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The Westin Chicago North Shore

4-star property
601 N Milwaukee Ave, Wheeling, IL 1-855-201-7819
4.3 out of 5
Very good!
See all 16 travelocity Reviews

"Very nice breakfast building clean. pleaaant.kkkkkkk " More

By a verified traveler on Sat 17 Aug 2019

Points Of Interest

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Hotel Description

Family-friendly 4-star hotel with indoor pool

In suburbs

Within 2 miles (3 km) of this Wheeling hotel, you'll find Chevy Chase Country Club and Heritage Park. Marriott Theatre and River Trail Nature Center are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Families will appreciate kid-friendly dining and in-room childcare. Enjoy the gym and perks like free self parking and free WiFi.

Traditional Room, 2 Queen Beds, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$136* Per night/room Oct 14 - Oct 15

Westin, Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Room, 2 Queen Beds, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Chicago North Shore ratings based on 16 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Chicago North Shore

Everyone (13) Couples (2) Business (1)
5 out of 5

Posted by on Nov 6, 2022

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4 out of 5

Posted by on Aug 8, 2021

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5 out of 5

Posted by on Mar 7, 2021

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Comment from Hotel Management

Mar 20, 2021 by Tim Ohrn

Thank you for staying with us and for taking the time to share your rating from your recent visit. We are thrilled to see you had a great stay and we hope to welcome you back soon. Sincerely, Tim Ohrn General Manager Westin Chicago North Shore

5 out of 5

Posted by on Oct 20, 2020

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Comment from Hotel Management

Oct 20, 2020 by Tim Ohrn

Thanks for staying with us. We appreciate your feedback! Sincerely, Tim Ohrn General Manager Westin Chicago North Shore

4 out of 5

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 1, 2019 by Gorges Dawood

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very nice breakfast building clean. pleaaant.kkkkkkk

Posted by on Aug 17, 2019

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5 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by TimOhrnGM

Dear Anonymous, Thank you for staying with us and for taking the time to share your 5/5 rating! We are pleased to know you had a great visit and we hope to welcome you back soon. Sincerely, Tim Ohrn General Manager

5 out of 5
Property was clean and neat. I liked all the areas where you could sit and talk.

Posted by on May 27, 2019

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Comment from Hotel Management

Jul 2, 2019 by TimOhrnGM

Dear Anonymous, Thank you for taking the time to share your review from your recent stay with us! I am happy to know you enjoyed our spacious seating locations and that you found our property to be neat and clean! I hope to welcome you back to our hotel soon! Sincerely, Tim Ohrn General Manager Westin Chicago North Shore

1 out of 5
I’ve been waiting in line to check in for an hour they have two people staffed and are having major issues.

Posted by on May 19, 2019

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Comment from Hotel Management

May 23, 2019 by Hotel operations

We apologize for the service you received please reach out to us so we can look into what happened and get this fixed for your next visit. Please contact the hotel and ask for Gorges or Charlie and they will make sure you are taken care of. Sorry again for this issue.

3 out of 5
Excellent receptionist, accomidated us an a good room. I was expecting a little more from a 4 star Hotel though. The room was a little musty to start with, furniture out dated, and the in room fridge was empty. Bedding was excellent, very clean washroom. For 50$ incidental fee, I expected a real 4 start aminities. I would definitely recommend this hotel comparing to other available hotels in this area, but will consider a B&B next.

Posted by , from Buffalo Grove, IL on Oct 7, 2018

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About the The Westin Chicago North Shore

Location 601 N Milwaukee Ave, Wheeling, IL 60090

Property Features

The Westin Chicago North Shore offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 40000 square feet (3716 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the family-friendly The Westin Chicago North Shore. Self parking is free. This 4-star Wheeling hotel is smoke free.

  • 412 guestrooms or units
  • 16 levels
  • Meeting rooms
  • 40000 sq ft of conference space
  • 3716 sq m of conference space
  • Built in 2007
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Wheeling Station (3.3 km / 2 mi)
  • Parking: Free self parking

Room Amenities

The Westin Chicago North Shore offers 412 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM and 9:00 AM.

Saranellos - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per day, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Eurocard, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 12
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10–15 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 4:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Chicago North Shore
  • Westin North Chicago
  • Westin Shore
  • Westin Shore Hotel
  • Westin Shore Hotel North Chicago
  • Westin Hotel Wheeling
  • Westin Wheeling
  • Wheeling Westin
  • Westin Chicago North Shore Hotel Wheeling
  • Westin Chicago North Shore Hotel
  • Westin Chicago North Shore Wheeling
  • Westin Wheeling
  • Wheeling Westin
  • Westin Hotel Wheeling
  • Westin Wheeling
  • Wheeling Westin
  • Westin Hotel Wheeling
  • The Westin Chicago North Shore Hotel
  • The Westin Chicago North Shore Wheeling
  • Westin Chicago North Shore Hotel Wheeling
  • The Westin Chicago North Shore Hotel Wheeling

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.