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"We loved that it had a balcony, big enough pool for the kids, the food was good from room service, however, we were in a room with a ceiling leak ... " More

By a verified traveler on Wed 26 Feb 2020

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Hotel Description

Enjoy the indoor pool at this 4-star Wood Dale hotel

In suburbs

You'll find Rainbow Falls Waterpark and Ned Brown Forest Preserve within 3 miles (5 km) of this hotel. Pirates Cove Childrens Theme Park and Alexian Brothers Medical Center are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 3 conference rooms, as well as the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 160 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include wired Internet, room service, and premium bedding.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$95* Per night/room Nov 14 - Nov 15

Room, 1 King Bed, Accessible, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Chicago Wood Dale - Elk Grove ratings based on 7 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for DoubleTree by Hilton Chicago Wood Dale - Elk Grove

Everyone (5) Business (1)
4 out of 5

Posted by on May 18, 2021

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Comment from Hotel Management

Jun 3, 2021 by Andrea S - General Manager

Thank you for choosing to stay with us!

3 out of 5
We loved that it had a balcony, big enough pool for the kids, the food was good from room service, however, we were in a room with a ceiling leak and didn't realize it until later in the night when we had already ordered from two different places to be sent to that room and ended up having to move all of our children and all of our stuff to a different room on a different floor, our food was cold by the time we got to eat it. This was the same night i ended up having to order room service cause my food wasn't good from the move. But all and all kids had fun in Chicago. I'm not sure how they didn't know it was leaking. It had been previously patched so you'd think they'd keep an eye on it.

Posted by , from Rockford IL on Feb 26, 2020

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Comment from Hotel Management

Feb 28, 2020 by Andrea S - General Manager

Thank you for taking the time to review your stay with us. I am sorry that you had issues with your room and we we appreciate you letting us know during your stay so we were able to get you a new room. We hope we are able to welcome you back in the future.

1 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Aug 12, 2019 by Andrea S - General Manager

We are sorry to hear your stay was less than enjoyable. Please contact us directly at the hotel so that we can make it right.

4 out of 5

Posted by on Jun 9, 2019

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4 out of 5
The staff was very nice. Clean room and comfortable nice bed. I love the white sheets and bedding. You know it’s washed. I would stay there again.

Posted by on Jul 9, 2018

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5 out of 5

Family wedding weekend

We enjoyed our stay very much. Every staff member we came in contact with was extremely nice and helpful. They assisted us with getting a better price on a taxi from the airport, and when we needed another one, they made arrangements for us. Our original room was fully accessible for ADA, but we did not need that so we asked to switch rooms to have a tub/shower and the staff immediately put us in the room next door! Having the computer and printer available for printing out our boarding passes when we checked out was so helpful, no lines at the airport to check in! Overall, I would stay here again and recommend it to anyone needing clean, comfortable accomodations-and fresh hot coffee every morning in the lobby!

Posted by , from Vacaville, California on Sep 15, 2015

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1 out of 5

Disappointed

The main reason I chose this Hotel with the package was the availability of the pool and spa. Upon check-in, I went to the pool area was was shocked that the pool was under renovation. NOWHERE on the website of the Hotel was ever a mention made of the facility being closed for renovation. Even upon check-in, I was not informed of this. I would not have chosen this Hotel if in fact I was told that the Pool/spa facility would not be open. I was extremely disappointed and so was my grandson who I was visiting in Chicago. I believe I should be given some sort of compensation for this because it did not fulfill what I thought and knew I booked Regards, Peter Gwiazda

Posted by , from Viera, Florida on Oct 31, 2014

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About the DoubleTree by Hilton Chicago Wood Dale - Elk Grove

Location 1200 N Mittel Blvd, Wood Dale, IL 60191

Property Features

DoubleTree by Hilton Chicago Wood Dale - Elk Grove offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite business center. Event space at this hotel measures 3,000 square feet (0 square meters) and includes conference space. A library, gift shops/newsstands, and a garden are also featured at the business-friendly DoubleTree by Hilton Chicago Wood Dale - Elk Grove. Free self parking is available. This 4-star Wood Dale hotel is smoke free.

  • 160 guestrooms or units
  • 3 levels
  • 3,000 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Train station: Wood Dale Station (3.5 km / 2.2 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Chicago Wood Dale - Elk Grove offers 160 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Wood Dale hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

DoubleTree by Hilton Chicago Wood Dale - Elk Grove has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Wood Dale-Elk Grove
  • DoubleTree Hilton Wood Dale-Elk Grove Hotel
  • DoubleTree Hilton Wood Dale-Elk Grove Hotel Wood Dale
  • DoubleTree Hilton Wood Dale-Elk Grove Wood Dale
  • DoubleTree Wood Dale-Elk Grove
  • DoubleTree by Hilton Chicago Wood Dale - Elk Grove Hotel
  • DoubleTree by Hilton Chicago Wood Dale - Elk Grove Wood Dale

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.