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Eaglewood Resort and Spa

4-star property
1401 Nordic Rd, Itasca, IL 1-855-201-7819

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3.6 out of 5
Good!
See all 25 Travelocity Reviews

"Rooms are clean. Unfortunately the walls seem thin. Could hear hallway noise. " More

By a verified traveler on Mon 13 Jan 2020

Points Of Interest

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Hotel Description

4-star golf resort near Lynfred Winery

Near the airport

Within 6 miles (10 km) of this resort, you'll find Lynfred Winery and Alexian Brothers Medical Center. Pirates Cove Childrens Theme Park is within 6 miles (10 km) and Woodfield Mall is within 9 miles (15 km).

18-hole golf course

This traditional resort features a golf course, a full-service spa, and 4 restaurants. Traveling on business? Take advantage of the 39 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free self parking.

Free WiFi, comfy beds

Along with free WiFi, the 295 guestrooms offer balconies and pillowtop beds. Other amenities include flat-screen TVs, room service, and free weekday newspapers.

Deluxe Resort King with Roll In Shower - Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Resort 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Stunning Golf View 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Stunning Golf View King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Eaglewood Resort and Spa ratings based on 25 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Eaglewood Resort and Spa

Everyone (6) Family (1) Other (1)
4 out of 5
Rooms are clean. Unfortunately the walls seem thin. Could hear hallway noise.

Posted by on Jan 13, 2020

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5 out of 5

Posted by on Sep 21, 2019

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4 out of 5
It was a lovely hotel. The only downfall was that the hotel charged me an additional $60 that wasn’t discussed prior.

Posted by on Jan 6, 2019

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3 out of 5
Good views, but a little work needed on cleanliness of resort and rooms.

Posted by on Sep 18, 2017

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4 out of 5
I was charged an additionally $34.30 on my credit card for my stay. I was really upset about the extra charge because that was not communicated to me by Travelocity or the hotel upon arrival or departure. Thanks absolutely not a good way to conduct business.

Posted by on Jun 23, 2017

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1 out of 5

Disaster in Itasca.

Pros: This is a very nice place with beautiful views.
Cons: I know this was a holiday weekend. I think a little "loss control" training is in order. This could have been a major incident if people had gotten
Our stay started out wonderfully, but on our second night there was a major water pipe broken in Itasca. When I called about no cold water in our room, I was informed about the break. We were not offered water for the night. As I suspected, there was a boil order til the next evening. We left the hotel early to get water for medicine.

Posted by on Dec 28, 2016

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4 out of 5

Fantastic golf course and city view

Pros: Very comfortable. The downstairs bar had a nice neighborhood feel and a fire pit outside. Hotel staff was willing to help, though mostly for a fee.
Cons: Renovate the bathrooms -- mold and mildew in the grout, poorly calked tile, and the tub spout was coming off the wall.
Location: Beautiful 18 hole golf course. Close to restaurants and two Top Golf locations. Easy shuttle ride to the train station for a 30 minute train ride into
I was on the 10th floor of the south tower. The rooms were nicely updated - except for the bathrooms. I saw two rooms and both had the same issues with the bathroom tiles and fixtures. There are no refrigerators or microwaves in the rooms but they can be brought up by asking the front desk.

Posted by , from St. Petersburg, FL on Sep 29, 2016

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5 out of 5

We will be back!

Lovely hotel grounds, friendly staff. Definitely a place to stay.

Posted by , from Illinois on Jul 4, 2016

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3 out of 5

Hotel is Okay

Our room was clean, bed was solid if not hard with lots of pillows and balcony was nice even if it didn't overlook anything but the parking lot. The food was tasty, coffee was good but there is alot that is strange about this property. There is no map in the room that explains where anything is located (pool, spa, restaurants, vending machines or ice, etc.) and the desk person was completely useless. We had to ask three different people how to get to one of the restaurants because there were no signs, couldn't see it and turns out it was in the basement. Free coffee was included but only from 5am to 6:30am which is ridiculous on a Sunday or any day for that matter. If you are physically challenged, the walk to the rooms and the walk from the hotel across the parking lot to the spa can be daunting and very long. The hallways are very narrow and wheel spoke like so you are constantly excusing yourself from running into people. The staff at this "resort" are not trained very well but they all seem to want to please. That was a good thing. More training on the small things would be good. When you check in they give you a map of the "other guest rooms". Who cares where the other guest rooms are. We need a map of the buildings and how to get to and from them. We won't be back but we half-heartedly recommend it, if you like to walk around looking for where things are for hours and hours and hours.

Posted by , from Illinois on Jul 8, 2013

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2 out of 5

Poor location

Pros: Quiet
Cons: location
This hotel was listed as a Ohare airport hotel. It is 13 miles from there. I had expected an airport hotel would have a shuttle. No shuttle and charged me $25 to get to the airport. You should revise your listing. Not happy!!!

Posted by , from Flower Mound, TX, USA on Nov 29, 2012

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About the Eaglewood Resort and Spa

Location 1401 Nordic Rd, Itasca, IL 60143

Renovations + Closures

This property is closed from December 4 2020 to December 6 2020 (dates subject to change).

Property Features

Eaglewood Resort and Spa offers its guests a full-service spa, a golf course, and an indoor pool. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this resort measures 37000 square feet (3437 square meters) and includes a conference center. A health club, a spa tub, and gift shops/newsstands are also featured at the business-friendly Eaglewood Resort and Spa. Free self parking is available. This 4-star Itasca resort is smoke free.

  • 295 guestrooms or units
  • 11 levels
  • 2 buildings
  • 4 dining venues
  • 3 bars or lounges
  • 37000 sq ft of conference space
  • 3437 sq m of conference space
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Bowling alley on site
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: O'Hare Intl. Airport (ORD) (33.3 km / 20.7 mi)
  • Train station: Itasca Station (3.8 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Eaglewood Resort and Spa offers 295 accommodations with safes and complimentary weekday newspapers. Rooms open to balconies. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Itasca resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator available
  • Microwave available
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Burnham - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Prairie River Cafe - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Kegler - This restaurant serves light fare only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bowling alley on site
  • Golf lessons on site
  • Golfing on site

Spa Services

Chicago Spa has 1 treatment room. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.

Pet Policy

  • Pets: USD 50.00 per pet, per night, plus a deposit of USD 50.00 per day
  • Weight limit: 25 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 17.50 for adults and USD 9.00 for children (approximately)
  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)
  • Refrigerator fee: USD 10 per stay
  • In-room microwave fee: USD 10 per stay
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Eaglewood Itasca
  • Eaglewood Resort
  • Eaglewood Resort Itasca
  • Eaglewood Hotel Itasca
  • Eaglewood Resort & Spa Chicago Hotel Itasca
  • Eaglewood Resort And Spa Itasca Il
  • Eaglewood Resort And Spa Chicago
  • Eaglewood Hotel Chicago
  • Eaglewood
  • Eaglewood Resort Spa
  • Eaglewood And Spa Itasca
  • Eaglewood Resort and Spa Resort
  • Eaglewood Resort and Spa Itasca
  • Eaglewood Resort and Spa Resort Itasca

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.