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"We checked in well pass the midnight, the front desk lady checked us in in just a couple minutes and was very caring. The room was clean, new remodeli ... " More

By a verified traveler on Wed 05 Feb 2020

Hotel Description

3-star hotel near Edge Ice Arena

Near the airport

You'll be within 2 miles (3 km) of Edge Ice Arena and 6 miles (10 km) of Rosemont Theatre with a stay here. Also within 9 miles (15 km) are Donald E. Stephens Convention Center and Fashion Outlets of Chicago.

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 92 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include room service, coffee/tea makers, and down comforters.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89* Per night/room Jul 1 - Jul 2

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Chicago O'Hare South, IL ratings based on 54 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Chicago O'Hare South, IL

Everyone (24) Couples (4) Family (21)
1 out of 5
There was a DEAD MOUSE under our bed that we discovered shortly after checking in. There was a weird smell in the room & my son looked under the bed and saw the dead mouse! GROSS! They moved us to another room, did not offer a discount, refund, free night or anything! We went to the pool & the hot tub was Freezing Cold! No heat whatsoever. The walls were paper thin & I was awaken several times during the night from hotel guests walking up and down the halls, talking and laughing. What a horrible place! We will never stay here again.

Posted by , from Wisconsin on Feb 27, 2020

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Comment from Hotel Management

Feb 27, 2020 by HQ

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL we apologize for the concerns you shared about your experience at this hotel. I have addressed (ENTER GUEST ISSUE) with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Country Inn & Suites by Radisson, Chicago O'Hare South, IL

5 out of 5
We checked in well pass the midnight, the front desk lady checked us in in just a couple minutes and was very caring. The room was clean, new remodeling also helps. The sheets smell disinfected (hello clorox 😀). The cleaning lady was nice too. The breakfast bar is very good, eggs, milk, sausage, cereal etc. Highly recommended.

Posted by , from NC on Feb 5, 2020

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Comment from Hotel Management

Feb 5, 2020 by HQ

Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, GM Hassan Q Country Inn & Suites by Radisson, Chicago O'Hare South, IL

5 out of 5
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Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 28, 2020 by HQ

Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, GM Hassan Q Country Inn & Suites by Radisson, Chicago O'Hare South, IL

4 out of 5
It was great & would come back again next time i am in Chicago.

Posted by , from Kalamazoo on Jan 21, 2020

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Comment from Hotel Management

Jan 21, 2020 by HQ

Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Country Inn & Suites by Radisson, Chicago O'Hare South, IL

3 out of 5
I’ve stayed at a country inn many times and this didn’t stand up to the quality I’ve been used to the room smelled ok cigarette and it’s a non smoking hotel there was no iron or ironing board in the room and no fridge

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 6, 2020 by HQ

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL we apologize for the concerns you shared about your experience at this hotel. I have addressed (ENTER GUEST ISSUE) with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Country Inn & Suites by Radisson, Chicago O'Hare South, IL

4 out of 5

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 15, 2019 by Hassan Q

Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Country Inn & Suites by Radisson, Chicago O'Hare South, IL

3 out of 5
No refrigerator in our room, TV very small. Otherwise good.

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 21, 2019 by hq

Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, GM Hassan Q Country Inn & Suites by Radisson, Chicago O'Hare South, IL

2 out of 5
The shower was run down, Light switches were discolored, No toilet paper holder, lamp damaged, overall everything was run down. Looks like no maintenance is being done to the property.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 21, 2019 by hq

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL we apologize for the concerns you shared about your experience at this hotel. I have addressed (ENTER GUEST ISSUE) with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Country Inn & Suites by Radisson, Chicago O'Hare South, IL

2 out of 5
New staff member at front desk, check in took a long time, and I had already booked on Travelocity. When we got to the room, it had not been cleaned, bed was unmade and trash in cans, went down to ask, told there was another room but it had only one bed. We just asked for clean sheets and used the room because it was almost 1am and our little one was asleep already.

Posted by on Oct 31, 2019

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Comment from Hotel Management

Nov 1, 2019 by Adrianna N

Dear Aurora, Thank you for taking the time to write about your stay. We apologize that your stay felt short of your expectations and the room was not prepared the way it should. We will look diligently to see what happened as we take matters like these seriously and have high expectations for our guests.

5 out of 5
Great places close to everything. I recommend. Coffee all day

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 30, 2019 by HQ

Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, GM HASSAN Q Country Inn & Suites by Radisson, Chicago O'Hare South, IL

About the Country Inn & Suites by Radisson, Chicago O'Hare South, IL

Location 777 East Grand Avenue, Bensenville, IL 60106

Renovations + Closures

This property is closed from 8 April 2020 to 31 May 2020 (dates subject to change).

Property Features

Country Inn & Suites by Radisson, Chicago O'Hare South, IL offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Country Inn & Suites by Radisson, Chicago O'Hare South, IL. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Bensenville hotel.

  • 1 building
  • 92 guestrooms or units
  • 3 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.) (12.9 km / 8 mi)
  • Train station: Bensenville Station (4.3 km / 2.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Chicago O'Hare South, IL offers 92 accommodations with safes and coffee/tea makers. Beds feature down comforters. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. This Bensenville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson O'Hare South
  • Country Inn Carlson O'Hare South
  • Country Inn Carlson O'Hare South Bensenville
  • Country Carlson O'Hare South Bensenville
  • Country Inn & Suites by Radisson, Chicago O'Hare South, IL Hotel

You should know

  • Country Inn & Suites by Radisson, Chicago O'Hare South, IL offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.