-star Wheeling hotel is smoke free.

  • 412 guestrooms or units
  • 16 levels
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (24.6 km / 15.3 mi)
  • Train station: Wheeling Station (3.2 km / 2 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Westin Chicago North Shore offers 412 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Saranellos - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per day, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Weight limit: 25 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 18 per day (in/out privileges)
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 4:00 PM and 7:00 PM (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Chicago North Shore
  • Westin North Chicago
  • Westin Shore
  • Westin Shore Hotel
  • Westin Shore Hotel North Chicago
  • Westin Hotel Wheeling
  • Westin Wheeling
  • Wheeling Westin
  • Westin Chicago North Shore Hotel Wheeling
  • Westin Chicago North Shore Hotel
  • Westin Chicago North Shore Wheeling
  • Westin Wheeling
  • Wheeling Westin
  • Westin Hotel Wheeling
  • Westin Wheeling
  • Wheeling Westin
  • Westin Hotel Wheeling
  • The Westin Chicago North Shore Hotel
  • The Westin Chicago North Shore Wheeling
  • Westin Chicago North Shore Hotel Wheeling
  • The Westin Chicago North Shore Hotel Wheeling

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.