Within 2 miles (3 km) of this Itasca hotel, you'll find Ned Brown Forest Preserve and Pirates Cove Childrens Theme Park. Alexian Brothers Medical Center and Rainbow Falls Waterpark are also within 3 miles (5 km).
Multiple dining options
This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 19 conference rooms, 24-hour business center, and valet parking. Enjoy the spa tub and perks like free self parking and a free area shuttle.
The Westin Chicago Northwest ratings based on 23 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for The Westin Chicago Northwest
Everyone (11)Couples (5)Family (5)
3 out of 5
Posted by Paul on Oct 14, 2021
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Comment from Hotel Management
Feb 19, 2022
by Angelica
Thank you for taking the time to complete the online survey regarding your recent experience at Westin Chicago Northwest. Based on your review looks like we have room for improvement we apologize for any inconvenience you may have experienced. If there was something specific that we could have done better and provide you with an exceptional stay, please don’t hesitate to reach out and let us know what that would be and it will be my pleasure to assist you. Thank you for choosing The Westin Chicago Northwest Hotel!
3 out of 5
This property could use a major upgrade! It’s very old and out of date.
Posted by Tashina on Sep 7, 2021
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Comment from Hotel Management
Sep 13, 2021
by Angelica
Thank you so much for taking the time to write us about your recent stay! We appreciate your feedback. Have a great day and we look forward to welcoming you back again soon.
5 out of 5
Posted by Jennifer on Jul 31, 2021
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Comment from Hotel Management
Apr 3, 2022
by Angelica
Thank you for taking the time to write us about your recent stay. It's wonderful to hear about your overall memorable experience with us. Thank you for choosing the Westin Chicago Northwest Hotel and we look forward to welcoming you back again soon!
5 out of 5
Posted by Grady on Jul 30, 2021
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Comment from Hotel Management
Apr 3, 2022
by Angelica
Thank you for taking the time to write us about your recent stay. It's wonderful to hear about your overall memorable experience with us. Thank you for choosing the Westin Chicago Northwest Hotel and we look forward to welcoming you back again soon!
1 out of 5
Flight got delayed and I missed the stay the hotel or Travelocity still haven’t got back to me
Posted by a verified traveler on Jul 27, 2021
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Comment from Hotel Management
Jul 30, 2021
by Angelica
Thanks for taking the time to write us about your recent stay. I am sorry to learn of your less than perfect experience with us, please accept my apologizes for the inconvenience. I’m not sure who you contacted directly at the hotel please contact me directly if there is anything I can assist you with. Thank you for choosing The Westin Chicago Northwest Hotel. Have a great day and we hope to welcoming you back again soon!
5 out of 5
The property is beautiful and efficiently managed. I thought the rate was appropriate. I would've liked more clear information regarding the breakfast. After selecting my fruit, a small muffin and 2 slices of bacon with coffee, I was presented a bill for $15. I'm used to less posh accommodations that have similar breakfast included in the rate. It's not the price I object to, merely the lack of clarity about it.
Posted by a verified traveler on Jul 24, 2021
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Comment from Hotel Management
Jul 25, 2021
by Angelica
Thank you so much for taking the time to write us about your recent stay! I am thrilled to hear about your five star worthy experience with us. I am sorry to learn of your less than perfect experience with breakfast, please accept my apologizes for the inconvenience. I have reached out to the department manager about your stay and we will be taking a closer look at the discrepancy. Thanks for choosing The Westin Chicago Northwest as we know you have many options when it comes to hotels in the area. Have a great day and we look forward to welcoming you back again soon. Best,
4 out of 5
Notice bed mattress shown signs of wear
Posted by a verified traveler on Jul 22, 2021
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Comment from Hotel Management
Jul 24, 2021
by Angelica
Thank you so much for taking the time to write us about your recent stay! I am thrilled to hear about your overall memorable experience with us. Thank you for providing us your feedback on the mattress. If there is any further feedback please don't hesitate to reach out and let us know what that would be. Thanks for choosing The Westin Chicago Northwest. Have a great day and we look forward to welcoming you back again soon. Best,
4 out of 5
Posted by a verified traveler on Jul 4, 2021
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Comment from Hotel Management
Jul 18, 2021
by Angelica
- [ ] Thank you so much for taking the time to write us about your recent stay! I am thrilled to hear about your overall memorable experience with us. If there was something specific that we could have done better to earn a higher rating and provide you with an exceptional stay, please don't hesitate to reach out and let us know what that would be. Thanks for choosing The Westin Chicago Northwest as we know you have many options when it comes to hotels in the area. Have a great day and we look forward to welcoming you back again soon. Best,
5 out of 5
My family was at the hotel for a staycation and the kids loved every minute.
Posted by a verified traveler on Jun 21, 2021
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Comment from Hotel Management
Jul 18, 2021
by Angelica
Thank you for taking the time to write us about your recent stay. It's wonderful to hear about your overall memorable experience with us. We appreciate all of your feedback about your stay and I will be sure to share your comments with the team. Thank you for choosing the Westin Chicago Northwest Hotel, as we know you have many options for hotels in the area. Have a great day and we look forward to welcoming you back again soon! Best,
The Westin Chicago Northwest offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. There's an onsite 24-hour business center. Public spaces have WiFi for a fee. Event space at this hotel measures 44935 square feet (4175 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly The Westin Chicago Northwest. Free self parking is available. This 4-star Itasca hotel is smoke free.
Parking: Free self parking; valet parking available for a surcharge
Room Amenities
The Westin Chicago Northwest offers 416 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. 49-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, and hair dryers. This Itasca hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Sitting area
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Shower
Cribs (free)
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Telephone
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Market Place - This coffee shop serves breakfast and lunch.
400 Park Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seared Fine Dining - This steakhouse serves lunch and dinner. Open daily.
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bicycle rentals nearby
Hiking/biking trails nearby
Golfing nearby
Health or beauty spa nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Assistive listening devices in meeting rooms
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 4 children 10 years old and younger stay free when using existing bedding.
Free cribs (infant beds)!
Pet Policy
Pets are welcome and stay free
Only dogs are allowed
Maximum 2 per room (weight limit: 40 lbs)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Pets allowed (no fees)
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Pets allowed in specific rooms only
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Number of children who can stay free - 4
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 19.95 per person (approximately)
Fee for in-room wireless Internet: USD 9.99 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: USD 9.99 per 24-hour period (rates may vary)
Valet parking fee: USD 5.00 per day
Facilities fee: USD 10.00 per accommodation, per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca
You should know
Up to 4 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
The Westin Chicago Northwest is 1 mi away from Itasca.
Yes, there are 2 restaurants on site.
This hotel offers free self parking. Valet parking is available for USD 5.00 per day.
The Westin Chicago Northwest is 19 mi (23-min drive) away from the Chicago O'Hare Intl. Airport (ORD) airport, the closest popular airport to the property.
The Westin Chicago Northwest features an indoor pool.
There are no spa services available at this hotel.
Free breakfast isn't provided at The Westin Chicago Northwest, but buffet breakfast is offered for a fee of USD 19.95 per person. It's available every day from 6:30 AM to 11:00 AM.
Check-in is from 3 PM - midnight.
Airport shuttle services are not available at The Westin Chicago Northwest.
No, there is no casino at this hotel, but Rivers Casino (23-min drive) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
