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"Nothing to see ,everything was under construction " More

By a verified traveler on Sun 29 Nov 2020

Hotel Description

3-star hotel near Edge Ice Arena

Near the airport

You'll be within 2 miles (3 km) of Edge Ice Arena and 6 miles (10 km) of Rosemont Theatre with a stay here. Fashion Outlets of Chicago is within 6 miles (10 km) and Donald E. Stephens Convention Center is within 9 miles (15 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, refrigerators

The 92 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. Other amenities include refrigerators, microwaves, and TVs with cable channels.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$80* Per night/room Jun 15 - Jun 16

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Country Inn & Suites by Radisson, Chicago O'Hare South, IL ratings based on 49 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Chicago O'Hare South, IL

Everyone (14) Couples (4) Family (26)
5 out of 5
Nothing to see ,everything was under construction

Posted by on Nov 29, 2020

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2 out of 5
I was very disappointed. I booked this hotel because they offered airport pickup. But the day of my arrival I was informed they did not offer that right now. When I said they should put that on their website I was told to go to a different hotel. Upon arrival I found out the hotel was closed for construction and had to stay at the Holiday inn next door. No disclosure of this when I called.

Posted by , from Orlando Florida on Aug 28, 2020

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Comment from Hotel Management

Sep 9, 2020 by Customer Care

Thank you for taking the time to post a review. We are saddened to hear that we fell short of your expectations due to the availability of the shuttle service and that the hotel was not up to its best condition at that time. Also, please accept our heartfelt apology if you were not informed about this. Certainly, this is not the kind of experience we would want you to have. Know that your voice has been heard and this will be forwarded to the hotel management for further improvement of our services. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience in the future.

5 out of 5
Very easy check in... Rooms are clean.. staff extremely nice

Posted by , from North Carolina on Jul 28, 2020

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5 out of 5
Everyone was extremely nice... Very comfortable rooms..

Posted by , from North Carolina on Jul 22, 2020

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5 out of 5
Very clean. Confusing that the two hotels combined into one.

Posted by on Jul 3, 2020

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1 out of 5
There was a DEAD MOUSE under our bed that we discovered shortly after checking in. There was a weird smell in the room & my son looked under the bed and saw the dead mouse! GROSS! They moved us to another room, did not offer a discount, refund, free night or anything! We went to the pool & the hot tub was Freezing Cold! No heat whatsoever. The walls were paper thin & I was awaken several times during the night from hotel guests walking up and down the halls, talking and laughing. What a horrible place! We will never stay here again.

Posted by , from Wisconsin on Feb 27, 2020

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Comment from Hotel Management

Feb 27, 2020 by HQ

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL we apologize for the concerns you shared about your experience at this hotel. I have addressed (ENTER GUEST ISSUE) with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Country Inn & Suites by Radisson, Chicago O'Hare South, IL

5 out of 5
We checked in well pass the midnight, the front desk lady checked us in in just a couple minutes and was very caring. The room was clean, new remodeling also helps. The sheets smell disinfected (hello clorox 😀). The cleaning lady was nice too. The breakfast bar is very good, eggs, milk, sausage, cereal etc. Highly recommended.

Posted by , from NC on Feb 5, 2020

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Comment from Hotel Management

Feb 5, 2020 by HQ

Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, GM Hassan Q Country Inn & Suites by Radisson, Chicago O'Hare South, IL

5 out of 5
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Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 28, 2020 by HQ

Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, GM Hassan Q Country Inn & Suites by Radisson, Chicago O'Hare South, IL

4 out of 5
It was great & would come back again next time i am in Chicago.

Posted by , from Kalamazoo on Jan 21, 2020

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Comment from Hotel Management

Jan 21, 2020 by HQ

Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Country Inn & Suites by Radisson, Chicago O'Hare South, IL

3 out of 5
I’ve stayed at a country inn many times and this didn’t stand up to the quality I’ve been used to the room smelled ok cigarette and it’s a non smoking hotel there was no iron or ironing board in the room and no fridge

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 6, 2020 by HQ

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Chicago O'Hare South, IL we apologize for the concerns you shared about your experience at this hotel. I have addressed (ENTER GUEST ISSUE) with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Country Inn & Suites by Radisson, Chicago O'Hare South, IL

About the Country Inn & Suites by Radisson, Chicago O'Hare South, IL

Location 777 East Grand Avenue, Bensenville, IL 60106

Property Features

Country Inn & Suites by Radisson, Chicago O'Hare South, IL offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Country Inn & Suites by Radisson, Chicago O'Hare South, IL. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Bensenville hotel.

  • 1 building
  • 92 guestrooms or units
  • 3 levels
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (12.8 km / 8 mi)
  • Train station: Bensenville Station (4.3 km / 2.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Chicago O'Hare South, IL offers 92 accommodations with safes and coffee/tea makers. Beds feature down comforters. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. This Bensenville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per vehicle (one-way, maximum occupancy 4)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson O'Hare South
  • Country Inn Carlson O'Hare South
  • Country Inn Carlson O'Hare South Bensenville
  • Country Carlson O'Hare South Bensenville
  • Country Inn & Suites by Radisson, Chicago O'Hare South, IL Hotel

You should know

  • Country Inn & Suites by Radisson, Chicago O'Hare South, IL offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.