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"Good views, but a little work needed on cleanliness of resort and rooms. " More

By a verified traveler on Mon 18 Sep 2017

Hotel Description

4-star golf resort near Lynfred Winery

Near the airport

Within 6 miles (10 km) of this Itasca resort, you'll find Lynfred Winery and Alexian Brothers Medical Center. Pirates Cove Childrens Theme Park is within 6 miles (10 km) and Woodfield Mall is within 9 miles (15 km).

18-hole golf course

This smoke-free resort features a golf course, a full-service spa, and 4 restaurants. Traveling on business? Take advantage of the 39 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free self parking.

Free WiFi, comfy beds

The 295 guestrooms offer free WiFi, balconies, and pillowtop beds. Flat-screen TVs, room service, and free weekday newspapers are also available.

Guest Room - 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Oct 25 - Oct 26

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Eaglewood Resort and Spa ratings based on 24 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Eaglewood Resort and Spa

Everyone (6) Other (1)
5 out of 5

Posted by on Sep 21, 2019

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4 out of 5
It was a lovely hotel. The only downfall was that the hotel charged me an additional $60 that wasn’t discussed prior.

Posted by on Jan 6, 2019

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3 out of 5
Good views, but a little work needed on cleanliness of resort and rooms.

Posted by on Sep 18, 2017

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4 out of 5
I was charged an additionally $34.30 on my credit card for my stay. I was really upset about the extra charge because that was not communicated to me by Travelocity or the hotel upon arrival or departure. Thanks absolutely not a good way to conduct business.

Posted by on Jun 23, 2017

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1 out of 5

Disaster in Itasca.

Pros: This is a very nice place with beautiful views.
Cons: I know this was a holiday weekend. I think a little "loss control" training is in order. This could have been a major incident if people had gotten
Our stay started out wonderfully, but on our second night there was a major water pipe broken in Itasca. When I called about no cold water in our room, I was informed about the break. We were not offered water for the night. As I suspected, there was a boil order til the next evening. We left the hotel early to get water for medicine.

Posted by on Dec 28, 2016

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4 out of 5

Fantastic golf course and city view

Pros: Very comfortable. The downstairs bar had a nice neighborhood feel and a fire pit outside. Hotel staff was willing to help, though mostly for a fee.
Cons: Renovate the bathrooms -- mold and mildew in the grout, poorly calked tile, and the tub spout was coming off the wall.
Location: Beautiful 18 hole golf course. Close to restaurants and two Top Golf locations. Easy shuttle ride to the train station for a 30 minute train ride into
I was on the 10th floor of the south tower. The rooms were nicely updated - except for the bathrooms. I saw two rooms and both had the same issues with the bathroom tiles and fixtures. There are no refrigerators or microwaves in the rooms but they can be brought up by asking the front desk.

Posted by , from St. Petersburg, FL on Sep 29, 2016

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5 out of 5

We will be back!

Lovely hotel grounds, friendly staff. Definitely a place to stay.

Posted by , from Illinois on Jul 4, 2016

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3 out of 5

Hotel is Okay

Our room was clean, bed was solid if not hard with lots of pillows and balcony was nice even if it didn't overlook anything but the parking lot. The food was tasty, coffee was good but there is alot that is strange about this property. There is no map in the room that explains where anything is located (pool, spa, restaurants, vending machines or ice, etc.) and the desk person was completely useless. We had to ask three different people how to get to one of the restaurants because there were no signs, couldn't see it and turns out it was in the basement. Free coffee was included but only from 5am to 6:30am which is ridiculous on a Sunday or any day for that matter. If you are physically challenged, the walk to the rooms and the walk from the hotel across the parking lot to the spa can be daunting and very long. The hallways are very narrow and wheel spoke like so you are constantly excusing yourself from running into people. The staff at this "resort" are not trained very well but they all seem to want to please. That was a good thing. More training on the small things would be good. When you check in they give you a map of the "other guest rooms". Who cares where the other guest rooms are. We need a map of the buildings and how to get to and from them. We won't be back but we half-heartedly recommend it, if you like to walk around looking for where things are for hours and hours and hours.

Posted by , from Illinois on Jul 8, 2013

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2 out of 5

Poor location

Pros: Quiet
Cons: location
This hotel was listed as a Ohare airport hotel. It is 13 miles from there. I had expected an airport hotel would have a shuttle. No shuttle and charged me $25 to get to the airport. You should revise your listing. Not happy!!!

Posted by , from Flower Mound, TX, USA on Nov 29, 2012

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3 out of 5

Nice resort

Cons: No free Internet, Poor breakfast
All in all the trip was very nice. The resort had very nice amenities and the only drawback was the walk outside to the pool area. The rooms also didn't have wireless but there was an ethernet cable to wire up your CPU. We had room service and the breakfast buffet. Room Service was very quick, professional and accurate. The service in the breakfast buffet was awful. We were acknowledge just as we sat and only saw our server again when she dropped off the bill in the middle of our meal.

Posted by on Jan 2, 2012

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About the Eaglewood Resort and Spa

Location 1401 Nordic Rd, Itasca, IL 60143

Property Features

Eaglewood Resort and Spa offers its guests a full-service spa, a golf course, and an indoor pool. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this resort measures 37000 square feet (3437 square meters) and includes conference space. An outdoor pool, a health club, and a spa tub are also featured at the business-friendly Eaglewood Resort and Spa. Free self parking is available. This 4-star Itasca resort is smoke free.

  • 295 guestrooms or units
  • 11 levels
  • 2 buildings
  • 4 dining venues
  • 3 bars or lounges
  • 37000 sq ft of conference space
  • 3437 sq m of conference space
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Bowling alley on site
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (33.3 km / 20.7 mi)
  • Train station: Itasca Station (3.8 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Eaglewood Resort and Spa offers 295 air-conditioned accommodations with safes and complimentary weekday newspapers. Rooms open to balconies. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Itasca resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator available
  • Microwave available
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Burnham - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Prairie River Cafe - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Kegler - This restaurant serves light fare only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowshoeing on site
  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site
  • Bowling alley on site

Spa Services

Chicago Spa has massage/treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Guests under 16 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.

Pets

  • Pets: USD 50.00 per pet, per night, plus a deposit of USD 50.00 per day
  • Weight limit: 25 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 17.99 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room coffee
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 17.50 for adults and USD 9.00 for children (approximately)
  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)
  • Refrigerator fee: USD 10.00 per stay
  • In-room microwave fee: USD 10.00 per stay
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eaglewood Itasca
  • Eaglewood Resort
  • Eaglewood Resort Itasca
  • Eaglewood Hotel Itasca
  • Eaglewood Resort & Spa Chicago Hotel Itasca
  • Eaglewood Resort And Spa Itasca Il
  • Eaglewood Resort And Spa Chicago
  • Eaglewood Hotel Chicago
  • Eaglewood
  • Eaglewood Resort Spa
  • Eaglewood And Spa Itasca
  • Eaglewood Resort and Spa Resort
  • Eaglewood Resort and Spa Itasca
  • Eaglewood Resort and Spa Resort Itasca

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Chicago-Hotels-Eaglewood-Resort-and-Spa.h897168-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.